Xi'an One Yardcom and its subcontracting company

Because of the two large-scale "collapses" in this round of the epidemic, Xi'an's "one code pass" system has been questioned.

On December 31, 2021, the Shaanxi Provincial Communications Administration released the news that from December 30 to 31, Han Xia, chief engineer of the Ministry of Industry and Information Technology, went to the Shaanxi Provincial Communications Administration to conduct research on epidemic prevention and control. In the Xi'an "one code pass" work class, Han Xia understood the emergency disposal measures of the nucleic acid sampling system, and required the system to be re-optimized and the details to be improved to ensure that there was no congestion downtime.

In the early morning of January 5, 2022, the Organization Department of the Xi'an Municipal Party Committee released the news that the Xi'an Municipal Party Committee decided that Comrade Liu Jun, Secretary of the Party Group and Director of the Xi'an Big Data Resources Management Bureau, was suspended for inspection due to ineffective performance of his duties.

Who made the "one-code pass"? Why does the "one-code pass" system have congestion or even downtime many times?

Who is behind "One Code Pass"?

Who made Xi'an "one code pass"?

According to the information sent by the official website of Xi'an Big Data Bureau in February 2020: At present, the prevention and control of the new crown pneumonia epidemic in our city has entered a critical period, approved by the Municipal Joint Prevention and Control Command, led by the Municipal Big Data Resources Management Bureau, developed and deployed by China Telecom Xi'an Branch (hereinafter referred to as Xi'an Telecom), and the Personal Electronic Identification Code (hereinafter referred to as "One Code Pass") in Xi'an City was officially launched for trial operation.

Xi'an Telecom is the general integrator of the entire project, and many sub-projects in "One Code Pass" are handed over to different companies for development.

Which companies are involved?

According to the information released by the Xi'an Big Data Resources Administration in December 2020, on December 24, the Xi'an Big Data Resources Administration held a special guarantee work conference on epidemic prevention and control informatization and Xi'an's "one code pass" platform at the municipal government affairs data center. Municipal big data center, Neusoft, Alibaba Cloud, Venustech, Anheng and other "one code" platform information protection team leaders participated in the work discussion.

What role do these companies play in this?

On January 6, some netizens asked The Question to Tequisoft Group on the SSE e-interactive platform: Is Xi'an One Code Pass entrusted to your company to develop? If so, what are the possible causes of the software crashing twice?

Neusoft Group replied that the Xi'an one-code system involves multiple professional manufacturers in the basic resource layer, network layer and application layer. As one of the application layer support manufacturers, Xi'an Neusoft participates in the development and construction. At present, after on-site experts and technicians have investigated and analyzed, the fault has nothing to do with the application layer.

According to public information, Neusoft Group was founded in 1991, is China's first listed software company, at present, Neusoft has nearly 20,000 employees around the world, in China has established a R & D, sales and service network covering more than 60 cities, the United States, Japan, Europe and other countries and regions with subsidiaries.

In addition, the public information of China Telecom Sunshine Procurement Network also mentioned that in March 2020, the results of the inquiry results of the Xi'an Citizen One Code Scan Equipment Framework Procurement Project of Xi'an Citizen One Code Sweep Equipment Of China Telecom Xi'an Branch were announced, and the transaction suppliers of The standard package one and the standard package two were Xi'an Zhaotian System Engineering Co., Ltd.; in July 2020, the selection of the "one code pass" application purchase SMS service project of China Telecom Xi'an Branch was announced, and Alibaba Cloud Computing (Beijing) Co., Ltd. won the bid.

Some insiders told the surging news reporter that Aliyun is the cloud service provider of Xi'an government cloud, and a lot of verification information in "One Code Pass" needs to be sent back to Xi'an Government Affairs Cloud to verify, and the "One Code Pass" SMS service should have been smoother for Alibaba to do, but this time the SMS service also seems to have a little problem.

According to the Tianyancha App, Xi'an Zhaotian System Engineering Co., Ltd. was established in 2004 with a registered capital of 15 million yuan, and the general business projects include the development, design and sales of computer software and hardware. The Xi'an Branch of China Telecom Co., Ltd. and the Shaanxi Branch of China Telecom Group System Integration Co., Ltd. are its customers.

