Ms. Wang from Huzhou reflected
She bought a gold necklace at the mall
It is said to be four "9s".
Go back and take a look
There are only three "9s" on the stamps
Ms. Wang: Originally, I chose one of the two with the golden lock, but later they said that they looked good wearing a "big waist", and I also bought it with my sister's own temperament, so I chose the "big waist". At that time, I said four "9s", 999.9, which is 10 yuan and 1 gram higher than the usual 999, and I said okay.
Ms. Wang explained
There is a well-known brand of necklace called "Big Waist"
She didn't buy this brand
It's just that the appearance is reminiscent
She's this gold necklace
It was September 16 in Huzhou Nanxun Wuyue Square
"Mandarin Duck Golden Building" jewelry store bought
The warranty policy is labeled
Gold content: 999.9‰
Weighs 12.25 grams
The price is 8398 yuan
She said that the clerk later gave another discount
The actual payment is 8150 yuan
Ms. Wang: It was already 10 o'clock when I went back, I slept for a while, and in the middle of the night I thought something was wrong in my heart, and he only replied to me. Because I also buy it often in other stores in Lao Fengxiang, I will check the stamps for you in person before I go through these procedures. Later, I didn't think about it, so I quickly took it out and looked at it, and I saw that it was three "9s".
Ms. Wang said she contacted sales
The other party still doesn't believe it
The next day
She took the necklace to the store for a review
Ms. Wang: The store manager said at the time that you did buy four "9s", and the steel seal looked at the three "nines", and her explanation to me was that either I went home and rubbed it off. I bought the front foot, but the back foot didn't have it for 12 hours, I want to ask how to wear it off? Either it is said that there is one less "9" on the master's side and it is not engraved, and this reason I think is a bit far-fetched.
Huzhou Wuyue Plaza Mandarin Duck Gold Building Person in charge: This is the goods of the four "9s".
Reporter: Why are there three "9s" on the steel seal?
The person in charge of the Mandarin Duck Golden Building, Wuyue Plaza, Huzhou: It may indeed be a little negligent in the factory, maybe there are four "9" and three "9", and one "9" is not knocked, which I admit is our problem.
Reporter: Is it all like this, or is she the only one?
The person in charge of the Mandarin Duck Golden Building, Huzhou Wuyue Plaza: As far as she is concerned, there may be a mistake in the factory.
Reporter: Why don't you take a look at the same paragraph?
Huzhou Wuyue Plaza Mandarin Duck Gold Building Person in charge: There is no one with the same paragraph, there are four "9" ones.
said the person in charge
There is no matching necklace on the scene
The reporter randomly looked at a few necklaces with a gold content of 999.9‰
Both the label and the stamps are consistent
The person in charge of the Mandarin Duck Golden Building, Huzhou Wuyue Plaza: I have already told her during the negotiation that if you feel that you are not at ease with this product, and think that I am selling you a fake, not four "9", not even three "9", you can test it.
Ms. Wang raised again
There are two jagged marks on the necklace
Ms. Wang: There are two pull marks on it, and when I bought it, I questioned it, and they replied that I was a wire drawing process.
Reporter: Is this a flaw?
The person in charge of the Mandarin Duck Golden Building in Huzhou Wuyue Plaza: If there are flaws, she also saw it on the spot, and the wire drawing process is defined a lot. You can't look at whether this thing is drawn or not, and I don't know how you talked about it at the time.
Ms. Wang: Now the demand is that you want to compensate me.
Reporter: How much?
Ms. Wang: Yesterday I proposed 4,000 yuan and they didn't agree, and yesterday at noon they replied to me that I would give me 2,000 yuan in compensation, and now they don't agree.
Person in charge of Mandarin Duck Golden Building, Huzhou Wuyue Plaza: Maybe this is because it is an employee's personal output, I will make an explanation for this, and I may have to talk a little more about this. We didn't have seven days without a reason that day, and I will return it to you if there is a problem with this, but the result she wants may not be like this. At that time, she said that she could find the relevant departments, which was the right of consumers, but after talking to her at that time, she said that our boss knew industry and commerce. I would like to ask which hotel are you? Who is your boss? Who does the business you know work in?
Ms. Wang: Even if that's what I said, I don't need to explain it to you.
The person in charge of the Mandarin Duck Golden Building, Huzhou Wuyue Plaza: At that time, you told us that there was no basis for returning one and paying three.
The person in charge said
You can refund the difference between 4 "9s" and 3 "9s".
One hundred and fifty dollars
And let Ms. Wang pick one
In-store products worth $600
Ms. Wang did not accept it
It said that it would find a testing agency for identification