Reporting by XinZhiyuan
Editor: Yuan Xie
If, in the midst of the great wave of technological change, the employee satisfaction of a technology giant company is extremely low, so low that it is not as low as religious groups and government-run institutions, then the company must have a big problem.
On January 12, 2022, Glassdoor, the largest U.S. hiring and review site, released its "Best Places to Work in 2022" list.
Although Glassdoor routinely publishes similar lists from Canada, the United Kingdom, Germany, and France at the same time, the 14-year-old national list has become the most authoritative list of how many multinational companies attract employees.
How to rank the "America's Top 100 Employers of the Year" list
For the past 14 years, Glassdoor has voluntarily provided Glassdoor with anonymous evaluation feedback from users about their work environment and employer treatment every year, and used a patented algorithm to sort out the "Best Employers" list for that year.
The algorithm mainly selects 9 parameters such as future opportunities, compensation and treatment, company values and culture, identity inclusiveness of employee composition, senior manager behavior, work-life balance ratio, number of user recommendations to friends and neighbors, performance within half a year, and overall evaluation of users from companies with more than 75 comments and more than 1,000 employees, and obtains the total score of each tested company every year.
The 2022 Employers of the Year List covers a range of industries, from technology, retail, finance, biotechnology and pharmaceuticals, healthcare to consulting, travel and travel. Of the 100 companies, 40 are from the tech sector, up from 28 last year.
Why NVIDIA is most popular among workers: generous benefits and efficient organization
Eight of them, NVIDIA, which has been on the list for eight times, has become the top of the 2022 list, and Apple and Google, which have been on the list every time for 14 years, are ranked 56th and 7th respectively. Compared with the 2019-2021 ranking that was on the list every time but did not qualify for the first ranking every time, in 2022, NVIDIA finally became the most popular large company in the United States.
The land is not divided into north and south, people are not distinguished between black and white, and the core of the universal value of workers does not get rid of the words "salary" and "vacation". In the era of the new crown epidemic, these two are particularly important for workers.
According to Glassdoor's own simple analysis of the top three in the 2022 annual list, the top three NVIDIA, HubSpot, and Bain Consulting have different characteristics of generosity in employee welfare.
Both NVIDIA and HubSpot have indefinite paid annual leave, and Nvidia offers employees equity incentives such as "restricted stock units" that user reviews and website analysis are called "gold mines". In addition to indefinite paid annual leave, HubSpot also offers an extra week of vacation every summer, and the total salary during the holidays has been raised by $1,000. Bain & Company's progressive medical benefits and employee maternity leave policy are also praised by employees.
In the era of the new crown epidemic, NVIDIA and HubSpot also offer special benefits that fit the background of the times. When the epidemic eased, Nvidia still welcomed remote work and did not require a mandatory request to work in the factory, and the boss Huang Jenxun repeatedly expressed his support for employees to "put the family first" in public, and increased subsidies on maternity leave and medical insurance benefits.
In June 2021, HubSpot launched a special mental health service and consultation platform "Contemporary Health" for employees, and the head of human resources of HubSpot Company said in the announcement: Various social injustices, violence, and plague epidemic news in the big era have brought additional pressure to everyone, so the company should provide convenient and accessible mental health support for employees whether at home or in the company.
In addition to the benefit advantages of salary and vacation, the top three of the 2022 Best Employer List all make employees more worry-free in terms of corporate culture. Nvidia, HubSpot, and Bain & Company all emphasize the "one company, one team" organizational culture to varying degrees. This means that while the relationship between superiors and subordinates exists, the degree of office political strife and hierarchical coercion is minimized as much as possible. As far as possible, the composition of the project team is determined by the project objectives and the skills of the members, rather than the departmental rank and the conspiracy.
HubSpot and Bain & Company also emphasize the dignity of individual employees, pay attention to mutual support among individual employees, and reject the dwarf personality culture of "wolf nature" and "company first". HubSpot's corporate culture slogan is "human nature first, HubSpot people second", refusing to dwarf and materialize employees into small gears in the company's large machines.
Meta ranking why an avalanche
The changes in the "2022 Top 100 Employers in the United States" are in addition to Nvidia's ranking increase, as well as the avalanche of Facebook's parent company Meta. Facebook, which has been on the list for 12 consecutive years, fell from 11th in 2021 to 47th in 2022, dropping 36 places, the lowest ranking in the company's history. Considering the specific content of the list and Facebook's hiring goals in the previous year, this ranking avalanche is even more embarrassing.
