As soon as you look at the title, you will know what this article says. The daily work of foreign traders is different according to the size of the company. For example, in general, the division of labor in enterprises above the middle level is relatively clear, and each person can only hold one position to do their own work; if it is a small business, then a person needs to undertake several positions to do a very complicated and comprehensive job. Which kind of business do you belong to?
routine
The daily work of a foreign trader is related to the company, job responsibilities and the number of tasks assigned to you by your boss. Some companies only have a foreign trade platform, the foreign trade department only has a salesman, then this salesman not only needs to upload products on the foreign trade platform, statistics background data, but also has to deal with pictures to sort out product information, and even find a freight agent to negotiate prices; not only to spend time tracking customers and logistics, but also to do a good job of communicating with the details of the factory; in addition, you have to take time to participate in the company's weekly meetings to accept the criticism of the boss and the additional tasks assigned to you by the boss every day. One advantage of this situation is that you only need to refine this platform and improve the performance.
Behind it is all heartache
There are also some enterprises they have several foreign trade platforms, there are also specialized artists, documentary, procurement, cooperative freight forwarders, factories have special quality inspectors product quality leverage, after-sales this piece also has a special after-sales department or have relevant personnel to assist you in processing, do not need you to worry about the quality of the picture products and some cumbersome details in the order trading process, you only need to improve the data on the platform, product release is good, as much as possible to get some inquiries and orders, Focus on finding customers and negotiating and closing deals with customers. As long as the company's performance is not very demanding, the leaders are more understanding, and the colleagues and bosses are easy to get along with, then you will do more and more easily, and the orders will be more and more. Of course, you are also willing to follow the company to develop together. You tell me?
Each has its own role
In addition, there are some enterprises, although there are several foreign trade platforms, but all the work has to be done by the salesman alone, the company's assessment is also quite strict, sometimes even if you pay it, you can't get the due remuneration, and even if you have to be criticized. This kind of enterprise, you will do more and more annoyed, obviously the delivery time has arrived, but the factory is delayed in delivering. Obviously, the customization details are negotiated, and the products produced by the factory are different from the requirements of customers. It is not easy for the goods to be sent out with performance, but the after-sales service is continuous, and the remuneration is also various deductions. Have you ever been in a business like this?
Work hard
No matter what type of enterprise you work in, you must maintain a calm mind, and when you can't change the position, you can only do what you have at hand. When a bunch of problems suddenly arise, calm yourself down first, then distinguish priorities, deal with urgent things first, and then deal with other things. Now let's list what is the daily work of foreign traders?
- In the morning, first look at the platform background data, if there is an urgent email, give priority to reply to the email;
- Make a plan for the day, a few hours in the morning, a few hours in the afternoon, in addition to the meeting time, how much time is left to write a daily newspaper;
- How many products are uploaded, are there ready-made pictures on hand when uploading products, and do these pictures meet the requirements of platform uploading? Is the color difference between the color of the picture and the real thing? Are the keywords good, and are there other infringing brand words in these keywords? Is the product old or new, and is there information in the product description section? Are the parameters that describe some of the products correct? With all of this in place, how long does it take to upload a product? Does the company prescribe how many products to upload in a day?
- Customer situation: The customers here are mainly divided into new customers and old customers, new customers include new inquiries received in the background today and customers who actively find today. The old customers are mainly customers who have not traded and customers who have traded. Customers who have not traded, for what reasons have not been traded, what methods are you going to use to strengthen communication with customers again; customers who have traded, have they received the goods, and how do they feel if they use your products after receiving them? Ask customers for ideas and feedback.
- Product knowledge learning: Communicate with product R&D personnel and factory personnel whether the factory has recently produced or developed new products, what it looks like, what characteristics it has, and if it is sent to new customers, how will you introduce them to this product.
- Platform rule learning: the times are changing, the platform is also changing, see if there are new notifications in the platform background, new training courses, new rules have changed, and pay attention to the platform background messages in time.
- English learning: Here can be the professional terminology of the product, can also be the learning of spoken language, and now live broadcasting is not only rising in China, but also setting off a boom abroad. I can't understand all the meaning of the customer, at least the key point must be known.
- Freight forwarders and quotes: Ask the freight forwarder if the recent price has changed, whether the quotation previously sent to the customer is still within the validity period, and if it is invalid, resend a copy of the past.
- Social Media: If there is extra time to insist on updating one on social platforms every day.
10. Summary: The harvest and shortcomings of this day, which problems are handled well, which problems are not handled well, and what to do next time you encounter these problems.
When you do things, you will find that time passes so quickly
Today's article is written here, what are your daily work? Welcome to communicate with us and promote the development of foreign trade to a new level!
The confusion of clothing people in the e-commerce industry: there are too many customers who exchange goods, what to do?
On the first day of the Lunar New Year in 2022, bring blessings to everyone and give everyone a New Year's greeting