At noon on January 18, three passengers came to the Baoyang office of The Wusong Branch of Shanghai Passenger Ferry Company and sent a pennant and a red list thank you letter.
It turned out that on the flight from the south gate to Baoyang at 06:30 a.m. on December 30, 2021, after the ship left the dock on time for seven or eight minutes of normal sailing, Huang Yu, deputy director of the passenger transport department, found a woman raising her hand during the routine patrol cabin, and he rushed forward to inquire, and the woman looked in pain and said that she might have had a heart attack.
Huang Yu quickly took emergency measures, reported the emergency to the captain on duty to request a return, the captain of the shift resolutely took measures to quickly contact the company dispatch, explain the emergency situation and ask to return, the company dispatch immediately agreed to return and arranged the berth, and let the crew look for whether there were medical workers on the ship or kind people who could provide heart-saving pills through the radio. With the help provided by other travelers, the sick woman took a heart-saving pill. At the same time, Huang Yu rearranged the seats of the passengers next to her, leaving enough space for the lady to rest and let her breathe.
When measuring the pulse of the sick lady on the way back, Huang Yu found that her heartbeat was very fast, asked whether to call 120 first aid, the lady said no, contact the family on the line, the family is near the dock, you can accompany to the hospital. Huang Yu hurriedly called and contacted her family to inform her of her current situation, and always paid attention to her mental state. After returning to the dock, Huang Yu and the attendant helped the lady out of the cabin and handed it over to the family.
Later, after treatment and recovery, this lady, accompanied by her family, sent a grateful pennant to thank the "Yingzhou 8 Wheels" service team and the crew of the whole ship for their noble sentiments of sincerely serving the passengers!
(Source: Shanghai Passenger Ferry)
Editor: Gu Jiali