Caoyang Xincun Street, Putuo District: Accurate visit to color separation management, science and technology empowerment to solve problems

(Shanghai grassroots party building network) Caoyang Xincun Street in Putuo District combined with the improvement and application of the "one network unified management" Zhilian Putuo 3.0 big data management platform, focusing on key work such as epidemic prevention and control and vaccination, with the goal of improving and strengthening mass service work, solidly carrying out the "four hundred" visit activities with the main content of "entering a hundred doors, knowing hundreds of family feelings, solving hundreds of family worries, and warming the hearts of hundreds of families", constantly improving the actual population information, timely grasping social conditions and public opinions, and effectively solving the actual difficulties of residents.

Accurate color separation management, good service "compass"

Caoyang Xincun Street strives to build a seven-color management model, using seven colors to correspond to seven major categories of people, of which red corresponds to the elderly group, orange corresponds to the concern group, yellow corresponds to the difficult group, green corresponds to the resource group, blue corresponds to the assured group, cyan corresponds to the youth group, and purple corresponds to the separation group. On this basis, a color separation management roster was formed, and the residents in the jurisdiction were labeled to people and colored to households, and a characteristic way of contacting and serving the masses was constructed. After continuous optimization of the street, the seven-color management mode now has 108 labels, including 59 first-level labels, 47 second-level labels, and 2 third-level labels. In Caoyang Xincun Subdistrict, the color management roster is a "magic weapon" for community workers to carry out the "four hundred" visits, and different management methods are adopted against different groups of people.

"He's been walking around the house all the time, and I haven't seen him lately!" In October 2020, when Qiu Xiaowei, a cadre of the Huaxi Garden Neighborhood Committee, was visiting the homes of residents of Building 124 in Caoyang Fourth Village on a regular basis, he immediately decided to visit the elderly Yang Zhengchao who lived in Building 124 through his neighbors. It turned out that Yang Lao's recent hypertension often fluctuated, often felt dizzy and weak, and his children were not around. After communication, Qiu Xiaowei contacted Yang Lao's son and asked him to take the old man to the hospital for examination and treatment. A few days later, Qiu Xiaowei visited the door again to understand the follow-up treatment of Elder Yang, and this time, he learned that Elder Yang had always had a knot in his heart... Born on August 1, 1935, Yang Zhengchao joined the army at the age of 16 and participated in the War to Resist US Aggression and Aid Korea. After the reform of the military structure in the 1980s, he retired from the enterprise, so Yang Lao was worried about whether he could successfully receive the commemorative medal of "the 70th anniversary of the Chinese Volunteer Army to Resist US Aggression and Aid Korea" and fight abroad. After calming the old comrade's emotions, Qiu Xiaowei immediately promised him that he would definitely implement this matter for him! With the help of the street double support office, it did not take long for the neighborhood committee to receive good news - the old man Yang Zhengchao successfully got this commemorative medal of great significance to him! With a joyful mood, he deliberately put on a set of straight Zhongshan clothes, put on a commemorative medal, and came to the neighborhood committee to express his gratitude.

Continuous technology empowerment, equipped with a smart "toolbox"

Caoyang Xincun Street accelerated the improvement of the "Four Hundred" visit mobile phone application, each community worker and their own responsibilities are bound in blocks, by clicking on the house number, voice entry, adding labels and other simple and convenient operations on the mobile phone, you can complete the visit record. Actively link the "one network unified management" platform, after the social worker visits the mobile phone terminal and the "one network unified management" connection, it can achieve the visualization of population information labeling, effectively improve the efficiency of the visit, and the visit records of social workers during the visit can also be synchronized on the street "one network unified management" platform to view, and realize the information supplement of both sides. In the "walk four hundred" record and other basic functions, but also added a new ladder feasibility map, social workers click on their own block of the building can view the feasibility of the ladder, so that social workers in the visit to residents to promote the ladder work to the residents, the initial answer to the residents ladder problems.

Li Song, secretary of the general party branch of the Jinyangyuan residential area, is the newly appointed secretary after the change of the "two committees" this year, and is also the chief of the No. 187-195 Caoyang Five Villages in Furong Garden. The Furong Garden community has never installed an elevator, and the elderly in the community are full of expectations for the ladder, and have many concerns about the new secretary's high hopes. Li Song acted vigorously and immediately opened the first step of "grinding people" - consultation. The neighborhood committee has set up a "jia ti work guidance station", and residents have also spontaneously formed a "jia ti working group". The members of the group and the cadres of the neighborhood committee went to the door to do the work and discussed the details of the ladder. Finally, after many efforts, the first elevator installation project in Furong Garden was successfully started.

"Many of our buildings are middle-aged and elderly people with bad legs and feet, and installing elevators has brought us great convenience." To be honest, it was a pleasure and a lot of excitement. Seeing the elevator that was about to be completed, Uncle Zhang, a resident of Building 187, was excited. Li Song said: "Building 187 is the first building group in Jinyang Park to successfully add ladders, and we hope that through our efforts, we can explore the road and accumulate experience for the installation of elevators!" ”

In the next stage, Caoyang Xincun Street will further spend energy on consolidating the foundation, work increasing energy, and make real moves in assessment, narrow the distance between community cadres and residents, and provide guarantees for better serving the masses in the future.

【Source: Organization Department of Putuo District Committee】

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