Recently, Li Xiang, CEO of Ideal Auto, publicly admitted his mistake on Weibo. Previously, a car owner questioned that the ultrasonic radar was not working normally after hitting the stone pier, and Li Xiang posted that the radar did not work at low speed in D gear. However, his views were criticized by netizens and Ideal's internal product and R&D departments, so he decided to admit his mistake publicly. However, at present, Ideal Car has not further explained the problems reported by car owners.
According to Weibo on June 23, the owner said that when driving the ideal L7 Max to turn right at low speed, the right front of the vehicle hit a stone pier, but the car safety system did not have any hints during the whole process, questioning that the ideal car radar has major hidden dangers. The owner pointed out that his vehicle was an L7 Max, less than two months after the purchase, and all functions were turned on normally at the time of the accident, and there was no manual shutdown. He also mentioned that the stone pier was under the right front of the vehicle, and the radar did not find it throughout the process, no pop-up page, prompt sound, automatic brake, and even the vehicle damage and abnormality were not displayed on the dashcam.
In 4S stores, in addition to the paint repair fee of more than 1000 yuan, you also need to pay 1600 yuan. The staff who received him initially called it a radar dead zone, but it was quickly refuted because the point of impact was not the front right corner, but directly below the radar probe. After that, the staff mentioned reasons such as slope and stone pier size, but was silent again after the owner showed the dashcam and photos of the scene. Finally, the staff said that the glossy reflection of the stone pier caused the radar to misjudge. The owner is dissatisfied with this and is worried about the safety hazards of the ideal car radar, and especially reminds everyone to pay attention to avoid more serious accidents, such as hitting children.
Subsequently, Li Xiang replied on Weibo that the vehicle's 360° ultrasonic radar was not working when driving at low speed in D gear. He said that if the D file also works, the city will call the police 80% of the time. He also mentioned that when the urban NOA (autonomous driving function) is turned on, the electric vehicle occupancy network can detect stationary objects with a high probability, but the radar will not interfere, because it is impossible to know the driver's intention and trajectory.
However, many netizens have raised objections to this view. After only 3 minutes of posting the reply, Li Xiang deleted the Weibo content. Surprisingly, the owner also deleted his Weibo content.
Soon after, Li Xiang publicly admitted his mistake on Weibo and corrected his erroneous views during the day. He admitted that the ultrasonic radar works at low speeds in D gear, can detect obstacles and activate 360 surround view through the ranging function. He explains why it was customary to turn off attention warning systems years ago, and admits that this misperception leads to wrong perceptions. He also mentioned that he accepted severe criticism from his product and R&D colleagues, asking him to post a public Weibo to admit his mistakes in order to be let go. After the test, he proved his views wrong, and said that he followed the principle of correcting mistakes and completed this Weibo confession.
The rewriting of this incident describes the incident, the doubts of the owners, the response and public admission of the CEO of Ideal Auto, and the reaction of netizens.
The incident involved an ideal car owner hitting a stone pier at low speed, but the ultrasonic radar system did not provide any warning. The owner expressed his doubts about the major hidden dangers of the ideal car radar through social media, and pointed out the unreasonable maintenance costs and the response of the 4S shop. This has aroused widespread discussion and attention among netizens.
Li Xiang, the CEO of Li Auto, later admitted his previous mistake on Weibo and publicly admitted his mistake. He explained how ultrasonic radar works at low speeds, and said that he had formed wrong cognitive habits that led to wrong views. He promised further testing and correcting errors. This move shows his concern for product quality and user safety, and shows a positive attitude towards solving problems.
However, Ideal Auto did not further explain the specific problems reported by the owner, which may have caused doubts and dissatisfaction among some readers. In similar incidents, timely communication and explanation are essential to restore user trust and brand image.
Overall, the incident raised concerns and questions about the safety of ideal automotive radar systems. The experience and doubts of car owners have prompted the response and admission attitude of the senior management of the enterprise, but further explanations and improvements are still needed to ensure product safety and user satisfaction. This incident also reminds car owners and consumers to stay alert when using smart car systems, and timely feedback problems to relevant manufacturers to promote product quality and safety.
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