In accordance with the work deployment requirements of the Municipal Party Committee and the Municipal Government, in order to further do a good job in the third-party assessment and inspection of the "access to water" business environment, on the morning of November 20, Beihai Water Supply Company organized training and study on the relevant management system of business environment work. The training was presided over by Bao Chenghong, chief of the company's water section.
At the training meeting, Wang Jianxin, general manager of the company, made a mobilization speech. General Manager Wang pointed out that this training is not only the study of the relevant system of business environment work, but also the relevant requirements involving the entire process of operation and sales of tap water products, and hopes that all personnel attach great importance to this training work, and through training, in the future operation and service work, according to the requirements of the standardization, standardization and institutionalization of water supply services, with the system to standardize the business behavior of enterprises, with the system to improve the level of enterprise management, with the system to promote the improvement of enterprise service quality level. General Manager Wang put forward two requirements: first, to correct the attitude of learning, to participate in the training to be attentive, emotional, and brain, to fully combine their own posts, in connection with their own work reality, to enter the seat for training and study; second, all personnel should attach great importance to the current business environment work, fully understand that it is everyone's unshirkable responsibility to cooperate with the business environment work, and it is also one of the ways to improve the quality of enterprise services.
He Wenhui, enterprise management commissioner of the comprehensive office, explained the specific rules of the five systems in the "Beihai Water Supply Co., Ltd. Business Environment Work Performance Appraisal Management Measures", "Beihai Water Supply Co., Ltd. Water Reporting (GIS) Management System", "Beihai Water Supply Co., Ltd. 3150000 Water Supply Service Convenience Hotline Management Measures", "Beihai Water Supply Co., Ltd. Business Hall One-Window Acceptance System", "Beihai Water Supply Co., Ltd. Complaint Management Measures" and other five systems in plain language. Let all personnel have a deeper understanding and understanding of the system.
Section Chief Bao explained to everyone the work needs of the 2021 third-party assessment of the business environment (access to water indicators) and the specific concerns that window personnel need to pay attention to, which are divided into three major sections: one is the Guangxi optimization business environment indicator system; the other is the list of data collected by the business environment assessment; and the third is the assessment method and assessment steps. Chief Bao particularly emphasized the addition of "improving the closed-loop complaint handling mechanism".
Comrades who participated in the training and learning said that through this training, they have a deeper understanding of the current situation and challenges facing the company's optimization of the business environment, which has effectively promoted the improvement of their work ability and business quality, and laid a good foundation for the next step of optimizing and improving the business environment.
Huang Xue, chairman of the company, Ye Zhen, deputy general manager, heads of relevant departments and about 70 employees participated in the training.
【Source: Beihai Municipal People's Government_Department News】
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