The community is a big family, it is really not easy to do a good job in all aspects, and the dean of the building is an indispensable part of the community work. Zhu Xiaojun, the dean of the building responsible for the 15th middle community of Shandan Street Community, is a retired teacher, 71 years old this year, she took over the work of the building dean from 2008, and has been silently serving the residents for 13 years, she is responsible for 6 buildings, 24 units, 430 households, and she is very precious for the people and things in the community. She is a conscientious information worker, a dedicated helper, a harmonious firefighter for residents, a confidant sister of the neighborhood, and the brick of community construction.
If you want to serve the residents well, you must find out the situation and needs of the residents. Over the years, Teacher Zhu has practiced the duties of a building dean with actions, no matter whether it is windy or rainy, household inspection, information collection, rule of law publicity, dispute mediation, etc. never relax, her footprints are all over every corner of the community, when visiting households is our "activity map", when looking up resident information is our "living file". As long as the jurisdiction carries out convenient service activities, she will be able to go to the door and serve the home, effectively safeguard the interests of residents, improve the happiness index of residents, and use the "small grid" of community construction to achieve the "big responsibility" of serving residents.
All along, Teacher Zhu has always regarded the affairs of residents as his own affairs to do with his heart. She took the initiative to visit the elderly living alone and pay attention to their physical condition; in the face of the vulnerable groups and seriously ill patients in the community, she promptly reported to the community for assistance; she also actively took the initiative to investigate various contradictions and disputes, solve problems for the masses, and ensure that "small things do not go out of the grid, big things do not go out of the community." At the end of 2020, the 84-year-old man living in the fifteenth middle community was alone at home, and his blood pressure rose at night (the high pressure reached 218), she called Teacher Zhu, who sent the old man to the hospital overnight, the old man's daughter was not around, the old man had no money, and Teacher Zhu advanced 3,000 yuan to treat the old man. I have been with me at night, and in the morning I have brought food to the old man. Afterwards, the old man was very grateful to Teacher Zhu, who said, "I am very happy to be able to help everyone, and everything I do is what I should do."
In October last year, the sudden epidemic broke the tranquility of Jincheng, Lanzhou opened nucleic acid testing at the fastest speed, and countless ordinary people stepped forward to guard the city day and night, of which Teacher Zhu was also one of the "most beautiful retrogrades". During the nucleic acid test, Teacher Zhu had a particularly sore throat and could not even speak, but she still ran between buildings, pressed a doorbell, informed everyone to go downstairs to do nucleic acid testing, instructed residents to take protective measures, and let everyone pay attention to the information in the resident group at any time. During the epidemic period, the residents of Building No. 3 of the Fifteenth Middle School reported that the heating leaked at home, and Teacher Zhu contacted the heating company in time to carry out emergency repairs, which solved the worries for the residents and won the praise of the majority of residents. Her anxious heart did not calm down for a moment, and on November 6, it was snowing heavily, and she slipped on the road to report resident information to the community, but she still got up and came to the community to complete her work. Teacher Zhu said, "During this time, everyone is very hard, what I have done is only what I can do, and it is also what I should do, I cannot relax in fighting the epidemic, and I hope that we will work together to win this war without smoke."
Lou Dean's every move has won the praise of the residents of the jurisdiction, in the eyes of some people, Lou Dean is a very ordinary work and boring and cumbersome, in fact, not, with the full launch of the community government separation service model, Lou Dean plays a liaison, information officer, mediator, publicist and many other work responsibilities, I believe that their warm and thoughtful service will bring convenience to more people in the jurisdiction.
In the more than a dozen spring and autumn of community work, Zhu Xiaojun has always hung the warmth and cold of the masses in her heart, recorded the worries of residents in the book, and silently dedicated her time and years with the feeling of solving difficulties for the society and serving the residents.