Glassdoor's list of employers is actually very extensive, the U.S. Army, the U.S. Air Force, various national laboratories, large domestic churches, as long as the labor market to recruit workers, there are employees registered user score, are included in the employer directory by the user scored and fixed.
Therefore, in the "2022 Top 100 Employers in the United States" list, Mormon Church ranks 26th and Livermore National Laboratory ranks 37th, both higher than the high-net-worth emerging industry giant, Facebook's parent company Meta, which is infested with the headlines of the mass media finance and technology edition every day.
If you look closely at the specific evaluations that website users give to each company, this comparison is even more bumpy:
The Mormon Church's assessment is that "the working atmosphere is good and the career goals are great" but "the employment policy is nepotism, and all unbeliever employees can only start as temporary jobs".
Livermore National Laboratory's assessment is that "the work-life ratio is good" but "the bureaucracy is too red tape and too little pay to make it difficult to live locally".
Meta's assessment was that "colleagues are the smartest people in the world and well paid" but "working too long, the pain of turning from small company to large company is obvious".
If this contrast is easier for Chinese environmental audiences, imagine that in the minds of Chinese workers, Alibaba is even less attractive than the Shaolin Temple Group and local institutions because of officialdom disease and 996.
Meta, as the most important internet and digital technology companies in an era, has also taken the lead in setting off a boom in the meta-universe in 2021, why is it so unsightly in the eyes of workers?
Much of the comments were attributed to the continued negative news from Meta in 2021. However, according to the highest praise on the Glassdoor website, unless the family and friends of Meta employees soak in the news every day to be current politicians, in fact, these negative news will not make employees stressed or produce significant negative emotions.
After all, in this gray era, which big company does not have a large string of public relations crises. The PR crisis of tech giants like Meta, Google, and Microsoft is a loss of face compared to many companies that rank better on the "Top 100 Employers in america."
The 11th-ranked Caribbean cruise line company has been hit hard by the new crown epidemic to a sharp decline in business, and the 8th-ranked "veteran property credit union" customers are increasingly being targeted by fraud syndicates, and Meta's negative news is not a pain compared to these companies that have been injured in the face.
The actual reason is that there are clues hidden under the surface of the public relations crisis. In the fall of 2021, former employee Francis Haugen's revelations about Meta sparked a lawsuit between the parties, and Howgan's legal team asked Meta to release documents to congressional interrogators and the Securities and Exchange Commission, including an internal summary of the quarterly business review for Q1 2021.
In this Meta's own summary document, and the human resources department memorandum exposed almost at the same time, it is mentioned that Meta has long been aware of the company's recruitment decline: half of the software engineers in Q1 do not accept Meta's job hires; from the data captured from major social platforms, the positive acceptance of Meta among potential hires is the lowest among large technology companies, while the negative rejection ratio is the second largest among similar companies.
According to the Meta Human Resources Memorandum, their well-known "recruitment algorithm" in the industry did not perform well in 2019, and the amount of recruitment allocated to various departments and project teams was too small, forcing project managers to recruit more short-term workers in 2020. Zuckerberg learned that the dragon was displeased, combined with the changes in the meta-universe in 2021, Meta opened the mountain gate and recruited a large number of people.
This thrilling pace of manpower management, coupled with the disruption of the labor market in the new crown era, makes Meta's working atmosphere "wolf-like". According to the content of Meta's public documents, the degree of satisfaction of the company's employees with the salary level and the ability of colleagues, and the degree of dissatisfaction with the imbalance of work intensity, the pressure of management, and the excessive evaluation of performance, are mirrored at the same time.
The most intuitive reflection of this employee's perception in Glassdoor is that Meta's one-star bad ratings have soared by 600% in four months, and critics have publicly complained about the company's "toxic corporate culture". This kind of American workplace black language translated into the plain vernacular is a very simple sentence: Lao Tzu is no longer willing to work overtime.
It seems that the working souls of migrant workers are very similar in any country...
Resources:
https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm
https://www.glassdoor.com/employers/blog/inside-top-3-best-places-to-work/
https://finance.yahoo.com/news/glassdoor-releases-best-places-2022-205001347.html
https://www.glassdoor.com/employers/blog/best-places-to-work-revealed/
https://www.morningbrew.com/hr/stories/2022/01/12/glassdoor-releases-latest-best-places-to-work-rankings-according-to-employee-reviews
https://www.protocol.com/workplace/glassdoor-best-places-work-2022
https://www.protocol.com/workplace/facebook-hiring-crisis-glassdoor
https://www.protocol.com/workplace/facebook-docs-hiring-recruiting-crisis