The establishment of standardized, orderly, fair and reasonable, mutually beneficial and win-win, harmonious and stable labor relations is an important part of safeguarding the legitimate rights and interests of enterprises and employees, promoting the healthy development of enterprises and society, and an important carrier for building a harmonious socialist society. In recent years, Shanghai Pudong New Area attaches great importance to the construction of harmonious labor relations, it is understood that since 2016, the Pudong New Area Human Resources and Social Security Bureau has further promoted a new round of harmonious labor relations creation activities, has successfully created 1210 "harmonious labor relations standard enterprises", quality and quantity for 5 consecutive years in Shanghai first. It is worth mentioning that in the Pudong New Area, where foreign companies are lined up, the reporter found that the "foreign boss" also attaches great importance to the creation of a harmonious enterprise, and in order to build a harmonious labor relationship, "eight immortals across the sea have their own magic".
Ann Reliance Package Test: Democratic Management and Smooth Communication
Amco Packaging & Testing (Shanghai) Co., Ltd. was established in Shanghai Waigaoqiao Free Trade Zone in 2001 by AMCOR TECHNOLOGY INC., covering an area of 170,000 square meters and employing more than 5,000 people. Ankua Packaging and Testing Company attaches great importance to creating a harmonious enterprise and building a harmonious labor relationship. "Unleashing the Greatest Goodwill" is the business philosophy that Ann Reliance adheres to, and through continuous efforts to release goodwill, labor relations are becoming more and more harmonious.
Since its inception, Anco has established and continuously improved the rules and regulations of employees in accordance with the law, established a democratic management system, improved the training plan system, has a good promotion system, employee reward system and excellent employee commendations, etc., recognizes and rewards the excellent performance of employees, encourages and mobilizes the enthusiasm of employees, and allows outstanding employees to lead all employees to contribute, grow and rejoice.
A good and smooth communication mechanism is a secret to the establishment of harmonious labor relations, the company regularly organizes and convenes employee congresses, and votes to pass the company's regulations and policy updates. The company also has a number of channels to facilitate employees to communicate with the company, to ensure that the employees' ideas are effectively reflected to the company and relevant departments, to ensure that the company's new policies and new notices are issued in a timely manner, through the close contact between employees and enterprises, so that employees can better participate in enterprise decision-making, management and supervision.
Ankor believes that employees are the most valuable asset of the company, and if employees have a greater sense of belonging, Ankor will get better and better.
Desway: An in-house instructor development program creates a leader
Shanghai Desway International Freight Co., Ltd. is a wholly foreign-owned enterprise in Pudong, is a global transportation and logistics service provider, ranking among the top three in the world freight industry. Desway China was established in May 2001 and has more than 2,000 employees in 30 cities across China.
The person in charge of the interview learned that in order to effectively enhance the harmonious labor relationship, deswei optimized the quality of employees, comprehensively improved the online and offline training of the enterprise, landed the new personnel management system and attendance system of the enterprise, trained a group of outstanding internal lecturers, and listened to the voices of employees by holding employee communication meetings at different levels. In particular, through the internal lecturer training program, employees are encouraged to embark on the stage of corporate lecturers, so that excellent employees can become excellent lecturers and navigators, and by sharing their own work knowledge and experience, they can move more employees to make progress together.
The secret of desway's harmony is to create leaders through an internal instructor training program, so that employees can grow and drive the growth of the company.
Roche Pharma: Give employees more autonomy
As the first multinational enterprise stationed in Shanghai Zhangjiang Hi-Tech Park, Shanghai Roche Pharmaceutical Co., Ltd. has been awarded the honorary titles of "Shanghai Civilized Unit" for four consecutive years and "Shanghai Employees' Most Satisfied Enterprise" for two consecutive terms.
In 2020, Roche invested US$12.5 billion in research and development, ranking first among multinational pharmaceutical companies. When the enterprise research and development investment is huge, but also to ensure that the enterprise has a certain profit, in other aspects it is required to be particularly efficient, how to satisfy employees, but also to efficiently achieve the goals of the enterprise, which is a huge test of the labor relations of enterprises.
In July 2021, Roche Pharmaceutical China officially announced that Bian Xin took over as president, which is the first Chinese local president in roche's 27 years since it entered China, and the appointment of Chinese local president Bian Xin represents the attitude of this multinational pharmaceutical giant to better embrace the Chinese market, and also represents Roche's global recognition of Chinese pharmaceutical industry talents.
He is upright and does not act. Every six months, Roche Pharmaceutical China will correct the deviation through two indicators, one is to return to external customers, let customers feedback the efficiency and quality of interaction with Roche, and the other is employee satisfaction, so that employees reflect their feelings in the work process.
It is reported that under the new business model, the assessment of front-line employees has undergone obvious changes, and employees should change from a single function in the past to a compound function to solve customer and patient problems, have more autonomy in the promotion of work, and effectively mobilize internal resources to serve customers. Bian Xin said that if all the pain points and blockages in the treatment process of the patient's disease are opened, coupled with the positioning of Roche's drug itself in the treatment plan, theoretically speaking, there is no need to directly assess the indicators of the business, and the company can achieve good growth.
As the "vanguard" of reform and opening up, Shanghai Pudong New Area has made extensive contacts with and served foreign enterprises, actively explored the construction of harmonious labor relations in foreign-funded enterprises, and has also become a "compulsory course" for the Pudong New Area Human Resources and Social Security Bureau. Through years of publicity and education, policy guidance and fine services, the Pudong New Area Human Resources and Social Security Bureau has made strong support for the construction of harmonious labor relations for foreign enterprises in the jurisdiction, and handed over a beautiful "report card".
Author: He Yi
Editor: Liu Liyuan