Shenzhen Airport fully supports domestic passengers to transfer across airlines

China Civil Aviation Network correspondent Wang Zhongxue and Zhang Zitong reported: It is understood that at present, Shenzhen Airport has fully supported the cross-airline transfer service for domestic passengers, and transit passengers can enjoy the service of "one ticket to the end, baggage direct check-in" to achieve convenient transfer.

It is understood that since the beginning of this year, Shenzhen Airport, together with Changsha, Kunming, Zhengzhou, Lanzhou and other airports, has formed an "inter-provincial transit airport alliance", opened up the transfer guarantee link between airports and airlines, launched the "inter-provincial cross-division baggage direct check-in service" in the industry, and took the lead in carrying out domestic cross-airline transfer baggage direct check-in service guarantee with Kunming Airport and Lanzhou Airport. Passengers from 29 airlines, including Air China, China Southern Airlines, Shenzhen Airlines and Hainan Airlines, can realize a smooth journey of check-in, security check, baggage direct check-in and worry-free transfer when transiting between Shenzhen Airport, Kunming Airport and Lanzhou Airport.

It is understood that when passengers purchase two non-connect tickets from different airlines, passengers usually need to collect their own baggage at the transit airport, and then go through the check-in and baggage check-in procedures for the transit flight, and the transfer efficiency and experience are greatly affected. Shenzhen Airport innovates the service guarantee model, through system upgrades and business cooperation, to achieve even if passengers purchase two non-connect flight tickets of different airlines, they can handle the "one ticket to the end, baggage direct check-in" service for passengers, to achieve convenient transfer.

According to the relevant person in charge of Shenzhen Airport, Shenzhen Airport already has the ability and conditions to fully support domestic passengers to transfer across airlines. In terms of through-flight flights, airlines can sell all cross-division through or transit products originating or transiting through Shenzhen without restriction; in terms of non-through flight protection, as long as the other station airport can have the corresponding transit protection conditions, Shenzhen Airport can provide "one ticket to the end, baggage direct check-in" service for transit passengers originating from Shenzhen, and provide fast transfer and baggage hands-free services in the isolation area for transit passengers through Shenzhen.

In recent years, Shenzhen Airport has continued to optimize the transit service guarantee process in accordance with the "Guidelines for the Implementation of Transit Facilitation for Civil Aviation Passengers" and comprehensively improved the transit service guarantee capability. At present, Shenzhen Airport has realized the "paperless" travel of the whole process of transit passengers, passengers can directly handle the transfer and boarding procedures with their ID cards; transit passengers can instantly obtain dynamic information such as flight boarding and boarding gate change through the Shenzhen Airport Mini Program; transit passengers can arrive from China to the domestic departure hall through the "scissors mouth" of the corridor bridge, shortening the walking time by about 10-15 minutes. In addition, Shenzhen Airport provides a variety of services such as transit rest areas and free luggage storage for transit passengers in the terminal building to further meet the diverse needs of transit passengers.