After a night of continuous snowfall, the National Cross-Country Skiing Center venues were nearly 10 centimeters of snow, and the road to the venues was completely covered with snow.
Early this morning, in order to welcome the arrival of the audience, the event service volunteers were on duty four hours in advance, working with the waste removal staff to clear the snow from the road, and to clear the snow from the anti-slip mat at the steps and re-lay it. After hard work, a clean and safe passage was displayed in front of the audience, providing road safety for the spectators.

After making preparations, the volunteers sorted out their dress and mood, and greeted every spectator with full enthusiasm.
In order to prevent the audience from getting their clothes wet during the snowfall, volunteers handed the raincoats to the audience with both hands, caring for the audience and taking good care of their enthusiasm for ice and snow. "This is your raincoat, please put it away, I wish you a happy viewing" "Snowy road slippery, please pay attention to the safety of your feet" "Cold weather can go to the heating area to rest"... Continuous snowfall has not weakened the enthusiasm of volunteers, they are always clearing the snow on the steps, helping the audience to take items, guiding the audience to enter, answering the audience's questions, the same words, the same actions, 87 volunteers repeated thousands of times on the snowy day without a trace of slackness, the words are kind and enthusiastic, the action standards and skill, just to fully protect the safety of the audience.
The heating needs of the audience in the severe cold weather are relatively large, and the manager Zhao Donglei immediately communicated with other work areas as temporary heating places, and the volunteers of the warming shed timely solved the needs of the audience for heating and charging, and timely reminded the audience of special time cut-off points such as the start of the game, sports display, sprint stage, flower awarding ceremony, etc., so that the audience could warm up more warmly.
With the end of the race, in order to do a good job in the last kilometer of the event service, after the race, all the volunteers of the event service lined up to wave the Winter Olympic special-shaped board and small bunting flag in their hands to bid farewell to the audience, and waved goodbye to the audience with a simple but solemn ceremony: "Please pay attention to the steps under your feet, pay attention to safety" "Snowy road slippery, I wish you a smooth journey"... The most simple words, the most sincere wishes, the most professional service, the sweetest smile in exchange for the audience's "thumbs up" manual praise.
Dream of ice and snow, burning the Winter Olympics. The unexpected encounter of heavy snow has brought the National Cross-Country Ski Center into a romantic world of ice and snow, and the Winter Olympics have added a different charm.
Today, the "Volunteer Blue" in the field of event service of the National Cross-Country Skiing Center has a touch of "warm heart yellow", and the meticulous and thoughtful service of this group of "Smurfs" has allowed 480 spectators to feel the excitement of the Winter Olympics in the snow, enjoy the fun of ice and snow sports, and feel at home. This is the winter Olympic romance brought to the audience by the first snowfall of the Beijing 2022 Winter Olympics National Cross-Country Skiing Center event volunteers in the Year of the Tiger.
The National Cross-Country Ski Center Event Services team is available
Source: Winter Olympics
Editor: Ye Xiaoyan
Process Editor Tai Shaofeng