On April 22, iFLYTEK released its 2021 annual report and 2022 first quarter report. In 2021, iFLYTEK's revenue was 18.31 billion yuan, an increase of 40.6% year-on-year, and in the first quarter of 2022, the revenue was 3.51 billion yuan, an increase of 36.7% year-on-year, and the growth rate of corporate revenue was significantly accelerated, and the industrial dividends of its main AI tracks were further cashed in, and the quality of operation and profitability continued to improve.
A good business situation is inseparable from the healthy development of the business, and it is also inseparable from the proposition and implementation of iFLYTEK's "return to user value". On the "AI+" application track, iFLYTEK has achieved positive interaction between source technological innovation and industrial applications in the fields of education, medical care, urban, automotive, finance and other fields, and has achieved results in the ever-expanding application scale.
AI+ education, smart education products cover 32 provincial-level administrative units across the country and overseas market applications such as Japan and Singapore, and are deeply applied in more than 50,000 schools, serving more than 100 million teachers and students. Among them, iFLYTEK's AI learning machine, the user net recommendation value NPS continued to maintain the first place in the industry, sales increased by 150%, and JD Tmall GMV increased by 200%.
The application scale of AI+ medical and general practitioner assistants continues to expand, and has served 320 districts and counties, and family doctor assistants have served 700 million residents. iFLYTEK explores AI product innovation in the fields of medical insurance cost control and chronic disease management, so as to save medical costs for users.
AI+ City, iFLYTEK provides AI-based products and comprehensive solutions at the level of urban governance, government services and industrial development around the digital transformation of the government and the improvement of the quality and efficiency of the office handling of political and legal business, so as to empower urban development.
AI+ Car, SAIC Zhiji IM L7 is equipped with iFLYTEK intelligent audio management system, four independent theaters, to create a sense of C-bit immersion, so that ordinary cars can also enjoy the listening space of million luxury cars.
AI+ operators, AI intelligent services and other directions of products and applications, empower customers' digital and intelligent transformation. Relying on the TV large screen to rebuild the warm family center, the smart home TV voice platform has covered 325 million terminals. Smart customer service helps improve user satisfaction.
AI+ consumers, iFLYTEK focuses on AI+ office scenarios, and achieves the improvement of daily office and learning scene efficiency for consumers through smart office books, voice recorders, iFLYTEK translation machines and other products. iFLYTEK also achieved a 140% year-on-year increase in consumer hardware sales, a 152% increase in GMV, and a GMV growth rate of more than 80% on the JD Tmall dual platform.
Wu Xiaoru, President of iFLYTEK, said at the performance briefing that iFLYTEK has built a sustainable business advantage of "just need + generation difference". It can be seen that with the in-depth root of iFLYTEK's AI track business, the results of strategic layout continue to appear, and the operating scale and operating efficiency are simultaneously improved.
With the value proposition of "achieving customers, everything around creating value for customers", iFLYTEK has received more than 1,500 thank-you letters from customers in the past year, and at the Winter Olympic Games, the Olympic Organizing Committee of the Winter Olympic Games also wrote a thank-you letter to iFLYTEK, and it has to be said that iFLYTEK, which returns to user value, deserves to be seen.