According to the official website of Venustech, the company was founded in 1996 by Ms. Yan Wangjia, a dr. studying in the United States, and is a comprehensive provider of network security products, trusted security management platforms, security services and solutions with great strength and completely independent intellectual property rights in China.

According to the official website of Anheng Information, the company was founded in 2007, and has been focusing on the field of network information security since its inception, and is committed to becoming a new era network information security products and services provider with excellent corporate culture and social responsibility.

Single-source procurement

It is worth mentioning that multiple sub-projects of the Xi'an "One Code Pass" information technology platform project have been subcontracted to several companies in the form of single-source procurement.

On December 9, 2020, Xi'an Telecom announced the procurement of a single source for the Xi'an "One Code Pass" information technology platform project. The announcement information shows that the sub-project supplier of the information technology platform of the "One Code Pass" project is Xi'an Neusoft System Integration Co., Ltd., and the single-source procurement reason is "user designation". The supplier of the big data visualization analysis sub-project of the "One Code Pass" project is Zhongyi Yutong Technology (Shaanxi) Co., Ltd., and the single-source procurement reason is "user designation". The supplier of the "One Code Pass" project code engine sub-project is Merrill Lynch Data Technology Co., Ltd., and the single-source procurement reason is "user designation".

An insider in the field of operators told the surging news reporter that the so-called "user designation" method is that the customer specifies which supplier to use, which refers to the Xi'an Big Data Bureau designating Xi'an Telecom to require specific sub-projects to be assigned to each developer. "The reason for this is generally because these developers have previously done specific technology development for the Big Data Bureau, considering the docking between different systems after the launch of the 'One Code Pass' project, which is nothing in itself, and the project has also been publicized, and some people can raise objections during the publicity period." Xi'an Telecom did not violate the law by doing so. ”

Lots of speculation

It is worth mentioning that due to the frequent problems of the "one code pass" system, the system involves a number of manufacturers at the basic resource layer, the network layer and the application layer, and the subcontracted development of the "one code pass" project has also caused many rumors and questions.

The surging news reporter inquired into the 2020 final account public report of the Xi'an Big Data Resources Management Bureau (summary) and found that in terms of the project performance self-evaluation results in the departmental final accounts, the "one code pass" platform construction fund project performance self-evaluation summary is: according to the performance target set at the beginning of the year, the project self-evaluation score is 100 points, the project annual budget is 25.3822 million yuan, the implementation number is 25.3822 million yuan, and 100% of the budget is completed.

Some netizens mentioned the announcement of the procurement results of the innovative one-code system development project of The Xi'an Municipal Bureau of Science and Technology, and believed that the "one-code- pass" project was transferred to Xi'an Zhonglin Information Technology Co., Ltd. for development by 270,000.

In this regard, on January 4, Xi'an Zhonglin Information Technology Co., Ltd. issued a statement saying that the company undertook the construction of "Xi'an Science and Technology Bureau Innovation One Code Pass", which is different from Xi'an "One Code Pass" and has no connection between the two. The company firmly supports and cooperates with the government's various epidemic prevention policies and measures, and is willing to provide necessary big data-related technical support for the government's epidemic prevention and control work if necessary.

In addition, in June 2021, China Telecom's official Weibo forwarded the People's Post and Telegraph article "China Telecom Xi'an Branch "One Code Pass" Service Platform Guarantee Class", which mentioned that since the development of the "One Code Pass" platform, the members of the support class have completed nearly 40 platform upgrades. To ensure that the system runs more efficiently, they compressed an image from 1MB to 500KB and optimized from 500KB to 100KB. This kind of work seems simple, but it contains high technology content, and they have been guarding the computer for two days and two nights in a row, and finally overcome the difficulties.

