Core tips
A man, a pair of legs, shuttled between buildings
A mouth, a pair of eyes, recording social conditions and public opinion
It's a microcosm of her work
She is a deputy to the Wuli Community People's Congress
Community grid member Luo Dachun
At the age of 46, her daughter died of illness and became a lost family in the community. In 2012, when the community was divided into grids, she was elected as a grid member, and then in the election of building chiefs, she was elected as a building chief, which was a challenge and an opportunity for her.
The collection of information, the collection of social conditions and public opinion, the publicity of policies, the resolution of contradictions, and the convenient service are all the contents of her work, in her words, she is the "personal housekeeper" of community residents.
no.1
A "silly energy" knocked on the "heart door" of the residents
Get off the grid, walk through the doors, get into the home... It's her foundational work. At first, some people said that she was "stupid", and even foolishly used the noon and evening breaks to go from house to house to collect information and understand the needs of residents.
"At first, I found that the efficiency of door-to-door access during working hours is really not high, and many office workers are not at home. In order to ensure the efficiency of information collection, I feel that it is worth sacrificing my own time, and practice has proved that my stupid method is also the most efficient. Luo Dachun said that as the work progressed, another difficult problem also plagued her.
When they go door-to-door, many residents are reluctant to open their doors, talk more, and provide basic information.
What if there is a crisis of trust?
"I still believe in human nature and sincerity, and I can exchange my sincerity for true feelings." In the days that followed, whether it was the hot sun or the torrential rain, whether it was blackface or closed doors, she always smiled and greeted.
In her view, to solve the demands of the masses, gradually, the residents will feel that she can be trusted, can be relied on, and over time her efforts will be rewarded.
And the stupidity of her work also allowed her to open the door of the residents' families and the door of the soul.
no.2
A "poor mouth" that discovers the demands of residents
Some people say that Luo Dachun loves to be nosy, and when there is nothing to do, he loves to go to the residents to understand their demands. It is also her "enthusiasm" that allows her to understand the hearts of the residents at the first time and solve the difficulties of the residents.
Once, when Luo Dachun was cleaning up the debris between building 4, he found that the motorcycles parked in front of the building blocked the way of the trucks cleaning up the debris. Luo Dachun said: "It is precisely because of the deep friendship with the residents of the building on weekdays that they provide the latest situation in a timely manner, so that we can dispose of the messy debris in the fastest time." ”
More than half a year of grid work has given her her own understanding of grid work - "The 'enthusiasm' of grid members should be out of duty, out of a kind of care, care and care for the residents and the masses." ”
Therefore, she always asks herself to insist on doing every little thing well, to do her best to fulfill the demands of every resident, whether it is inside or outside, as long as the residents find her, she will never prevaricate.
In April this year, Mr. Xu, a resident of the grid, reported that the restaurant downstairs was polluted by fumes. Luo Dachun immediately went to the door to check and verify, and found that the restaurant owner installed an exhaust fan in the wall by himself, and the oil smoke drifted down the exhaust fan to the upper floor, affecting the lives of the surrounding residents. Subsequently, she reported to the law enforcement team, and the next day issued a deadline rectification notice, and within a week the restaurant owner had rectified and installed the fume purification device.
The successful resolution of this incident allowed her to get the recognition and praise of the residents of the building, and also heard many warm words: "Luo Dachun, a grid member, is not only close to his body, but also intimate, and is really a person we trust."
She said, "I hope to continue to shine in the position of grid clerk and be a personal housekeeper for the residents." ”