CCB Ma'an Shandong Lake Park Branch bailed out elderly customers and solved difficulties CCB Ma'an Shandong Lake Park Branch carried forward the traditional virtues of respecting the elderly and loving the elderly, actively assumed social responsibility, and took the initiative to relieve elderly customers

CCB's Ma'an Shandong Lake Park Branch bailed out elderly customers

CCB Ma'an Shandong Lake Park Branch carries forward the traditional virtues of respecting the elderly and loving the elderly, actively assumes social responsibility, and takes the initiative to relieve the difficulties of elderly customers.

A few days ago, Zhu Jie, the head of operations of the branch, received a customer call, a lady anxiously asked the initial password of the social security card, because the social security card does not have the initial password, Zhu Jie asked the customer whether he forgot the password, if he forgot the password, he could come to the password reset business with a bank card and ID card. The customer claimed that the social security card belonged to his father, who accidentally fell down the stairs and fractured his lumbar vertebrae, and was ready for surgery and needed to pay medical expenses through the social security card. Zhu Jie informed the customer that the customer could provide door-to-door verification business, and arranged a time to go to the door to handle the password reset business for his father on the same day, assisting the customer to pay the treatment fee in time.

Through practical actions, the branch will continue to pass on the baton of love and provide more help and care for elderly customers.