The national subsidy is very fragrant, and it is a little difficult to sign? Unpacking, activating, taking photos, auditing... Buy a national subsidy mobile phone online, and someone "penalty station" for 1 hour when signing|"National subsidy" heat

"The national subsidy mobile phone is really fragrant, and it is really difficult to sign." Since the new round of national subsidies will include mobile phones, tablets, and smart watches (bracelets) into subsidies, national subsidies mobile phones have become a popular single product, and more than 20 million people have applied.

The arrival of the national subsidy mobile phone needs to be unpacked and activated on the spot, and it takes more than ten minutes to get it, and some people have waited for half an hour, or even 1 hour, and some people simply fail to pass the review, and the new mobile phone is taken away by the courier brother. If the operation is not proficient or the photos are not standardized, there are often cases where the review is not passed, and even the Apple smart watch cannot be activated without an iPhone, and it cannot be signed.

Offline stores require more, and they also need to make a phone call, because they are professional mobile phone buyers with training in place, the system is more stable, and the efficiency is higher, and the audit can be completed in ten minutes.

The national subsidy mobile phone needs to be activated on the spot, and the signature = "penalty station"?

"It's too difficult to sign for the national subsidy, right?"

In view of the subsidy discount, citizen Xiao Cai bought a national subsidy mobile phone online for herself and her parents a total of two times, on the one hand, she was surprised by the subsidy of thousands of yuan, and on the other hand, "it is a little difficult to sign for the mobile phone" also left a deep impression on her.

"The first time I bought my mobile phone, I spent half an hour with the courier in the cold wind when I signed for it, and I first tinkered with it in the corridor for a long time, and at first I thought it was a bad network, and I went outside for a long time. Always stuck at the last step, the courier keeps showing a timeout after uploading the photo. After trying for a long time, Xiao Cai and the courier found out that the reason why they didn't pass was that the four corners of the mobile phone and the four corners of the box were not fully photographed.

"They all went in and passed immediately. Therefore, when accepting and uploading pictures, don't let the phone and the phone box overlap in any way, and be sure that all four corners are exposed. ”

Two days later, Xiao Cai helped his parents buy a national supplement mobile phone, and when the second mobile phone was signed in person, the courier found that the system could not be logged in, so he took the mobile phone away first, and waited until the system was restored in the afternoon, and then re-delivered and signed. "Whether you can sign for it quickly or not, it's really a bit of luck."

Citizen Xiao Xiao's experience looks even more outrageous, "I squatted next to the flower garden in the community with the courier brother and tinkered for an hour."

The courier is not very familiar with the operation, and the signer is not familiar with it, and the whole signing process is full of conditions, and it can even be called "wonderful".

"I don't think anyone has a more bizarre experience than mine! First I just activated, after setting the password, the courier took a photo, after the screen was locked, he needed to take another photo, let me open it, I found that I forgot the password and couldn't open it, it took a long time to reset it, and then it was when he submitted the photo there, the system was stuck, and I waited while trying, and it took about 20 minutes to finally submit it successfully. ”

After an hour of signing, Xiao Xiao finally completed the signing of the national subsidy mobile phone.

In fact, there are not a few citizens who have similar experiences with Xiao Cai and Xiao Xiao, and on various platforms, "difficulty in signing for national subsidy mobile phones" has also become a hot topic.

"It can take an hour to get it, and it's already relatively good to sign for it, my new mobile phone was activated in person, and the courier brother took it directly to me." Xiao Li told reporters that due to the delay in activation, considering that there are still a large number of delivery tasks in the future, the courier who delivered his mobile phone negotiated with him to delay the receipt first, and then activate the signature after the system is stable or the problem is investigated. "The phone that I had been waiting for for 3 days was taken away again."

There is a lot of signing process: dismantling it in person, uploading pictures, and waiting for review

Why is it a bit difficult to sign for the national subsidy mobile phone? What's the difficulty? What is the difference between the sign-off process for an African mobile phone?

"In the past, the mobile phone was delivered to the user, and the order was completed after signing, but now it is necessary to unpack it in person, upload the information, and pass the review before the signature can be completed and an order can be completed." Mr. Lu, the courier, told reporters.

