Hu Bing, angry!
On June 18, Hu Bing posted a video saying that he was angry with China Eastern Airlines, because his accumulated 500,000 points were suddenly cleared by China Eastern Airlines, he called customer service, the customer service attitude was still very bad, told him that he had sent a text message to notify him before, but Hu Bing could not accept a text message to let him 500,000 points, that is, tens of thousands of yuan was gone.
However, the customer service of China Eastern Airlines did not want to explain too much to Hu Bing, and the whole process was perfunctory, and Hu Bing contacted many times and was called back by a bunch of excuses from China Eastern Airlines.
It can be said that Hu Bing was helpless in every way to choose to disclose this matter on the Internet, the general public opinion to protect rights, and at the same time to remind everyone of this.
Hu Bing was really angry this time, otherwise he would not have poked this matter on the Internet, but China Eastern Airlines suddenly cleared his 500,000 points to zero, and did not notify him in advance, which was a little too much.
Although airlines must have a complete set of points rules, it is normal that points do not need to be cleared when they expire, but Hu Bing's 500,000 points are certainly not accumulated on one flight, since they are accumulated multiple times, how can they expire at the same time on the same day? This is clearly problematic.
And 500,000 points belong to a huge number of points, even if the airline wants to clear zero at once, it must call Hu Bing in advance, right? A text message was sent, is this sure it wasn't intentional?
