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Cover news reporter Cao Fei photo report
"The service was very attentive in every way and really felt like home." On the morning of January 21, more than 80 truck drivers have written down their experiences in the registration book of the "Warm Heart Home" in the Jintang Service Area of Chengdenan Expressway, and thoughtfulness, warmth and gratitude are the words that appear most in the message.
Jintang Service Area Truck Driver "Warm Heart Home"
Message from the truck driver
On December 22, Sichuan's first "Heart-Warming Home" was unveiled in the Jintang Service Area, where more than 340 truck drivers have been received in the past month, and free laundry and showers have become the most popular services for drivers.
Well appointed
Free laundry and shower service is most popular
The so-called "warm heart home", is an upgraded version of the "truck driver's home" specially created in Sichuan, in addition to the basic parking, drinking water, rest functions, the driver can also shower, laundry, cook in the shared kitchen, the restaurant also has 10 yuan / person preferential meals; the second floor 6 beds for the driver to rest overnight, with their own bedding for a night only 1 yuan, without futon "bag check-in" a night of 25 yuan.
Shared kitchen
restaurant
On the morning of the 21st, the reporter saw in the "Warm Heart Home" that there were obvious traces of use in the laundry area, shower room, and shared kitchen, and some beds on the second floor were also covered with sheets and quilts.
Lan Yi, deputy manager of the business development department of Chengde South Company, told reporters that in the past month of operation, the "Warm Heart Home" has received more than 340 truck drivers; truck drivers have used service facilities 438 times and made 314 consultations, a total of 752 times. Among all the service facilities, the most frequent uses are the laundry and drying area and the public shower area, with 146 and 76 times respectively.
Free trial shower room
Laundry area for free trial
The reporter saw that compared with a month ago, the laundry area has an additional boiling water stove and provides hot water 24 hours. "This is something we've added to the needs of truck drivers so they don't have to go around the service area to get hot water." Lan Yi said.
Warm service
Give the van driver the feeling of home
Li Xiaoming and Zhao Weimin are dangerous chemical truck drivers who partner sports cars. According to the regulations, they need to rest for 20 minutes every 4 hours during the day and 20 minutes every 2 hours at night. Therefore, a safe and comfortable place to rest is especially important for them.
Truck drivers Li Xiaoming (right) and Zhao Weimin (left)
On a foggy day, they encountered the "Heart-Warming Home" in the Jintang service area.
"It was too foggy that night to run the car, so we stayed here for one night." Zhao Weimin said. Seeing that the room decoration is so good, they originally thought it was very expensive, a question only 25 yuan per night, with a futon 1 yuan can live, the two people live after the quick news of the driver group.
"Not only is it comfortable to live here, but it also has a high parking safety factor, which is especially important for us to run goods." Li Xiaoming said. They can see the monitoring of the parking lot in the room, and they can understand the condition of the car in real time; the parking lot is patrolled, and there is a security room next to the situation.
After the first heart-warming experience, they brought their own sausages and rice and cooked themselves a meal in the shared kitchen. "It's really a great convenience for our truck drivers." The feelings of the two also represent the voices of most truck drivers who have experienced here. On the "Register of The Use of Warm Hearts Home", more than 80 drivers left messages, and thoughtfulness, warmth and gratitude are the words that appear most frequently.
"Hardware facilities are important, but to make drivers feel at home, what is more important is service." Wang Xueling, deputy secretary of the party committee, director and general manager of ChengdeNan Company, said. The company specially arranges 2 staff members to serve in the "Warm Heart Home" every day, who will ask about the needs of the driver and give the necessary guidance, so that the cold facilities and equipment also have a temperature.
It is reported that in the next five years, such a truck driver's "warm heart home" will be rolled out throughout Sichuan Province. It is estimated that by the end of 2022, the province will build 15 "warm heart homes", and by the end of 2025, 33 "warm heart homes" will be built, forming a "warm heart home" service network system with extensive coverage, reasonable layout, perfect service, convenient and inclusive, and basically achieve full coverage of the "warm heart home" of the main freight channels and freight hubs (logistics parks).
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