Recently, the world-renowned 2022 Beijing Winter Olympic Games came to an end in a round of praise and praise. In the superposition of multiple complex situations such as the Winter Olympics and the Spring Festival and the new crown pneumonia epidemic, the travel protection of Beijing citizens and passengers has been tested. As a leading enterprise in high-quality travel services, Yao Chuxing takes the initiative to assume social responsibility, escorts the people to travel safely and orderly with excellent service quality, and completes the transportation service guarantee work of key stations and yards, adding color to the capital Beijing!
The gold medal butler carefully prepared the quality escort capital Spring Festival Winter Olympics
After 14 years, Beijing has once again ushered in the world-renowned Olympic Games, becoming the first "double Olympic city" that has hosted both the Summer Olympic Games and the Winter Olympic Games. When the Winter Olympics are held, it is also the peak of the annual Spring Festival return journey. In the face of such a large-scale peak of passenger flow, how to ensure the safe and orderly travel of the people has become the top priority of transportation protection.
As the first high-quality travel brand jointly created by Daimler and Geely, two well-known car companies in the world, Daimler and Geely, two well-known car companies in the world, the Beijing branch of Yao Chuxing adheres to the corporate value concept of "beautiful and responsible", takes the initiative to ask for help, carries forward the fine tradition of courage to shoulder heavy burdens and selfless dedication, fully understands the particularity, arduousness and complexity of this travel guarantee work, and three months ago began to make all-out preparations from vehicles, service personnel and other aspects to form an emergency evacuation support team. Give full play to the role of efficient operation and comprehensive coordination, and provide passengers with high-quality and convenient travel services to the greatest extent.
During the Spring Festival Winter Olympics escort, Yao Chuxing uniformly adopted a full range of new Mercedes-Benz luxury models, including Mercedes-Benz S-Class sedans, E-Class cars and V-class commercial vehicles, and equipped with experienced professional travel butlers. Each travel housekeeper implements a unified standardized service process through 13 strict screening and training assessment processes, such as health examination, public security back adjustment, theoretical knowledge test, static operation test, service process test, defensive driving test, confidential professional quality training, and special service response scenario assessment. The customer service butler is on standby 24 hours a day, responding to the user's travel needs immediately.
Important moments live up to the trust excellent service has won praise from many parties
Adhering to the brand value proposition of "important moments, living up to the trust", during the Spring Festival Winter Olympics escort, every housekeeper of Yao Travel Beijing Branch regards every service to users as a once-in-a-lifetime opportunity, providing services for every distinguished guest with the highest standards and living up to expectations, and the service quality has also won praise from many parties, including the relevant management departments of the Transportation Industry in Beijing, Yao Travel users and so on.
On March 10, the leaders of the relevant management departments of the transportation industry in Beijing personally went to Yao Chuxing Beijing Branch to send a letter of thanks to Yao Chuxing Beijing Branch and award a pennant to Yao Chuxing's emergency evacuation support team to show the outstanding contributions made by Yao Chuxing during the Spring Festival and Winter Olympics in Beijing. In the thank-you letter, the Transportation Management Bureau said, "Yao Travel took the initiative to assume social responsibility, made positive contributions to the protection of transportation services in key stations in Beijing, and ensured the safe and orderly travel of the people." ”
This praise is not limited to official recognition, but also comes from every service of Yao Travel Beijing Branch. On the last day of the Spring Festival holiday, Ms. Yu, who rushed back to Beijing from other places to work, made an appointment for pick-up service in advance on the Yao Travel App. According to the train frequency information, Li Butler waited at the exit of Beijing Railway Station half an hour in advance and took the initiative to help with luggage. Before getting on the bus, the car has been adjusted to a suitable temperature, and snacks and drinks, rest supplies have been prepared. Along the way, Li Butler drove smoothly, was familiar with the road conditions, and paid attention to details, which left a deep impression on Ms. Yu. Ms. Yu said: "I saw on the news that Yao Travel participated in the guarantee service of the Winter Olympics, so I thought of coming back to experience the service of Yao Travel, which felt particularly good, completely beyond expectations!
Since its launch in Beijing in April 2020, Yao Chuxing has been committed to helping the city construction and service development of the capital with high-quality and excellent travel services. Help cities alleviate traffic congestion, bring high-quality travel services to more people, and empower multi-scenario car solutions... Every housekeeper of Yao Travel escorts every journey, writes excellent service into every detail, and integrates responsibility into every journey, which has become a bright business card for high-quality travel in the capital Beijing.