
"2020 Provincial Party Member Pioneer Post", "2020 Provincial Postal Financial Transformation Pilot Development Award (First Place)", "2019 Provincial Financial Development Advanced Individual"... This is the honor achieved by Zhang Li, the manager of the party member branch bureau, who led the branch of the central department in the past two years. Behind the heavy medals, the condensation is the sweat and watering achievements of this collective whose average age is less than 28 years old.
Zhang Li is an 8-year-old party member. In 2020, he began to serve as the branch manager of the business hall of Huimin Center. The branch office is located in the most prosperous area of Huimin County, and at that time it was being "chased and blocked" by more than 10 surrounding financial institutions, which can be described as extremely stressful. At the first branch meeting, looking at the anxious and expectant eyes of the employees, Zhang Li made a military order, determined to make the central branch stand out. The military order was established, and many employees were skeptical about whether this humble little Nell could lead the Central Office Branch to break through the siege.
"We are willing to deposit money at the central office branch, and it is Zhang Li's sincerity that has touched me." Customer said.
It is easy to create a new situation in postal savings. When you first arrive, the surrounding area is not familiar, the customer does not know, what to do? "Stupid people have stupid methods", she took out a notebook she had been using when she worked in Lizhuang before, and as long as she had time every day, she led the wealth manager to go door to door to "sit down", pull homely routines and listen to opinions. After coming and going, "Xiao Zhang, who does not laugh or speak", has gradually become the "family member" of the masses of the people. What is busy, customers are willing to find Xiao Zhang to help, there is something, the masses want to find Xiao Zhang to chat.
In 2020, the branch of the central department ranked first in the comprehensive score ranking of the province's financial transformation assessment. As of press time, in 2021, the total financial volume of the central department branch bureau temporarily ranked fourth in the province.
"Follow Director Zhang Li to do the work, no matter how bitter and tired, I feel sweet." Employee said.
Someone asked Zhang Li, what is the magic weapon for an advanced branch to bring out an advanced branch? Her answer was very short, and it was the four-character sutra of "strict management and love". At work, everyone helps each other, and whoever achieves results cheers together. In life, we take care of each other, and whoever encounters difficulties, we all think of ways together. Truly achieve the same joy and happiness, one heart and one mind.
According to the laws of county life, Zhang Li strictly requires employees to do four things: one when busy and idle, one like acquaintances, one sample of deposits and withdrawals, and one sample of visiting branches. Carry out the "If I am a big customer" discussion activity in the branch, and post slogans in the branch office: "Postal savings are still young, please criticize the deficiencies", "The service is not good to tell us, the service is good to tell others", etc., from the appearance, language, posture, attitude and other aspects of the standard service. Over time, everyone's faces in front of customers have become more and more beautiful, and they have spoken more and more enthusiastically, and the central branch has become the highest popularity index of services in Huimin County.
"Zhang Li dares to fight and fight bravely, and we admire it." Colleague said.
Achieve yourself with perseverance. Since entering the postal service, no matter what position she is in, Zhang Li has never forgotten to strengthen her own learning, improve her knowledge level and management ability. Financial positions, themselves, the requirements are very strict, coupled with scientific and technological innovation, the development of the times, financial derivative service products emerge in an endless stream, financial risk prevention and control is particularly important. Starting from herself, Zhang Li took the lead in establishing the concept of "compliant finance and law-abiding operation", constantly standardized various business operations, prevented business risks, and achieved employees 'everyone is compliant, always compliant, everything is compliant, and everywhere is compliant.' In the development of the branch bureau, she adheres to the market-oriented, customer-oriented, grasps the market situation, adapts to market demand, innovates work ideas, conscientiously practices the service purpose of "people's post for the people", and better undertakes the local economic function of postal service, which has been unanimously praised by the local people.
(Guo Zhigang, Niu Yanfeng)