As soon as the New Year's bell rings, the railway 12306 will go on sale on February 10, the first day of the Lunar New Year. This moment marks the end of the peak period of ticket sales before the Spring Festival, and what is coming is the long-awaited peak of travel. Since the launch of the railway Spring Festival ticketing on January 12, behind this number is the longing and expectation of hundreds of millions of passengers for home, and it is also the responsibility and mission of the railway department.
A total of 16.278 million tickets were sold by railways across the country, including 127.437 million tickets during the Spring Festival transportation period, a year-on-year increase of 116.5%. This is not only a digital increase, but also a reflection of the improvement of the service capacity and confidence of the railway sector. Railway 12306, as the official ticketing platform of China Railway, handed over a brilliant answer sheet in this Spring Festival examination.
Since the launch of Spring Festival ticketing, the highest single-day ticket sales of Railway 12306 have reached 20.901 million, and the highest number of visits in a single day has reached an astonishing 83.88 billion. The story behind this is the trust and dependence of hundreds of millions of passengers on railway transportation, and the firm determination of the railway department to improve service quality. Every click, every ticket purchase, is a longing for home and trust in the railway department.
In order to cope with the peak of ticket purchases during the Spring Festival, Railway 12306 has made sufficient preparations in advance. Not only have they increased server bandwidth, optimized software performance, but also introduced a number of convenient service measures. The addition of temporary ticket outlets, the extension of ticket sales hours, and the introduction of the "standby ticket" function are all designed to allow passengers to buy tickets home smoothly during the Spring Festival travel period.
It is worth mentioning that Railway 12306 also launched the "face recognition" function. The application of this high-tech allows passengers to quickly complete identity verification through face recognition technology in the process of ticket purchase, entry and exit. This not only greatly improves the efficiency of traffic, but also increases the safety of travel.
In addition to technological innovation, the railway sector has also made great efforts in terms of service quality. They have strengthened the management and supervision of train safety and environmental hygiene to ensure that every passenger can arrive at their destination safely and comfortably. At the same time, they have also strengthened the collection and feedback of passengers' complaints and suggestions, and improved the problems in the service in a timely manner.
In order to improve the travel experience of passengers, the railway department has also launched a number of convenient service measures. The barrier-free ticketing service, the love channel and the establishment of the waiting area all make special passengers feel the warmth of home. Here, every traveler is important and every need is taken seriously.
In addition to the upgrading of hardware facilities and the improvement of service quality, the railway department has also made great efforts in publicity. They have hung slogans and posters with safety tips at train stations across the country to remind travelers to stay safe and follow the rules. These warm reminders allow passengers to stay vigilant at all times during their travel and ensure a safe journey.
Looking back on the entire Spring Festival ticketing period, Railway 12306 and the entire railway department have provided services to passengers with a high sense of responsibility and mission. In the face of great pressure and challenges, they did not back down, but chose to move forward bravely. It is precisely because of their silent dedication and efforts that hundreds of millions of passengers have a safe and smooth journey home.
Looking forward to the future, the railway department will continue to increase technological innovation and service upgrading efforts to provide passengers with a more convenient, safe and comfortable travel experience. Let's look forward to a better Spring Festival and witness the vigorous development of China's railway industry!#TiannandibeibeiNew Year's greetings##Do you go home for the Spring Festival this year#