【Original social perspective】Taobao allows sellers to cheat, which is equivalent to Taobao cheating
Previously, I bought 6 to 8 cm ornamental duckbill fish at a small shop on Taobao called "Lianyin Genuine Shop", and the store sent me a 1 cm long cheap bait fish charge. Because the clear video taken when receiving the goods can not be uploaded to provide evidence, the picture of the receipt and the order picture I provided, in fact, it can be clearly seen that the size of the fish received is seriously small, and the serious goods are not right, the fish and the platypus that are sent over are not the same at all, but the Taobao customer service does not know whether it is a bad look or a bad brain? Or sentence me to fail to defend my rights! I would have confessed.
But today (July 2nd) I suddenly found that this "small shop of Lianyin Genuine Shop" has re-registered and opened a store on Taobao, and still uses its original name; And I found that there were two or three buyers in the comment area who, like me, had been scammed, and the sellers were scamming the same. So, I went to find Taobao customer service again, but Taobao's manual customer service is more rigid than the rigid intelligent response robot, give; My answer to the question is the kind of angry answer of the infinite loop, let's take a look at the picture. The first is a review by another deceived buyer in the review section. The next few are screenshots of my customer service on Taobao. Taobao's customer service, there is no problem-solving attitude at all, only want to play Tai Chi, can not be solved. Taobao sees seller fraud without effective restraints, perfunctory to buyers, turns a blind eye to seller fraud, and condones seller fraud, can I think that Taobao itself is indirectly defrauding? When the buyer encounters fraud in Taobao, according to the guarantee law, when the seller refuses to pay, shouldn't Taobao bear the responsibility for guarantee compensation?
