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Ma Shengli investigated and guided the operation of the new government service center, what did he say?

On the afternoon of October 14, Ma Shengli, member of the Standing Committee of the Municipal Party Committee and secretary of the District Party Committee, went to the new site of the District Government Affairs Service Center to investigate the construction and operation of the new government service hall, and held a symposium to guide the relevant work. He stressed that it is necessary to combine the study and education of party history with the work of government services, through the high-quality government services to promote the deepening of the practice of "I do practical things for the masses", effectively improve the efficiency of government services, strive to build an online and offline integrated government service system, and create a high-quality government service brand in Guichi. Deputy District Governor Wang Yuping and heads of relevant departments investigated together.

Ma Shengli investigated and guided the operation of the new government service center, what did he say?

During the investigation, Ma Shengli and his party inspected the capital construction of the government service center on the spot, learned in detail about the hall facilities, staffing, window settings, acceptance of office documents, standardized management system, etc., talked cordially with the window staff, inquired in detail about the handling of the business of each window, service matters and business processes, etc., and listened to the report of the district government service center on the current work and the next step of the work plan at the subsequent symposium.

Ma Shengli investigated and guided the operation of the new government service center, what did he say?

Ma Shengli pointed out

The government service center is a window to display the image of Guichi, is an important platform for direct contact with the masses, to further improve the political position, adhere to the people-centered thinking, and constantly improve the construction of the new government service hall, continue to optimize various procedures, effectively improve the efficiency of work, to ensure that government services are efficient and convenient.

Ma Shengli stressed

It is necessary to start from infrastructure, service models, team building, working mechanisms, etc., promote software and hardware synchronously, and comprehensively improve government service capabilities and management levels. The staff of each window should enhance their sense of responsibility and mission, closely follow the reality of the work, keep close to the hearts of the people, start from the details, continue to improve the style and service attitude, optimize the quality of window services, and establish a good image of the office window. It is necessary to standardize the dress of window staff, enhance the spirit of the cadre team, strengthen ideological education and personnel training, continue to improve the personnel assessment and evaluation mechanism, and ensure that the window service is of high level, high quality and high efficiency. It is necessary to focus on the blockages, difficulties and pain points of handling, further deepen the reform of "decentralization and management of services", promote the construction of an integrated platform for "Internet + government services", create an intelligent and digital government service hall, continuously improve the online government service capabilities and the quality and efficiency of doing things for the people, and actively empower the construction of the eastern industrial new city. It is necessary to benchmark first-class benchmarks, provide comprehensive and standardized, open, fair, convenient and efficient government services for the masses and enterprises, and strive to create the best government service environment in the province.

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