In order to further implement the group's business philosophy of "product is king, user thinking", adhere to the goal of serving customers, serving marketing, and monitoring quality, build a perfect inspection and testing system, improve inspection and testing capabilities and efficiency, help marketing market development, promote production quality improvement, and escort the sustainable development of enterprises, the new testing center of Hualian Porcelain Industry was completed and officially put into use in June 2023.
The new testing center of Hualian porcelain industry is located on the adjacent side of the group headquarters building - Huacihui, covering an area of 516 square meters. Hualian porcelain industry has spent millions to introduce advanced equipment, complete project testing, and has a number of independent laboratory areas, namely chemical analysis room, heavy metal migration detection room, carton performance and outer packaging testing room, physical inspection room, bathroom testing room, sample registration room, balance room, storage room, etc.
The establishment of Hualian Porcelain Testing Center, in addition to improving the inspection and testing system, also brings other changes and opportunities to Hualian Porcelain Industry.
Enhance the soft power of enterprises. The establishment of Hualian porcelain testing center has changed the outstanding problems faced by the testing capacity as an important part of the company's strength, such as incomplete projects, low equipment utilization, scattered sites and poor conditions, made up for the company's development shortcomings, built an industry benchmark testing platform, and further enhanced the company's soft power and corporate image.
Improve customer satisfaction. The establishment of Hualian porcelain testing center has improved the utilization efficiency of equipment and personnel resources, improved the accuracy and timeliness of inspection and testing, improved inspection and testing projects, and continuously met customers' requirements for enterprise inspection and testing standards, inspection and testing efficiency and inspection and testing projects, met customer needs and improved customer satisfaction. For example, William Sonama customers, due to product export and transportation problems, have higher requirements for cartons, Hualian Porcelain Industry introduced a cardboard burst tester to test the bursting resistance of cartons, and formed a factory inspection report, so that customers can rest assured.
Strengthen product quality control. The establishment of the testing center standardizes and improves the statistics and analysis of inspection and testing data in the whole process from raw and auxiliary materials procurement and processing to product preparation and delivery, and provides data support and decision-making basis for enterprise production and product quality improvement.
Expand market development. The construction of the testing center has improved the speed of sample development and confirmation, shortened the cycle of product development and order certification, and the service marketing department has quickly seized the market and enhanced the confidence of customers in cooperation.
Hualian Porcelain Testing Center introduces professional testing talents, adheres to the testing standards of "scientific, rigorous, truth-seeking, and pragmatic", and tests products from the aspects of raw material composition, heavy metal content, finished product heat and washing resistance, packaging breakage and shock resistance, etc., so as to further improve customer satisfaction, help marketing, quickly seize the market, enhance customer cooperation confidence, and escort the sustainable development of the enterprise.