You know, 80% of a restaurant's profits are contributed by 20% of repeat customers. What really makes the restaurant money is the repeat customers. Today's 5 tips to make your new store popular.
First, save money for your customers
To cultivate repeat customers, you have to think about the customer. Saving customers money everywhere in the service, such as recommending packages is more cost-effective.
Second, make excuses to give offers
Find a way to give customers preferential treatment and discounts, for example, the store's prominent position prompt, more than 3 minutes of food 90% off, this trick is very effective, first of all, customers will feel that the meal is fast, and then the staff will also improve efficiency.
Third, provide all kinds of help
Haidilao-style service attitude, such as helping to pack, helping to carry strollers, etc. Avoid customers saying it several times and no one cares, who wants to come to such a store a second time?
Fourth, know how to make trade-offs
Give the employee the right to erase the zero, the customer's goodwill will increase, and he will be grateful in his heart, and he will come to dinner next time.
Fifth, free custodians
Some customers who love to lose everything, we find out in time, help keep the items, and post lost and found information, so that the person who loses the thing, or the person who sees the information, doubles the good feelings of your store. Others, such as borrowing umbrellas, play the same role.
The above 5 strategies, especially for the newly opened shop, the people around the favorability increased, so are you afraid that he will not come to consume?