Sunshine Property & Casualty Henan Branch not only achieves the ultimate in daily services, but also in value-added services, which makes the industry admire.
Sunshine "three three" care service: When the surveyor arrives at the scene to handle the case, customers can enjoy the "three three" care service with sunshine characteristics. The content of the service is: three supplies (a bottle of sunshine water, a car friend magazine and claim information bag, a sun umbrella / a sunshine cotton coat / a sunshine hand warmer), three greetings (handshake greetings when meeting, processing process notification, sincere thanks after the end), three actions (one help: help rescue, one push: target push, one help: assist in evacuation). The specific content of "Trinity" materials shall be subject to local institutions.
Road rescue services: 1. During the insurance period, when the insured motor vehicle fails in the process of use and loses the ability to drive, the insurer or its trustee provides the following roadside assistance services to the insured at the request of the insured. 2. Hold a valid insurance policy for one year (inclusive) or more of Sunshine Property & Casualty Commercial Automobile Insurance. The specific service targets shall be subject to the provisions of the insurance policy. 3. The service area is limited to Chinese mainland, excluding Hong Kong, Macau, Taiwan, and special areas that cannot be reached by rescuers (such as remote mountainous areas, areas where vehicles cannot reach with poor regional environments, etc.).
At the same time, in terms of vehicle safety testing services, during the insurance period, in order to ensure the safe operation of the vehicle, the insurer or its trustee provides vehicle safety testing services for the insured motor vehicle according to the request of the insured, and the vehicle safety testing items include: engine testing (oil, air filter, fuel, cooling, etc.); transmission detection; steering system testing (including wheel positioning test, tire dynamic balance testing); chassis testing; tire testing, etc.
Driving service: Hold a valid insurance policy for one year (inclusive) or more of Sunshine Property & Casualty Commercial Automobile Insurance. During the insurance period, the insurer or its trustee shall, at the request of the insured, provide short-distance driving services within 30 kilometers of one-way when the insured or his permitted driver is unable to drive due to alcohol consumption, medication or other reasons, or there are major hidden dangers of safe driving.
Editor: Special issue of Henan Daily
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