In this regard, some netizens proposed that the "one-code pass" downtime is due to the use of pictures to transmit two-dimensional code information, and the size of the picture is large, which will occupy a lot of bandwidth. However, this statement has been refuted by many technicians, some technicians analyze the two-dimensional code interface data to prove that the picture is not generated on the server, and some technicians point out, "People who have done actual project development know that no one will use pictures to transmit two-dimensional codes, even if it is a small white development." ”

As for the reasons for the collapse of the "one-code pass" system, there is no more detailed official survey released.

Timeline: Recurrence of crashes after expansion

The performance of the "one-code pass" system in the epidemic has been questioned.

According to the Central Broadcasting Network reported on December 20, 2021, from December 20, Xi'an citizens need to hold a negative nucleic acid test report within 48 hours to go to work. On the same day, Xi'an's "one code pass", which is necessary for travel, repeatedly failed. At some subway entrances, citizens lined up long because they could not scan the code to enter the station.

In the afternoon of the same day, Liu Jun said: "Recently, according to the epidemic prevention and control situation in Xi'an, various public places have increased the scanning code inspection, and at the same time carried out multiple rounds of nucleic acid testing for all employees, and the frequency of use of 'one code pass' has increased, causing greater pressure on the network and platform." Liu Jun said that at about 7:40 a.m. on December 20, the number of user visits to Xi'an's "one code pass" surged, and the number of visits per second reached more than 10 times the previous peak, resulting in network congestion, resulting in some application systems, including "one code pass", unable to use normally.

At that time, Liu Jun had stated that it would continue to strengthen the monitoring of the platform, and the technical team of the "One Code Pass" platform would operate and maintain 24 hours a day, strengthen the network and system resource guarantee, ensure the good operation of the "One Code Pass" platform, and suggested that in the special period of nucleic acid testing for all employees, in order to reduce the pressure on the system, the general public did not have to show the code and bright code, and wait patiently when the system was stuck, and try to avoid repeated refreshes.

From December 30 to 31, 2021, Han Xia, chief engineer of the Ministry of Industry and Information Technology, went to the Shaanxi Provincial Communications Administration to conduct research on epidemic prevention and control. In the Xi'an "one code pass" work class, Han Xia asked the system to be re-optimized and the details to be improved to ensure that there was no congestion and downtime.

According to the official website of the Shaanxi Provincial Communications Administration, the Shaanxi Provincial Communications Administration requested the Information and Communications Administration of the Ministry of Industry and Information Technology to coordinate with China Telecom and China Mobile Group Corporation to urgently complete the 100G expansion between Shaanxi Telecom and Shaanxi Mobile, the backbone of the Xi'an National Internet Backbone, on December 29, 2021, alleviating the pressure of business mutual visits caused by the surge in traffic between the networks to a certain extent. On December 30, Han Xia coordinated with China Telecom and China Mobile to expand the capacity of xi'an national Internet backbone direct connection point by 200G again, which greatly improved the access rate between mobile and telecom. After the completion of the expansion work at 1:00 a.m. on December 31, the total bandwidth between Shaanxi Telecom and Mobile reached 700G, and the exchange of services between telecom and mobile users is currently efficient and smooth.

But the problem has not been fully resolved. On January 4, 2022, the Xi'an "one code pass" system was once again exploded and collapsed. According to the Western Network, at about 9 o'clock on January 4, many citizens reported that "Xi'an One Code Pass collapsed again" and nucleic acid testing could not be carried out. The staff of the "Xi'an One Code Pass" hotline said: "This morning, there was indeed a problem with the one code pass and it is being urgently repaired."

The above-mentioned insiders analyzed the surging news reporter and believed that the main reason for the re-shutdown on the 4th was that after Xi'an proposed "social clearance", the short-term surge in users with one code pass led to network paralysis, "The whole system should have a lot of small problems, as for the specific responsibility of which enterprise, it is also necessary for the investigation team to give a conclusion, and the enterprise itself came out to say that it is not objective." ”

On January 5, 2022, the Organization Department of the Xi'an Municipal Party Committee released the news that the Xi'an Municipal Party Committee decided: Comrade Liu Jun, Secretary of the Party Group and Director of the Xi'an Big Data Resources Management Bureau, was suspended for inspection due to ineffective performance of his duties.