Cheli seed automobile is a brand of "Dingfeng Group", a listed company in Hong Kong, which has five major sectors around the field of automobile circulation, including: wholesale platform, retail platform, financial platform, smart store platform and after-sales platform. At the same time, Cheli Seed Automobile actively lays out an online marketing platform to create a Pinduoduo car friendly store. The brand project always adheres to the principle of putting the interests of customers first, and provides warm and thoughtful service for every customer who enters the store.
(Photo: Che Youjia homepage)
Recently, Cheli Seed Automobile & Pinduoduo Youjia store on the shelves of "FAW-Volkswagen Bora Pure Electricity 2020 Shang" car source information, the market guidance price of 136,800 yuan, the platform preferential price of 82,000 yuan, this model was quickly photographed by Mr. Zhang, a customer in Shandong Province. In the subsequent acceptance process, the staff found that due to the large fluctuation of market prices and the tight supply of vehicles, the purchase price of this car has risen to 88,000 yuan. Based on this sudden market change, the staff contacted the customer at the first time, informed the situation, and promised to quickly give a solution, so that the customer waited patiently. The business manager in line with the purpose of not harming the interests of customers for the purpose of service, coordinated the relevant parties, and finally Cheli seed automobile to bear the price difference loss caused by market price fluctuations, according to the auction price of 82,000 yuan for the customer to handle the car. Because of the brief delay in picking up the car due to this incident, Cherry Seed Automobile sent the customer a RMB 3,000 RMB shopping card as compensation. Mr. Zhang is very satisfied with the entire service process of Cheli seed automobile, and also appreciates the safety, convenience and timeliness of online car purchase.
(Photo: Model picture)
On December 6, when the customer Mr. Zhang entered the store to handle the delivery procedures, he said that the cheli seed automobile staff contacted him at the first time, actively coordinated the right price of the car source, and repeatedly promised that the company would be responsible for the end, and at the same time gave a reasonable solution in a short period of time, so that he was very assured, without any worries. Mr. Zhang spoke highly of the service of Cheli Seed Automobile in properly handling emergency incidents, and said that he would continue to support PinduoduoYoujiadian in the future and pay attention to the development of Chelizi Automobile.
(Photo: Delivery photo)
Think of what the customer thinks, anxious for the customer's urgency, the customer's satisfaction is the biggest praise for our work. As Mr. Zhang Lei, CEO of Cheli Seed Automobile, said, as an online automobile sales platform, in order to occupy a place in the fiercely competitive automobile market, Chelizi Automobile must uphold the values of putting the interests of customers first, not forget the original intention, build the most influential automobile industry platform in China, improve the operating environment in China's automobile circulation field, optimize the supply and circulation of the automobile industry, and provide consumers with better services.
(Pictured: Cherry Seed Automotive Ecological Matrix)
Cheli Seed Automobile Brand will continue to maintain the working attitude of "having dreams, daring to take responsibility, having passion and high service", based on the new development opportunities of the automotive online platform, implementing the new development concept, building a new development pattern, accelerating the automotive platform service system, creating a distinctive, safe and high-benchmark service brand of Chelizi online sales, shaping the industry influence, and helping the high-quality development of the automotive business.