By 2021, Changsha has become a city that has attracted much attention in China's new consumption field, and behind the vigorous development of new consumer industries, the control of the level of business environment by urban operators determines the level of economic and industrial development of urbanization to some extent.
In the midst of the wave of social commercialization, Tianxin District of Changsha City, as the core plate of Changsha's business, has achieved good results in optimizing the business environment.
Since 2021, the Administrative Examination and Approval Service Bureau of Changsha Tianxin District has taken the optimization of the business environment as the main line, the reform of "decentralization of management services" as the starting point, and the goal of improving the sense of convenience and benefit of enterprises, deeply promoting the "one thing at a time", promoting the standardization, standardization and facilitation of government services, taking the lead in promoting the "cross-domain communication" of government services in Changzhutan, and improving the service efficiency of the 12345 government affairs hotline.
"The most intimate service enterprises, the most optimized business environment" and "intimate service warms the hearts of enterprises, and the business environment creates first-class" These pennants that are sincerely praised in the enterprise service center of Tianxin District are not from others, but from 4 enterprises in the jurisdiction, such as Xintiandi Internet of Things and Runzhi Education Technology.
"The door is easy to enter, the face is good, and things are easy to do." These 9 words, which are still the bottleneck of office services nationwide, have been truly implemented in the Tianxin District Enterprise Service Center.
According to Zeng Cheng, director of the Tianxin District Enterprise Service Center, "there are many windows for service enterprises, but there are special sub-section-level institutions at the district and county levels as service centers, and the whole country is also this one." In the reform of the decentralization service, the district government broke through the difficulties such as staffing settings, which contributed to this matter. There is no welcome here, and the problem of enterprises is solved in full accordance with laws and regulations. The improvement of the business environment is the basis for promoting investment liberalization, and the business environment is productivity. ”
In the "Tianxin District Political and Legal Organs Rule of Law Business Environment Supervisor System" issued this year, Tianxin District has established a joint government-court linkage mechanism for the protection of the rights and interests of enterprises and a joint meeting system to prevent and resolve the stability risks of illegal business activities involving the masses. Punish crimes of infringing on the property rights of private enterprises in accordance with law. Up to now, 3 cases of infringement of enterprise intellectual property rights have been filed, 3 cases have been solved, 24 people have taken criminal compulsory measures in accordance with the law, 9 people have been transferred for prosecution, and a total of 1,857,137 yuan of funds involved in the case have been seized.
These actions make the enterprises in the jurisdiction see in the eyes, warm in the heart, and make practical actions for business development, and the distance between the Tianxin District and the enterprises is increasing day by day.
As the Tianxin District, which has the largest historical and cultural resources in Changsha, it has inherited the civilization inheritance of Changsha City for thousands of years in its enterprise service work, practiced the philosophy of integrating knowledge and action, always grasped the optimization of the business environment as a "first-hand" project, and adhered to the high starting point planning and high standard advancement.
From January to July 2021, the Tianxin District Administrative Examination and Approval Service Bureau signed and distributed 37,729 work orders to the Changsha Municipal Affairs Hotline Center, received and processed 32,731 work orders, handled 31,947 work orders, 31,331 return work orders from the Municipal Affairs Hotline Center, and replied to the mailbox of the district chief, and the on-time signing rate and on-time completion rate of work orders were 100%, with an average satisfaction rate of 98.6%.
Released the list of the district's preferential enterprise policy service commissioners and responsible persons for the nearest office; continued to open a comprehensive window for policy redemption; and fully promoted the implementation of the city's "26 articles of stable economy" policy, with a total of 15.64 million yuan in rent reductions and reductions since 2020, 332 million yuan in tax relief, and 110.98 million yuan in rewards and supplementary funds at all levels.
Behind these specific figures, it is not only the dedication of the staff of the government departments in Tianxin District to improve the business environment, but also the efforts to sort out and improve policies, rigidly honor policies, and promote credit construction, which has truly built an insurmountable moat for the actual interests of enterprises.
Whether it is to open a special window for the "cross-domain communication office" of Changzhutan integrated government affairs (Tianxin) to establish a tripartite government service cooperation mechanism; or to set up a volunteer team of chief service commissioners to provide enterprises and the masses (especially the elderly, weak, sick, disabled and pregnant and other special masses and vulnerable people) with full-process, indiscriminate and precise pro bono assistance services, or to set up a mediation room for contradictions and disputes involving enterprises, dispatch lawyers and people's mediators, and quickly try simple and difficult cases in civil cases involving enterprises and entrepreneurs. Effectively protect the legitimate rights and interests of enterprises and entrepreneurs. This series of highlight work is the determination of Tianxin District to optimize the business environment and the original intention of serving the people.
Xiaoxiang Morning Post reporter Li Tang correspondent Liu Haidi Yi Bin