Merchants encountered difficulties in refunding fees The physically disabled reporter was brutally torn apart by the security guards in Maoye Inner Mongolia Victory Group

On September 8, Zhang Gongchang, chief reporter of the North News Zhengbei Network, went to Inner Mongolia Victory (Group) Co., Ltd. (hereinafter referred to as The Victoria Group), a subsidiary of Maoye Commercial, a listed company, for an interview on the problems reported by a merchant, and was brutally torn by security guards, causing Zhang Gongchang's left arm to be painful.

According to Ms. Deng, a citizen of Hohhot, she once rented the venue of Victoria Group on the sixth floor of Building A of Victoria Moore City on Xinhua Avenue in Hohhot to run the "Cute Babe Mother and Baby Daily Necessities Museum". In March, the sudden leakage of water in the mall caused losses to Ms. Deng's goods, and the management of the mall decided to compensate Ms. Deng for nearly 10,000 yuan of losses by reporting insurance, but to this day, Ms. Deng has not received compensation. At the end of June, Ms. Deng decided to close the door and stop operating, and the statement issued by the two parties after accounting showed that Victoria should also refund Ms. Deng's deposit of 83,791 yuan. Ms. Deng said: "Over the past few months, I have repeatedly gone to The Victoria Group to recover the money they owe me, but under the security guard' obstruction, I can't even enter the office area. ”

On the morning of September 8, a person in charge of Victoria Moore City named Wang Li was interviewed by Zhang Gongchang, chief reporter of the North China News Network, on this matter, and told her that the reporter must obtain permission from the headquarters office of the Victoria Group before she can be interviewed. Subsequently, Zhang Gongchang came to the Victory Group located on Zhongshan West Road in Hohhot and found that the group's office area had set up an access control system, and outsiders could not enter at all. Zhang Gongchang showed the "Press Card" to a uniformed security guard outside the office area, and then clearly told him to go to the headquarters office for an interview, but the security guard said: "You have to say which person you want to find, what is the surname and what is the name, I can ask if I can let you in." Zhang Gongchang said, "I don't know anyone in your unit, and I don't have their contact number, so can't I go in for an interview?" The security guard said that he could not enter without an appointment, but Zhang Bow asked the security guard for the phone number of the relevant person in charge, and the other party also refused to provide it. During the period, although the security guard once again carefully checked Zhang Bowchang's "Press Card", no matter what, he did not let Zhang Bowchang enter the office area.

Zhang Bowchang said: "At this time, I saw someone open the door and come out of the office area, so I opened the video and said loudly that I wanted to go in for an interview while trying to enter the office area. However, as soon as I stepped into the office area, the uniformed male security guard and a tall man rushed over and grabbed my arm and dragged it out. After being dragged out, I fell to the ground because I could not stand. I was originally a disabled person with an amputee in my left arm, but many years ago I suffered from phantom limb pain due to a stump, and I was able to recover after many treatments. This time, I felt a lot of pain as the security guards squeezed my stumps and tore them. In the process of being brutally torn apart by the security guards, my loud shout alarmed the administrative director of the Victoria Group office area, Bing Xinwu and other relevant responsible persons. C Xinwu led me into the office for an interview, and C Xinwu also clearly admitted at the time that there was indeed a problem with the behavior of the security guards. During the interview, I suddenly felt unbearable pain in the stump of my left arm, accompanied by symptoms of sweating and dizziness. At this time, Bing Xinwu called Ao Caixia, deputy general manager of Maoye Commercial Inner Mongolia Region, over. The two responsible persons asked me if I needed to go to the hospital, and I clearly told me that I needed to go to the hospital for examination, and called to inform the relevant person in charge of the Northern New Newspaper. ”

On the morning of the same day, Bing Xinwu led Zhang Gongchang to the Second Affiliated Hospital of Inner Mongolia Medical University first, and the emergency department doctor inquired about the relevant situation and suggested that he go to other hospitals for treatment. Subsequently, Zhang Gongchang followed Bing Xinwu to the First Affiliated Hospital of Inner Mongolia Medical University, and there was no clear diagnosis in orthopedics, surgery, internal medicine, and neurology, but the stump of Zhang Gongchang's left arm was still in pain. In this regard, the surgeon informed: "First go back for observation for two days, if it is still particularly painful, come back to the hospital for examination, it is really not possible to do an MRI." ”

For this conflict, Bing Xinwu said in a subsequent interview with a reporter from the North New Daily True North Network: "At that time, I heard a little noise outside, so I came out, and when I came out, Reporter Zhang was already sitting on the ground. The reporter proposed: According to the company's management regulations, the reporter asked for an interview, but did not know who was responsible for the interview, should the security guard go in and ask? Bing Xinwu replied: "It is reasonable to say that the security guards should say a word, people who do not know, we go out to see, and we also know who is coming." It is recently started, because some small merchants always come to make trouble, and they need to make an appointment before entering the door. ”

Zhang Gongchang went to interview about the lease dispute between the merchant and Victoria Moore City, and the two security guards of the Victoria Group, after checking the "Press Card" twice, neither allowed to enter, nor did they notify the visit, nor did they provide the telephone number of the person in charge. In this regard, what is the attitude of the main person in charge of the Victoria Group?

On the afternoon of the same day, Ao Caixia, deputy general manager of Maoye Commercial Inner Mongolia Region, Xue Feng, legal manager, and Mr. Xie, the security guard concerned, were interviewed by the reporter of the North China News. Ao Caixia said: "In the morning, I also have a very high posture, I am uncomfortable watching Zhang reporter (I apologize to him), apologizing does not mean who is wrong, it is a gesture, I want to let him relax his emotions." Ao Caixia believes that it was Zhang Gongchang's reporter who disobeyed the company's management regulations and refused to register that led to the inability to enter. Mr. Xie, a security guard, said: "Reporter Zhang only said that he wanted to go to the office, but did not say which office to go to, and did not say who to look for, so I did not let him in." ”

The video taken by Zhang Gongchang at that time showed that he repeatedly stressed that he should find the headquarters office and the relevant person in charge, but the security guard was not allowed to enter. Zhang Gongchang said: "In the whole process, the security guard never mentioned to me the matter that needed to be registered, no matter how I explained it, it was not allowed to enter, and there was no so-called registration problem at all. The reason why I wanted to find the headquarters office and the relevant person in charge was that Wang Li, the head of VictoriaMore City, asked me to look for it. Whether I have the circumstances of disobedience to management regulations and refusal to register, I can completely retrieve the surveillance video of the office area of the unit to support it. Moreover, Ao Caixia not only apologized at that time, but also clearly said that there was an obvious problem with the behavior of the security guard, and I don't know why she later repented. ”

At about 16:30 on the same day, when Zhang Gongchang left the hospital, the stump of his left arm was still painful. Shortly after coming out of the hospital, Bing Xinwu sent a WeChat message to Zhang Gongchang and said, "If you feel uncomfortable, contact me at any time." ”