Railway National Day Golden Week transportation from September 29 to October 8, a period of 10 days, the national railway is expected to send 175 million passengers, of which October 1 is the peak day of passenger flow, is expected to exceed 21 million passengers. In accordance with the relevant regulations of the ticket pre-sale period, from September 15, Railway 12306 will start to sell train tickets during the National Day Golden Week transportation period, and train tickets for September 29 will be sold today.
This year's National Day Golden Week tourism flow, family visit flow, and student flow are intertwined and superimposed, and the railway passenger flow is expected to maintain a high level of operation, showing the characteristics of "many long-distance at the beginning and end, and many short and medium-distance in the middle", and the passenger flow in some periods and sections is highly concentrated. The railway department adheres to the people-centered development philosophy, actively adapts to the strong growth trend of passenger travel demand, carefully formulates the Golden Week transportation plan, increases the transportation capacity, optimizes the ticketing organization, and makes every effort to ensure the travel of passengers on holidays.
During the National Day Golden Week transportation period, the national railway will implement the peak operation map, coordinate the high-speed rail and general speed capacity resources, and plan to run an average of 12,000 passenger trains per day, plus 354 through passenger trains across the railway bureau group company. Dynamically analyze the big data of railway 12306 advance tickets and standby ticket purchases, grasp the travel needs of passengers in a timely manner, and take measures such as adding passenger arrivals, reconnecting EMUs, adding high-speed rail sleeper trains, and adding carriages to general-speed passenger trains, arrange the opening of night high-speed railways under the premise of ensuring safety, and increase the capacity of popular areas, routes and time periods in a timely manner, so as to meet the holiday travel needs of passengers to the greatest extent.
The railway authorities actively responded to the peak of ticket purchases during the National Day Golden Week, optimized the ticketing organization, and improved the ticketing experience of passengers. In-depth analysis of passenger flow characteristics, scientific formulation of ticketing strategies, dynamic optimization of ticket allocation, taking into account the travel needs of long-distance and short-distance passengers, strengthening real-time monitoring of ticket amounts, timely delivery of ticket amounts to stations with large passenger flow demand, to maximize the protection of passenger travel needs. Employ effective measures to prevent and curb malicious ticket grabbing by third-party platforms, and create a fair and just environment for ticket purchases. Make good use of the functions of railway 12306 waitlist ticket purchase, online shop selection, pre-filling of ticket purchase information, and subscription of sales reminders, etc., to enrich the content of information services and make it more convenient and efficient for passengers to purchase tickets. The railway 12306 technical team strengthened the on-duty duty, strengthened the operation and maintenance of the ticketing system and equipment and facilities, strengthened the monitoring and routine inspection of ticket sales, strictly implemented the network information security requirements, and made every effort to ensure the safe and stable operation of the railway 12306 system.
During the National Day Golden Week, passengers have a strong willingness to travel, the passenger flow is highly concentrated, the contradiction between capacity and demand is very prominent, and the capacity of some regions and time periods will be more tight, and some trains with more suitable departure and arrival times and shorter travel time have become the first choice for passengers. When these tickets go on sale, a large number of passengers quickly "grab tickets" through the railway 12306 website, mobile phone client, station windows and other channels, and they may be sold out quickly. To this end, passengers can use the railway 12306 standby ticket purchase function, and can select up to 60 combinations of "date + train", and the temporary new passenger train seats will be given priority to passengers who have submitted waitlist orders, which can improve the success rate of ticket purchase; If there is no ticket for the direct train, you can also choose to transfer to the middle train, purchase a connecting ticket, etc.; Passengers can choose off-peak travel according to the availability of tickets in different time periods and directions; The overall capacity of the railway is limited, if you can't buy the ticket you want, you can choose other modes of transportation.
Some third-party platforms use technical means to automate "seckill" ticket grabbing, use various tactics to create an atmosphere where they can't grab tickets without going through third-party platforms, buying "acceleration packages" and "paid memberships", inducing passengers to "buy short and long" and "make up for tickets on the train", and also use a large number of "12306" trademarks in user agreements and service products to mislead passengers into believing that they have a cooperative relationship with Railway 12306. These behaviors directly affect passengers' fair right to purchase tickets, increase passengers' ticket purchase expenses, and even cause problems such as the leakage of passengers' personal information. In the process of ticket grabbing on the third-party platform, there are also high-frequency attacks on the railway 12306 platform, endangering the stable operation of the railway 12306 platform, disrupting the order of railway ticketing, and endangering the safety of railway transportation. According to relevant laws and regulations, business operators shall not conduct false publicity, mislead consumers to purchase tickets at a higher price, and harm the rights and interests of consumers; It is not allowed to obtain, retain or use the passenger's 12306 registered account and password in any illegal way, or disclose the passenger's identity, itinerary and other information; Do not use the registered trademarks of others without permission. Passengers are welcome to report relevant violations to the railway department, and can also report to the relevant state departments.
The railway department reminds that the railway 12306 website (including the mobile client) is the only official train ticket online ticketing platform of China Railway, and has never authorized any third-party platform to sell train tickets. The railway 12306 platform is committed to providing fair, just, safe and convenient ticketing services for the majority of passengers, without any additional charges such as ticketing acceleration packages, ticketing membership fees, and carriage seat selection fees. Please be sure to purchase tickets through the official channels of the railway, look for the official website of 12306 and the official APP of "Railway 12306", and confirm that the payee of the ticket is "China Railway Network Co., Ltd.", so as to avoid not receiving the refund when you need to refund or change the ticket in the future.
Source: China Railway