The telephone intercom rang non-stop, "bus Z127 drove over six stops", after receiving the call from the station signal building, Li Jiaqi accurately repeated the pick-up instructions, born in 1996, she has been working for 5 years, and this year is the third Spring Festival she spent in the position of passenger comprehensive controller.
Station Passenger Transport "Conductor"
Speaking of the comprehensive controller, perhaps everyone sounds strange, the station passenger comprehensive control room is the hub between the connection between the train and the passenger position, from the ticket inspection to the platform boarding and landing, from the train pick-up to the train departure must be fully involved, is a position closely related to the passenger travel, busy and responsible, and the comprehensive controller is the brain of the station passenger transport organization, must have a highly concentrated spirit and a serious and responsible attitude, need to accurately operate the equipment, coordinate the operation of each post. Therefore, the comprehensive controller is known as the "conductor" of the station passenger transport.
At 8:30 a.m., Li Jiaqi and her partner began to get busy. In the comprehensive control room of more than 10 square meters, 7 computers with different functions, 3 direct telephones, 4 walkie-talkies are arranged on the workbench, and 10 electronic display screens with different pictures are hung on the wall in two rows. Passenger service control platform, automatic ticket inspection management system, train operation map, ctc system, broadcast guidance display dispatching command management system and monitoring on the wall show the real-time situation of each important post.
Li Jiaqi needs to answer the phone at any time during the work period, walkie-talkie, check the train's delay, broadcast the train's advance notice arrival and stop inspection and driving, keep an eye on the train's guidance display and the passenger's entry and exit gate passing, she stares at the screen, sometimes checks the arrival and departure time of the train, sometimes monitors the release of the train to monitor the radio voice, and at the same time constantly answers the phone to receive new instructions and repeats the instructions to the partner, under their busyness, a train of buses safely drove out of Lanzhou Station.
"I feel worth the hard work"
"As a young party member, I often think about what my responsibilities are, how to play a better role in the post, I think the most important thing is to be down-to-earth, starting from every little thing, just like the work in the comprehensive control room, you need to be cautious at all times, strictly implement the operation standards, no matter which link can not be sloppy, pay attention to every detail is the premise of ensuring the safe travel of passengers." Li Jiaqi said. Lanzhou Station has a total of 6 platforms, 11 to the line, receiving nearly 200 passenger trains per day, and 15 times per hour during intensive hours. The comprehensive controller must participate in the operation process of each train, especially the appropriate timing of reasonable allocation of tickets, the adjustment notice of the train stock, etc., especially the spirit of twelve points. Usually, each train has at least a ticket inspection, safety publicity, stop inspection, a car safety notice and an electric bell, and the controller needs to play the corresponding broadcast within an accurate time period to direct and guide the passengers.
A class of 12 hours of sedentary and staring at the electronic display screen, the body will often eat, but Li Jiaqi still has her own small magic weapon. "Eye drops, small cushions, blue-light glasses." She took her little magic weapon out of the drawer and smiled as she showed it. And the partner's short leisure time will warmly remind each other to drink more water, although it is now broadcast through the sound synthesized by the computer, but the continuous answering of the phone, intercom calls will also make the population dry, coupled with the comprehensive control room of more than a dozen machines at the same time to dissipate heat, each machine is like a "small stove", busy life is easier to dry the voice.
Three years of day-to-day work, from the ignorance of the first time into the comprehensive control room, to now be able to stand alone and assume the core responsibilities of the passenger transport organization, Li Jiaqi has become more stable and mature in the position of comprehensive controller. Since the Spring Festival, the density of trains has further increased, the passenger flow has increased, and extreme weather on snow days has occurred frequently, which are all problems that the comprehensive control room has to face every day. Li Jiaqi said: "Although the work is busy, but for the reunion of tens of millions of families, there must always be people to stick to the post, no matter how hard the work is, I feel worthwhile, this is the responsibility and responsibility that we railway people in the new era should have." ”
Wen Tu 丨 Benliu News correspondent Liu Songqiang reporter Wang Sixuan