The reporter saw that in the subsidy policy for household appliances, furniture and home decoration consumer goods issued by the Shanghai Municipal Commission of Commerce, it was emphasized that "this event is for individual consumers." The invoice is issued on the individual, and the invoice amount includes the subsidy amount. ”

In order to allow state subsidies to really benefit individuals, this round of state subsidy control has also been upgraded.

"In principle, you need to sign in person,Disassemble and activate the mobile phone in person,"The reporter called Jingdong Express personnel and learned that the courier signed for the operation,To upload at least 6 pictures,Mobile phone packaging photos、SN code on the box、Electronic SN code and IMEI code on the mobile phone screen、IMEI code and SN code for dial-up query,One less is not good,And it is required to take pictures of the full screen of the mobile phone。 After all photos are taken, they must be uploaded to the system, and only after the system has approved them can they enter the next step.

"How to activate it also depends on the specific mobile phone model, some mobile phones can be directly disassembled from the back of the barcode to see the SN code, IMEI code and other information, so directly unpack, take photos and upload it, some models need to be turned on, from the mobile phone settings to see these two codes, so you need to boot up the activation operation."

Mr. Lu, a Jingdong courier, told reporters that if the operation is smooth, it can be done in 10-20 minutes under normal circumstances, "When I was not skilled at the beginning, it was indeed more time-consuming, but now I can generally complete the receipt relatively quickly." ”

The reporter learned that at present, in addition to Jingdong, Taobao, Suning and other platforms can enjoy national subsidies online, and the delivery party of some of these platforms is a third-party logistics company, which also needs to sign in person and activate on the spot.

In addition to the courier without system training, unskilled operation, system jamming and other problems, some people's "difficult" point is that they bought an Apple smart watch, but only have an Android phone at hand, and cannot activate the operation.

JD customer service replied

"If the mobile phone has been activated, but the SN code verification fails, the courier will take the mobile phone away and go back to the company to continue verification, and if you apply for a return, the customer service reply is that the activated mobile phone cannot be returned." After signing for a national subsidy mobile phone, citizen Ma Jing appealed, "Can you simplify the verification process of the national subsidy mobile phone like the national subsidy home appliances?" ”

The new mobile phone is also required to make calls during the offline store review

"The national subsidy is really attractive, so this year's real-name verification is indeed stricter than last year." Zhao Hongfu, manager of Suning Tesco Zhongshan Park store, told reporters that customers who participate in the national subsidy still need to go through 4 steps after payment. First insert the SIM card of the old phone into the new phone and make calls for at least 1 minute; Then turn on the data network; Provide name, telephone number, address and other information, and the counter staff will enter it into the UnionPay business system; Upload a photo with your phone's SN code, a photo of the front and back of your phone, and a photo of your invoice on your head.

Once these actions have been completed, the order is considered complete.

"However, because our counter staff themselves are very knowledgeable about mobile phone operation, they are professional in finding SN codes and IMEI codes, and we have also conducted special training in advance, so the whole process will not take more than 20 minutes."

The national subsidy mobile phone signs for the "safe off" strategy

On social platforms, "National Subsidy Mobile Phone Signing Strategy" has become the hottest topic in addition to posting new mobile phones.

In the "Get off the bus safely" strategy, the more frequent reminders include:

⭕ When the verification fails, pay attention to check that the mobile phone and the packaging box cannot overlap or cover when taking pictures, and the four corners of the mobile phone and the packaging box should be photographed;

⭕ Remember to take a picture of the box + mobile phone together, when the courier takes a photo, be sure to take a picture of the box SN code and the SN code on the mobile phone screen at the same time, this step is very important!

⭕ In the mobile phone settings, the mobile phone can be put into dark mode, so that the mobile phone SN code and IMEI code on the screen can be shot more clearly;

⭕ How do I call up my phone's serial number? Enter *#**#*# on the dial-up page, or click in order, Settings, My Devices, All Parameter Information, and click "Kernel Version" for 4 consecutive times.

⭕ During the activation process, you can skip the font size and other related settings, and then set the new device according to your preferences after passing the review.

In the end, there is really no confidence to solve it, so it is recommended not to activate, directly refuse to accept the return, and go to the offline store to buy.