The author | the answer of the editor of the gray cabbage

consultation:
Hello Junlu, I am a third-term non-commissioned officer who retired in December 2017, and after returning, I found a company through my own ability to work so far, and the company has let us work from home because of the epidemic in 2020, and the salary standard has been adjusted (lower than the amount specified in the labor contract).
Because of the special period, I expressed my understanding, but in 2021, the company did not renew the labor contract with me (itself signed once a year), the salary did not return to the pre-epidemic standard, and the people in the company's human resources department said it several times, and they all prevaricated me back for various reasons, and still did not renew the contract and adjust the wage standard.
These days to prepare for work, if the salary and contract things can not be solved I want to protect their legitimate rights and interests through legal means, before calling 12348, the answer is no way, feel particularly unprofessional, not enthusiastic, from her words can hear that she wants to hang up the phone quickly.
For this reason, I want to consult with a law firm about this matter, but I heard that it is very expensive, I heard that the Veterans Affairs Bureau can provide legal aid, but I don't know who to go to, what materials need to be prepared, I hope that we junlu can help understand it, thank you very much!
Reply (Answered by Grey Grey Editor in this issue):
Hello comrades-in-arms, the "12348" legal aid hotline is a special telephone for legal consultation of the municipal, district and county justice bureaus and legal aid centers for the general public, if you feel that their service attitude or professional level is not good, you can reflect to the 12345 mayor hotline.
Secondly, with regard to the issue of legal aid for veterans that you mentioned, according to the Opinions on Strengthening the Legal Aid Work for Veterans, it is clear that:
"All localities should, on the basis of the scope of matters stipulated in the Legal Aid Law, expand the coverage of legal aid for veterans in accordance with the law in accordance with the local level of economic and social development and the actual needs of legal aid for veterans."
Veterans' affairs departments should arrange professionals to provide legal advice to visiting veterans at legal consultation windows and legal aid workstations (contact points) to fully understand the facts of the case and the legal demands of visitors.
Judicial administrative departments should open up a green channel for legal aid for veterans. In areas with conditions, a special line for veterans can be opened on the "12348" public legal service hotline platform, giving priority to answering legal problems encountered in daily production and life for veterans. ”
Suggestion:
1. Call 12348 to ask if there is a special line for legal aid for veterans, and then consult with them about legal questions;
2. Carry the relevant identity certificates of veterans, go to the local veterans affairs department to put forward legal aid needs, and their special legal aid window or professional staff will answer legal questions for you;
3. Go directly to the local labor arbitration department, prepare the following materials in advance, and follow the relevant procedures.