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Let the elderly cross the "digital divide"

author:Discover the most authentic

The definition of the digital divide for the elderly, the ideological concept and instability of the digital divide for the elderly. Increase the support of online technology and media for the elderly to enjoy intelligent technology; increase the support of offline society and families for the elderly to learn intelligent technology. Gradually cultivate the interest and hobby of the elderly in using smart phones to access the Internet, and continuously enhance the viscosity of intelligent methods such as the use of smart phones to scan codes for payment, online travel, showing health codes, itinerary codes, and mobile phone registration in daily life.

In today's rapid development of new technologies and new applications of the mobile Internet, new technologies and new applications of the mobile Internet have been continuously spreading and extending between different groups and regions, and there is a big gap and inequality in the access to information between the elderly and young people. The famous American sociologist and futurist Arwin. Toffler refers to this inequality as the "digital divide," the "information and electronic technology divide." The OECD report Understanding the Digital Divide also states that the "digital divide" refers to the gap between individuals, families, businesses, and regions at different levels of socio-economic development, between access to information technology and the use of the Internet for activities", allowing older persons to cross the digital divide as soon as possible.

First, the elderly should solve the instability of their own thinking in a timely manner

According to the survey, in the elderly group, there are different degrees of ideological instability, that is, fear of fluctuations, to sum up, there are mainly these aspects: First, the decline of physical function. The elderly think that they are older and have less physical functions than when they were younger. After entering the sixties, some people feel that their memory is decreasing, their field of view is narrowing, their hearing is weakened, especially in their seventies and eighties, they feel that their sensitivity is decreasing, their fingers and joints are not flexible, it is difficult to operate smart phones, coupled with old dizziness, it is too slow to learn new technologies and new programs, even too difficult, not easy to succeed, leading to the idea of giving up. Second, the level of education is low. In rural areas outside the city, including counties (cities) in remote mountainous areas, remote Shishan districts, and deep mountainous areas, the elderly over 60 years old generally have a low level of education, and a considerable number of elderly people do not know culture, and the problem of reading and writing has become the problem of the digital divide for the elderly. Third, young children do not support it. Nowadays, online fraud and electronic communication fraud are prevalent. Since January 2021, the Public Security Bureau of Pu'an County, Guizhou Province, has received 239 clues of telecommunications network fraud cases, and the amount defrauded has reached 13.1852 million yuan, of which the proportion of the elderly is high. In order not to be deceived by the elderly, young people intentionally or unintentionally restrict their parents from playing with smartphones. Due to the limitations and support of family members, the elderly eventually gave up delving into new technologies of mobile Internet. Fourth, the adjustment function is limited. Because the elderly are not familiar with ict, or even half-aware, they are prone to a sense of fear when using it, thus being in a passive state and reducing the time spent using smart phones. In addition, the elderly hardly use or will not use basic functions such as e-mail and online shopping, and are unwilling to participate in public services online, and some even do not buy smartphones, resulting in a decrease in the level of trust and support for the mobile Internet among the elderly, thus widening the digital divide.

It is necessary to solve these ideological instabilities in the elderly themselves. The elderly must emancipate their minds from the bottom of their hearts, liberate themselves from the rigid ideological concept of worrying about their children and grandchildren, regardless of the quality of their lives, establish their own vision of a happy and beautiful life, establish the confidence and determination to study hard and seriously study intelligent technology, actively keep up with the pace of development in today's information age, and enhance their sense of life to enjoy the rapid development of digitalization and bring wisdom to old-age services, so as to achieve longevity. The digital divide for the elderly is constantly narrowing.

Second, continue to increase the support of online technology and media for the elderly to enjoy smart technology

On November 15, 2020, the General Office of the State Council issued the "Implementation Plan on Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology", which further promotes the solution of the difficulties encountered by the elderly in the use of intelligent technology, adheres to the parallel of traditional service methods and intelligent service innovation, and provides more comprehensive, more intimate and more direct convenience services for the elderly, requiring continuous optimization of traditional service methods, so as to achieve stability and long-term development, strengthen technological innovation, and provide more intelligent products and services suitable for aging. Let the elderly be able to use, can use, dare to use, want to use intelligent products, and truly meet the basic needs of the majority of the elderly. It is necessary to take positive and specific countermeasures around the high-frequency matters of daily life such as travel, medical treatment, consumption, cultural and sports entertainment activities, and work for the elderly, establish and improve a long-term mechanism for the elderly to apply intelligent technology, and effectively solve the difficulties and obstacles encountered by the elderly in applying intelligent technology.

