In order to broaden the "radius" of serving the elderly, Changyang Town takes the leadership of party building as the core, takes the service of "helping the elderly, respecting the elderly, and loving the elderly" as the focus of its work, takes root in the actual needs of the people, actively explores new ideas and new measures for community services for the elderly, extends the "tentacles" of service for the elderly, and holds up the "sunset red" of happiness.
Guangyueju Community
On April 6, the staff of the "I will do it" workstation in Guangyueju Community received a call from a resident during their shift, saying that an old man had fallen at the west gate of the community and hoped that the neighborhood committee could help. The staff didn't dare to delay, put down the phone and went straight to the west gate, called the property while running, and asked the property to arrange two security guards to bring emergency wheelchairs to help. After the staff of "I'll do it" arrived at the scene, they immediately helped the old man to the nearest step and sat down, asked about the old man's physical condition with concern, and helped the old man dial his son's phone. Because the old man's son went out, only he and his wife were at home, so the staff and the security guard helped the old man into a wheelchair and sent him home to rest.
The staff inquired in detail about the living conditions of the elderly, and left the phone number of the neighborhood committee for the two old people, so that the elderly can call the neighborhood committee if they need anything in the future, and the staff will arrive as soon as possible to help them.
Yunwan Homes Community
Aunt Leng from the Yunwan Home Community is over 70 years old this year, and because her children are busy with work in the city, she has no time to take care of them, so she lives alone all year round.
A few days ago, Aunt Leng accidentally sprained her foot in the middle of walking her dog in the morning, and thought that there was no big problem, so she went home to deal with it by herself. But in the afternoon, the pain in the injury was unbearable, and she urgently pressed the one-button call system at home. After understanding the situation, the property duty staff immediately contacted the community "I will do it" workstation. The staff of "I'll do it" contacted the children of the elderly to explain the situation as soon as possible, and rushed to the elderly's home to help the elderly to take simple care of the injuries, put on warm clothes for the elderly, and prepare documents for medical treatment.
After the family members of the elderly arrived, after a simple exchange, everyone worked together to send the elderly to the family's car. Considering that the family members of the elderly are all women, and the elderly are unable to move, the community staff took the initiative to accompany them to the hospital, and at the same time communicated with the family members from time to time about the situation of the elderly, calming the emotions of both parties, until all the examinations were completed.
After learning that the old man's health was fine, the community staff breathed a sigh of relief and left, and it was already more than ten o'clock at night. After her injuries improved, Aunt Leng also presented a pennant to the community.
"Aunt Leng is now being taken care of by her family, and the community will pay return visits from time to time to pay attention to the physical recovery of the elderly. The staff said.
Country Garden Community
In order to do a solid job in providing services for the elderly and obtain residents' demands and opinions and suggestions in a timely manner, the Country Garden Community has previously announced the convenient service hotline of the community's "I will do" workstation to the elderly and elderly living alone in the community through public notice boards and residents' WeChat exchange groups, etc., which has solved one life problem after another for the elderly in the jurisdiction.
A few days ago, the "I'll do it" workstation in Country Garden Community received a call from Mr. Wang, a resident, saying that it was inconvenient for him to go out, and he hoped that the community could help purchase some urgently needed medicines. Considering the physical condition and needs of the elderly, the community staff came to Mr. Wang's house non-stop to provide door-to-door service, and after indicating their identity, they got the ID card and medical insurance card of the elderly, and immediately purchased the urgently needed medicines for Mr. Wang, which were delivered to Mr. Wang's hands in time.
"Thank you so much, you have worked tirelessly to provide door-to-door service and helped our family a lot, thank you for providing such a humanized service, it is so heartwarming!" After receiving the medicine, Mr. Wang was so excited that he thanked him again and again.
In the next step, Changyang Town will continue to improve the ability and level of service for the elderly, continuously improve the quality of life of the elderly in the jurisdiction, polish the happy background of the residents in the jurisdiction with real service results, help the construction of age-friendly communities, and make the "sunset life" more warm and beautiful.