Walking into the Xigu Lane community of Sijiqing Street in Xigu District, I heard the telephone ringing in the distance. "Hello, this is the Xigu Lane community, what is your business?" "Oh well! You are back from abroad, today you are back in Lanzhou..." Although it is a weekend, in the Xigu Lane community, the members of the "Social Work Committee" are still busy. In the morning, the staff checked the information of the people who came to Lanlan and returned to Lanzhou through the "Happiness E-Reliance" people's livelihood hotline, and patiently answered them when they encountered the personnel who took the initiative to report, publicized the relevant epidemic prevention policies and requirements of the urban area and recorded them one by one.
It is understood that the Xigu Lane Community Social Work Committee of Xigu Lane, Xigu District, Xigu District, actively builds a working model of "discussing major matters, doing practical things together, and solving difficult things", and creates a "happiness e-reliance" wisdom platform for resource sharing and multi-force participation in the jurisdiction, so as to build the most convenient and direct communication and mutual assistance platform between the community and residents.
In order to actively implement the latest face recognition certification work of relevant retired employees and ensure that the salary of each retired resident in the jurisdiction can be paid on time, the community has collected some elderly people with limited mobility through the platform, and there are no children around to take care of, and it is impossible to complete the certification work. After learning about the situation, the "Social Work Committee" immediately arranged for the staff to go to the door first to certify Master Han and his wife in the community. Because the elderly can only lie down and cannot stand, the staff supports the elderly and patiently operates the system over and over again until the final certification is successful. Before leaving, do not forget to tell the elderly to take care of their health and contact the community in time. Then, the disabled residents with limited mobility in other buildings and courtyards were certified one by one. The "Social Work Committee" analyzes and judges the hot spots of mass appeals, problem needs, and mass satisfaction return visits collected through the "Happiness E-Reliance" wisdom platform, further improves service efficiency, and ensures that the needs of the masses can be implemented and handled, and the results of handling can satisfy the masses.
Xigu District Rong Media Center
Reporter: Guo Weiqiang Editor: Guo Jiong Typesetting: Li Tongyu