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Who will be quarantined? You must answer their calls

author:O'One News

On 22 February, Shenzhen added 8 new cases, and there were long lines of nucleic acid on the streets of many districts.

On this rainy and cold day, a large number of grid members and teacher volunteers stuck to the frontline of the fight against the epidemic, doing boring and complex circulation work.

Aoyi news reporters came to the Yangmei community in Bantian Street, Longgang District, to visit their daily work.

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Sleeping in the office and settling for three meals became the daily routine of the grid members

Where you need to go, every day there are new jobs and new tasks

The reporter went to the grid staff's office, which didn't look like an office, but more accurately, a combination of home and office. Each grid member has placed a folding bed here, brought a change of clothes, and three meals are also settled here.

A grid member told reporters

Most of the people here haven't been home for days

Verbal representations are used to

They are on standby at any time, where they need to go, to solve all kinds of problems in the community under the prevention and control of the epidemic.

Who will be quarantined? You must answer their calls

In one of the offices

The reporter hadn't entered the door yet

Just hear the familiar call

"Hello

Big data display

You recently went to a high-risk area in the outbreak

Please do nucleic acid?

Did it a few times

What other places have you been to lately

I'm going to do nucleic acid today."

Four staff members are on the phone to do streaming. They kept sliding the phone screen, flipping through the data, calling one by one to verify. The staff held the phone in one hand and carefully recorded the latest situation of the call feedback on the paper in the other.

Who will be quarantined? You must answer their calls

For mesh workers

Be prepared to deal with unexpected situations at any time

When the isolated household has medical needs, it is necessary to coordinate the social welfare and the police station, and the three-person team should call 120, and then accompany the isolated household to the designated hospital for treatment. At the same time, there are now more temporary control areas in the Yangmei community of Bantian, and they order takeaways or buy things online, and the grid staff will send them to them.

130,000 big data verifications in the community have been completed

The grid group director tearfully said his wish

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Next door office

The Yangmei community is in charge of grid work

Director Wu Liejun was also not easy

Transfer, dispatch and coordinate parties

It's his job

Who will be quarantined? You must answer their calls

Wu Liejun sighed, "In fact, compared to them, I am already much easier." ”

During the reporter's interview, there were constant calls coming in. Where manpower is needed, Wu Liejun needs to arrange work according to actual needs, current manpower, and vehicle conditions. Who is better to go, who can go now, these are all questions for him to consider.

It began with the outbreak in Shenzhen on January 7

He didn't rest a day

Chinese New Year's Eve night, the isolation of the closely connected buildings was still being done

Did not go home for the year

Wu Liejun told reporters --

We now have 29 people, except for 5 colleagues who have been transferred to the control area to assist in the verification, the others are on a rotational shift. We are also responsible for the verification of big data, the transfer of isolated households, and the door-to-door service of isolated households, including door-to-door nucleic acids.

In the big data issued by the public security, the grid members need to pick out the area they are responsible for in a large number of addresses, and then verify and control the personnel, which requires meticulous and not sloppy. "They're really brilliant." Wu Liejun said.

In addition, he also said that there are now about 8 isolated households on average to each grid member, and door-to-door service is carried out every day.

In this wave of outbreaks

We have verified more than 130,000 pieces of data

Basically, it's busy day and night

Who will be quarantined? You must answer their calls

When the reporter asked him what he wanted, he couldn't help but shed tears and said—

"I'm really tired, let's get over the epidemic."

Teacher volunteers weave a dense epidemic prevention and control network:

"I hope the epidemic will end soon and the children will return to school as soon as possible"

In another temporary office tens of meters away, the reporter met with teacher volunteers who came from the Bantian Campus of Shenzhen Experimental School to support. In the large room, more than a dozen volunteer teachers sat around the table and constantly made phone calls to verify the flow of information.

Where do you live now?

Did you do a nucleic acid test?

Yes, it is measured seven times a day, seven times a day.

Who will be quarantined? You must answer their calls

On the side of the long table, Zhou Yu, a primary school teacher at the Bantian Campus of Shenzhen Experimental School wearing a red vest, made a phone call while recording the flow of information. Zhou Yu told reporters that she came to Yangmei community on February 20 to support the circulation work.

On February 20th, we were preparing for an online course. After the school received the notice, Principal Feng immediately brought more than a dozen of our teaching staff to support.

Who will be quarantined? You must answer their calls

According to Zhou Yu, her online course is in the morning, so she signed up to volunteer in the afternoon. There are also some teachers who take online classes in the afternoon and sign up to volunteer in the morning. Since the outbreak of the 1.07 epidemic in Shenzhen, more than 100 teachers in the school have participated in community volunteer services.

Zhou Yu told reporters --

Sometimes our job is to make phone calls, sometimes to process information, and a streamer has to deal with one or two thousand pieces of information a day, which is a very heavy workload. In particular, this epidemic involves a wide range of information that needs to be confirmed, and the work is difficult. And we have to take online classes, and there will be some changes in the teachers who come every day, which requires the community workstation personnel to teach the new teachers over and over again, and everyone's work is not easy.

When the reporter asked her how she felt when she came to work as a lieutenant, she replied—

The biggest feeling is that the epidemic is very complicated, the weather is particularly cold, when I see those medical workers and grassroots workers who are fighting in the front line day and night, their hands are frozen, I think they are the most lovely and hard-working people. As teachers, we can only say that we have made a small contribution to the fight against the epidemic, and hope that together we can end the epidemic as soon as possible, let the children return to school as soon as possible, and let our work and life return to normal.

The reporter learned

Since the outbreak

There are more than 1,600 faculty members in Bantian Subdistrict

Join the volunteer team

Participate in the information verification and nucleic acid sampling of key personnel

Only 20 days

There are 503 teachers supporting the transfer

339 people support nucleic acid sampling

presently

The number of volunteer teachers is still increasing

Who will be quarantined

What to do if you are treated as a liar

Wang Tingting, a staff member of Yangmei Community Grid, is currently responsible for the data management of the grid department and the deployment of teacher volunteers.

Wang Tingting told reporters --

After receiving the data provided by the system, the circulation mediator (teacher volunteer) should call to verify the name, ID card number, residential address, etc. of the circulation target, and ask whether the other party has been to the epidemic area, whether he has done nucleic acid, and other relevant information.

The investigator needs to confirm whether they have a spatial intersection with the confirmed case and understand its trajectory.

If they have not been there, the investigator will tell the other party that they do not need to isolate at home, but they must do nucleic acid testing according to the regulations.

If you have been to the relevant place, the flow dispatcher will immediately take control measures and contact the transfer vehicle to send the other party to centralized isolation.

If the other party says on the phone that he can't remember where he went, the streamer will contact the grid member to verify it, over and over again.

Who will be quarantined? You must answer their calls

According to Wang Tingting, during peak periods, a streamer has to make about 2,000 calls a day, and some streamers work from the morning until the early morning of the next day, or even later, which is very hard.

When asked by a reporter, would a ranger be considered a liar? Ms. Wang said some residents would refuse to answer unfamiliar calls or would be suspicious when they received them, fearing that we were liars. In this case, we will tell the other party that we can not report the name and ID number, only the residential address. We will then contact them through the landlord and the building manager to further carry out the circulation work.

If you were asked to say a word to the citizens of Shenzhen, what would you most like to say?

Wang Tingting said——

"I hope that everyone can believe in us and cooperate with our circulation work, it is really not easy for the circulation agent."

Written by: Aoyi news reporter Zhan Yuehui Jiang Qingjun

Video: Aoyi news reporter Luo Junxian