On April 26, Porsche held an online live broadcast conference to introduce the new Porsche Taycan Cross Turismo model, but in the process of live broadcasting, a large number of Porsche owners who defended their rights online appeared, which once triggered a screen brush, and the scene was very exciting.
According to the live broadcast footage intercepted by @Sina Auto, many users with Porsche IDs, such as "Taurus Porsche also returns my electric steering column", "Porsche robbery or return your 2300 flying scroll", "Porsche fraud manual steering wheel", online sent out "careful heart", etc., looks quite funny and interesting.
Seeing such a scene, many netizens joked: the comment area is more exciting than the live broadcast conference!
In the comment area of Porsche's official Weibo, there are also a large number of car owners who come to defend their rights, and everyone's appeals basically point to the electric steering column.
Recently, many consumers have reported that the million-yuan Porsche they ordered, such as the Taycan, has been officially reduced for no reason, mainly involving the "cancellation of the electronic steering column".
It is reported that the original Porsche official promised to temporarily reduce the vehicle to "manual steering column" due to insufficient chip supply, and the follow-up will upgrade the "electric steering column" for the owner for free, but now the official has changed its mouth to say that it will not be upgraded for free, and only provide 2300 yuan voucher compensation.
This incident caused the anger of many car owners: the function of spending a lot of money to buy, not only can not be realized now, but also do not give the refund, the compensation plan given is almost like sending for food.
In response, Porsche's official customer service did not give a specific solution, but proposed the ball to the dealer, saying that the specific compensation needs to be negotiated between the customer and the dealer.
Perhaps it is precisely because of this attitude that the owners of the car have caused collective dissatisfaction, so there has been a scene of brushing the screen in the live broadcast room of the new car conference, hoping that Porsche will pay attention to it, and the owners who have spent money to buy a car as soon as possible will have to pay for their own inaction.