JD.com you make me greatly diminish your trust
In my consciousness, Jingdong service is good and fast! So even if the freight is expensive, I will prefer JD.com, but this time it subverts my cognition of JD.com! September 7th family jujube down, because the parents are old and have no additional income, so this year I want to use the WeChat circle of friends to earn more income for my parents, so I chose to send a circle of friends, my customers because of the Mid-Autumn Festival to send customers some hometown souvenirs, happened to see me send a circle of friends, I contacted me to send dates!
The first batch of September 7 a total of 8 singles, of which 6 single 5 pounds, 2 single 10 pounds, delivered to the hands of Jingdong Express, express delivery fee 5 pounds 27, 10 pounds of 40 yuan, to be honest freight is not cheap, but I recognized Jingdong in my heart, so I chose Jingdong without hesitation, because the jujube belongs to fresh, can not be too long in the journey time, but this is the beginning, until September 12, the customer's customers have received dates, at this time the customer sent me a picture, I was really surprised, all the basic all broken, Some customers because it is a gift so there is no responsibility, in my customers repeatedly inquired under the learned that after the jujube are flowing, embarrassing not only my customers, of course, but also me, because all this stems from my trust in Jingdong, customers trust me, at this time I am really very angry, I called the Jingdong customer service, but finally told me that they are within their own statute of limitations, and they have nothing to do, do not pay, and the customer tone really makes me speechless, originally I held the purpose of generating income for my parents, did not expect, I put in the freight, jujube money did not receive a cent, but also fell behind the customer's dissatisfaction, I want to question Jingdong, how long is the fresh in the end, how hot day, I delivered on 9.7 days, 9.12 days to arrive is really normal, I want to ask which express delivery can do how long in the country, you have now begun to compare with others slow? Your speed, your attitude is really I'm speechless! Maybe I don't use Jingdong can't affect you anything, after all, I'm not even as good as an ant in front of your big business, I don't ask for anything else, just to get back the hard money that belongs to my parents, and you really disappoint me too much @Jingdong @JDL jingdong logistics @Liu Qiangdong @China Post Express Newspaper @Jingdong spokesperson