On June 12, 2021, in order to implement the spirit of Guo Ban Fa (2020) No. 45 document and effectively solve the difficulties encountered by the elderly in the use of intelligent technology, Guizhou Province formulated and issued the Action Plan on Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology (2021-2022), which clearly stated that it is necessary to do a good job in providing service guarantees for the elderly in the emergency response state, and facilitate the daily transportation, daily delivery, daily consumption, cultural and sports entertainment activities, office services, The use of intelligent products and services and other seven aspects of 23 key tasks. In order to grasp the implementation of the action plan, the provincial leading units, relevant departments and cities (states) have been responsible for the division of labor according to their duties. Nevertheless, as of June 2021, the China Internet Network Information Center released the 48th statistical report showing that among China's 1.011 billion netizens, netizens aged 60 and over accounted for only 12.2%, reaching 123 million, accounting for 47% of the 264 million elderly population aged 60 and above in the country, which means that there are still 141 million elderly people who have not "touched the net". In contrast, there are more elderly people in Guizhou who do not "touch the net".

In view of the difficulties of the elderly crossing the digital divide, first, Internet-related institutions and related enterprises should increase the research and development and manufacture of intelligent products and services suitable for aging. Second, the relevant departments should make clear and specific provisions on the transformation specifications, evaluation standards, logo awards, etc. of websites and mobile apps, so that smart products and services such as mobile terminals can be compared with the benchmark table, so that the mainstream mobile phones in the market can gradually realize the "elder mode" function. The third is to continuously provide the elderly with a number of high-quality smart health care products and services through large icons, large fonts, large volumes, one-click calls, etc., and actively help the elderly to easily obtain various types of information. The fourth is to take more effective incentive measures to let the elderly actively participate in the air classroom study held by Guizhou Air University for the Elderly, listen to the profound interpretation of artificial intelligence assistants carried to the common equipment of the elderly, and learn that the elderly enjoy the convenience brought by the development of science and technology. At the same time, guide the elderly to listen to and watch their familiar TV media to play edutainment learning content, so as to enhance the support of technology and media.

Third, continue to increase the support of offline society and families for the elderly to learn intelligent technology

While the elderly are self-taught, families, communities (villages) and social organizations should give timely help. The government should actively mobilize the elderly to integrate into the community (village), organize multiple social forces to provide Internet facilities and guidance for the elderly, and continuously promote public institutions such as public libraries, museums, cultural centers, memorial halls and theaters as information activities for the elderly, and continuously play a role in disseminating culture and improving information fairness.

Communities (villages) should actively carry out smart phone training, increase the publicity of anti-network fraud and electronic communication fraud knowledge, and help the elderly master anti-fraud knowledge and skills. The University for the Elderly opens a smart device study class, which should design a care version for the elderly, a simple operation procedure for one-click entry and a convenient reading interface.

The association of the elderly should do a good job in the work of hugging the elderly for the elderly, gather and distribute the elderly into several mutual aid groups, open mutual help and mutual assistance classes, build a communication and exchange platform, and continuously promote mutual help and solidarity and friendship among the elderly

The sunset beauty of "learning from the old, having fun with ambition, and doing something for the old".

Young people in the family, in the family, should actively create a cultural "feeding" environment for the elderly to "promote happiness with filial piety", do their best to help the elderly enter the "smart circle", provide technical support and material help for the elderly in the use of intelligent technology, continuously increase the interest of the elderly in learning intelligent technology, gradually cultivate the elderly's hobby of using smart phones to access the Internet, and enhance the use of smart phones in daily life to scan code payment, online travel, show health code, itinerary code, The viscosity of smart methods such as mobile phone registration and takeaway ordering has gradually narrowed the digital divide for the elderly, or even become zero.