Since September 5 this year, Kunming's 56 roads nearly 4,000 parking spaces to achieve unattended self-service payment, this new way to save labor costs, accurate and convenient, however, since the self-service payment timing system was put into use, some citizens have also encountered some new problems, such as parking without mobile phones, new cars without license plates, etc. What to do?
On the morning of the 20th, on the berth on the side of the meteorological road in Xishan District, there were many vehicles parked, and above the entrance and exit of the berth, the high-level video system was working, and there were also eye-catching two-dimensional code payment prompt signs on the side of the road.
The reporter observed the scene for a period of time and did not see the appearance of a toll collector, but the owners of the parking generally believe that it is also convenient for unattended self-service payment.
Owner: "It's very convenient, when I picked up the car, the master was not there, I scanned the code and left, otherwise I would have to wait." ”
The owner took out his mobile phone, scanned the two-dimensional code through WeChat, the payment page immediately displayed, the owner entered the license plate number, click OK, the parking fee has been successfully paid. The whole process took less than 1 minute.
However, although it is convenient to park unattended self-service payment, after the new system is put into use, some citizens have encountered new problems, such as how to pay for new cars that have not yet been licensed? What should I do if the elderly have difficulty operating mobile phones? And if the mobile phone just runs out of power, what to do, etc., in this regard, the person in charge of the Kunming Smart Parking Company also answered one by one.
After the unattended self-service payment system was put into use, the toll collectors of each section of the road have been transformed into patrol personnel, if the vehicle is a new car has not been licensed, there is no temporary number plate, the video system can not obtain the vehicle's information, the company will notify the road patrol personnel The entry time of the vehicle, and the patrol personnel will also come to the scene for manual charging.
Dan Xia, deputy manager of the information service department of Kunming Smart Parking Company, said: "If he has a pro card, he can directly enter the pro card in the APP, and we can match the pro card in the background, and then we will record a message for him on the spot, and he can realize the payment." ”
For middle-aged and elderly citizens to operate difficulties and other issues, but Xia introduced, the company has optimized the self-service payment system, citizens only need to use the mobile phone to scan the code, you can see the detailed bill and payment buttons, if you really can't understand, will not operate it does not matter, the public can ask the on-site patrol personnel to help.
When encountering problems such as no power on the mobile phone, or poor network signal, the public can drive away first, at this time, the high-level video system will stop billing after detecting the vehicle leaving the scene, and then, the citizens only need to use the Cloud Intelligence Parking APP or Mini Program to make up the payment.
Reporter: You Ya Guiqi
Source: YNTV2 Urban Barcode