Recently, a sharing of e-commerce merchants who have been engaged in e-commerce for nearly 10 years said that now the e-commerce platform has really changed!
It is reported that he has been engaged in business for nearly 10 years, and all major platforms are doing it, witnessing the changes in this industry. A few days ago, Ali integrated Taobao Tmall to make him deeply touched. In the past, Tmall and Taobao were two systems that often required different rules to deal with two groups of people.
But for many merchants, they are actually facing a platform, and they are a bit overwhelmed by two groups of people. Now after the integration of the two platforms, first of all, the efficiency is high, and then the traffic is more concentrated. In his opinion, Ali is indeed changing. "Helping small and medium-sized enterprises with the consumer experience as the criterion" is not just empty talk. When it comes to JD.com and Vipshop, he also has his own summary:
The former is very fast. JD.com has been building its own logistics for many years, and it's easy to think of JD.com when you buy mobile phones and computers. Vipshop will be "good". First of all, the service is very good, and manual customer service can be found at any time. If the size is not right, SF can also exchange the goods at the door. Second, the price is good. Because it penetrates deep into the brand supply chain, it reduces circulation costs and improves efficiency.
Merchants are usually most interested in buying on each platform. According to him, "make sure he's both a businessman and a consumer so he can become an e-commerce from a consumer's point of view," which is why he's able to continue in the industry. For the next scenario, he expressed optimism about the industry. In the past, platforms were too digitally focused, and everyone was under tremendous pressure. But now they are moving in the direction of high quality and high service. Serious business people feel that there is still hope!
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