On March 22, the Mengzi Municipal Human Resources and Social Security Bureau continued to carry out the "Carnation" activity of social security services, set up a "Qingting +" theoretical policy propaganda group, focused on pension qualification certification, and carried out age-appropriate services in Qingyun Community, zero distance, micro-services, and delivered social security companionship services to the community and community residents, which solved the problem that some retired elderly people in the community do not know how to use smartphones and cannot independently authenticate.
Warmth should be in the subtleties. Through on-site graphic explanations, the propaganda team guided community residents to download the 12333 mobile app of Yunnan People's Society, marked the certification steps one by one, and let community residents understand while explaining clearly, face-to-face, hand-in-hand guidance. For seniors who do not know how to use smartphones, on-site certification is available. Uncle Zhao, a retired old man from Kaiyuan Xiaolongtan, said gratefully, "I live alone, I don't know how to use my mobile phone, I can only make and receive calls, your arrival has solved the problem of certification for me, thank you so much." Cordial communication and subtle service have made community residents truly experience the 23°C warm social security companionship service.
The content is provided by the Mengzi Municipal Human Resources and Social Security Bureau
Author: Sun Hailing
Editor: Xiao Jinlan
Review: Teresa Teng, Wang Yilong