Smart pension refers to deepening the connotation and extension of pension services with the help of modern information technology, and helping the elderly to enjoy a more fulfilling and wonderful life. Recently, in the 2023 Smart Health Elderly Care Application Pilot Demonstration Selection Activity carried out by the General Office of the Ministry of Industry and Information Technology, the General Office of the Ministry of Civil Affairs, and the General Office of the National Health Commission, Yangcun Street in Wuqing District was awarded the 2023 Smart Health Elderly Care Application Pilot Demonstration Street.
......In the early morning, a rapid platform alarm sounded, Yangcun Street Smart Elderly Command Center received an SOS emergency call alarm, and the staff quickly contacted the elderly, but they could not get through to the phone number of the elderly many times, worried that the elderly were in danger, the love to help the elderly team immediately set off, while getting in touch with the elderly children, while rushing to the elderly's home.
In less than five minutes, the staff of the Love Helping the Elderly team arrived at the door of the elderly's house, and shouted through the door to learn that the old couple had fallen to the ground and could not get up to open the door. The staff asked the old man about his physical condition outside the door and calmed the old man's emotions, and when the old man's children arrived, they opened the door and learned that it was Grandpa Chen, whose legs and feet were not very sharp, who fell, and his grandmother injured his waist when he tried to help him up, and he also fell. The elderly immediately asked for help from the smart elderly command center with the help of intelligent elderly care equipment.
In the case of uncertainty about the injury, the staff of the elderly center did not dare to move the elderly casually, leaned over to communicate with the elderly, in order to confirm whether the elderly were conscious, the consciousness of the elderly was clearer, and the elderly were not injured and fractured. The family said excitedly: "My parents are not good at legs and feet, fortunately you have installed smart devices in my home, otherwise, the consequences are unimaginable, I really don't know how to thank you! Fortunately, I have your help! Thank you!" Xiao Lu, a staff member of the elderly help center, said: "This is what our team should do, you are welcome, just take care of the elderly, and contact us at any time if you need anything." ”
At the end of 2021, Yangcun Street built a smart elderly care service platform to provide real-time, safe, convenient, efficient and low-cost elderly care services for the elderly at home in response to the urgent service needs of special elderly groups such as living alone, disabled, sick and disabled, and the elderly in the jurisdiction in terms of life care, medical care, housekeeping services, spiritual comfort, alarm and emergency rescue, etc., so as to effectively avoid malignant events that impact the bottom line of social morality for the elderly at home. Relying on the platform and the smart command center for the elderly, the street focuses on more than 3,000 elderly, living alone and in difficulty, and provides 7X24 hours of "15 minutes" emergency services, life services and medical services through the linkage of mobile terminals, platform terminals, equipment terminals and call centers, and relying on Internet of Things sensing devices, so as to open up the "last meter" of home care services for the elderly.
Up to now, the street has installed emergency calls, fall prevention, gas alarms and other smart devices for 3,372 households living alone and the elderly, and has solved 1,745 cases of flooding and water leakage, 2,512 cases of gas and smoke alarms for the elderly in the jurisdiction through the street smart elderly platform. SOS provided 1,657 emergency helps, eliminated 63 fire hazards, rescued 46 falls, sent 54 emergency hospitals, conducted 3,362 home health checks, established health records and community elderly care services for 3,155 elderly people, and provided services such as accompanying the elderly to seek medical treatment, purchasing and paying on behalf of the elderly, medical care, university for the elderly, mobile phone classes, elderly care and anti-fraud, and cultural and recreational activities.
In the future, Yangcun Street will thoroughly study and implement the spirit of General Secretary Xi Jinping's important speech on inspecting Tianjin, closely focus on the city's "Ten Actions" to promote high-quality development and the "3+1+1" work idea of the District Committee, continue to deepen the exploration and practice of community intelligent elderly care services, and strive to make the elderly feel the convenience and warmth in digital life, and break the "digital divide" through scientific and technological means. Visualization is the direction of optimization, and the quality and efficiency of smart elderly care services in Yangcun Street are continuously improved, so as to create a more comfortable, safe and happy living environment for the elderly.