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Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era

The people's court's litigation service center is not only the first line and the first window to serve and connect with the people and resolve conflicts and disputes, but also the forefront of promoting the governance of litigation sources, promoting social governance, and serving the overall development of guarantees. Since the beginning of this year, we have continued to study and implement the idea of the rule of law, closely focusing on "striving to make the people feel fairness and justice in every judicial case" and the annual key work deployment of provincial and municipal courts, with the goal of building a "first-class court in the west and a model in the country", and with "eight batches" (resolving a large number of "dispute cases" before litigation, selecting a number of "non-litigation villages", implementing a number of "judicial suggestions", stressing a number of "rule of law lecture halls", carrying out a number of "five advances" activities, and selecting a number of "typical cases", Select a batch of "excellent case files" and establish a number of "advanced models") as the carrier, comprehensively promote the creation of a "Fengqiao-style" litigation service center in the new era, comprehensively polish and upgrade the "first window" of justice for the people, and make every effort to build a court that satisfies the people in the new era.

Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era

Adhere to a high position to open a new situation, and earnestly promote the construction of the "first window". After the city's courts started the work of creating a "Fengqiao-style" litigation service center in the new era, our court held a party group meeting as soon as possible to deeply study and understand the theoretical spirit and improve the political position; Special research on the creation of work, the establishment of a leading body for the creation, the formulation of the creation of the implementation plan, respectively convened a meeting of middle-level cadres and all cadres and police, fully mobilized and deployed the creation of work, and the whole court unified thoughts, actions, and work into the creation of the "Fengqiao-style" litigation service center in the new era, to ensure that the high standing and high standards continue to promote the construction of the "first window" of justice for the people.

Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era

Persist in the construction of smart courts, and earnestly improve the level of justice for the people. Firmly establish the awareness of "as I am suing", adhering to the concept of "providing the best place and the best service to the masses", protect the parties' right to sue in accordance with the law, and establish and improve three-dimensional convenient case filing models such as on-site case filing, handheld case filing, cross-domain case filing, and roving case filing. Promote the deep integration of modern science and technology such as big data and artificial intelligence with judicial work, continuously optimize the modern litigation service system, strive to provide the masses with dispute resolution services of "one-stop, one-network, and remote handling", and fully implement the three-dimensional litigation model of "hall, network, line, and patrol", minimize the "tiredness of asking", "litigation fatigue" and "running tiredness", and provide the people with useful and well-used judicial information services with heart and affection, and the people's sense of access to and satisfaction with justice has been significantly improved, and the quality and efficiency of litigation services are among the best in the city. Forefront of the province. Continue to strengthen pre-litigation preservation and pre-litigation appraisal work. Since the beginning of this year, a total of 1,769 cases of various types have been reviewed and accepted, and 1,100 cases have been reviewed and filed at one time, accounting for 62.18% of the accepted cases; There were 8 pre-litigation preservation cases and 48 appraisal cases (including 40 pre-litigation appraisals and 8 ongoing litigation cases).

Adhere to multiple dispute resolution mechanisms, and effectively resolve people's worries efficiently. Strengthen front-end resolution and gateway control, and promote the formation of a one-stop multiple dispute resolution mechanism of "mediation first, litigation first, summary cases expedited, and complex cases carefully adjudicated". Strengthen the gold medal mediation room and the excellent expedited trial team, promote the more orderly diversion of litigation and non-litigation, and optimize the construction of the platform. Establish special mediation models such as lawyer mediation, "mediation by the five elders", and "mediation by village sages", to achieve full filtering, reasonable diversion, and substantive resolution of contradictions and disputes, and promote the intensive and efficient operation of trials. In the first half of 2024, there will be 226 pre-litigation mediation cases, with a pre-litigation mediation success rate of 92.3%; 882 cases were resolved through expedited procedures, accounting for 60.28% of the total civil and commercial cases; 8 cases were judicially confirmed, effectively providing the public with diversified, efficient and convenient dispute resolution needs.

Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era
Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era

Persist in deepening the governance of litigation sources, and truly increase the ability to serve the overall situation. Adhere to the leadership of the Party committee, formulate and issue the "Implementation Plan on Strengthening the Governance of Litigation Sources and Promoting the Prevention and Resolution of Sources of Contradictions and Disputes"; It has issued 18 joint documents with 8 departments, including the judiciary, the Women's Federation, housing and construction, human resources and social security, and natural resources, to build a "court + N" multiple dispute resolution linkage mechanism, and to build a "firewall" of contradiction risks in key industries and fields. Innovate the working mechanism of the "Litigation Circular", persist in informing the county party committee, the people's congress, the government, the CPPCC, the political and legal committee, and the county's towns (streets) and departments on the court's trial and enforcement work on a quarterly basis, focusing on the types of cases, the risk points of contradictions and concentrations, analyzing the causes of cases, and recommending response measures, etc., to promote grassroots social governance, and this work has been affirmed twice by the main leaders of the county party committee. Establish mechanisms for regular consultations between political and legal departments on the management of litigation sources, mechanisms for research and judgment on the prevention of civil transfer to criminal cases, and mechanisms for joint creation of social governance by industry and region. Give full play to the role of judicial recommendations, promptly issue 6 judicial recommendations to relevant units in key areas and key groups, and have already rectified and implemented 6 responses, with a response rate of 100%, effectively preventing conflicts and disputes from arising at the source.

Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era

Persist in optimizing measures for the convenience of the people, and truly enhance the feelings of justice for the people. Continue to deepen and consolidate the achievements of the reform of the case filing and registration system, continue to promote the upgrading of smart services, build online service platforms, offline service centers, "micro courts" and "three-in-one" litigation service centers, continue to promote the construction of a one-stop litigation service system, and provide "nanny-style" judicial information services for the people with heart and affection, so as to facilitate mass litigation and save litigation resources to the greatest extent. Give full play to the function of judicial aid as a "bottom line", issue 18,000 yuan in judicial aid funds, and delay, reduce, or waive 26,000 yuan in litigation fees for the parties, so that the people can truly feel the warmth of justice. At the same time, actively carry out the work of legalizing petitions, make full use of the rule of law thinking and methods to handle petitions involving litigation, strictly implement the system of court leaders handling cases, and ensure that petitions must be answered and letters must be replied to. 6 petition cases were accepted and 5 were resolved.

Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era

Persist in placing equal emphasis on judicial education, truly carrying forward and spreading the spirit of the rule of law. Adhere to the concept of family-oriented adjudication, set up trial areas for the management of family litigation sources, consolidate family trial teams, establish functional areas such as family mediation rooms, psychological counseling rooms, children's waiting rooms, and family trial courts, to create a warm family culture, promote the restoration of family relationships, and lead good family style and family education; Adhere to the construction of Ping An Xunyi as the guide, with the improvement of the "nine rates and one degree" as the main line, select and release the "Top Ten Trial Cases" of criminal, civil and commercial cases from 2021 to 2023, make full use of the socialist core values to explain the law and reason, support those who do good, let those who lose virtue lose, actively lead the social atmosphere to be upward and good, and fundamentally reduce the occurrence of social contradictions and disputes.

Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era

Persist in deepening judicial openness, and truly promote innovation in social governance. We have always inherited and developed the "Ma Xi Five Trial Method", adhered to the "Five Advances" method to try cases, and achieved the social effect of "resolving one case, educating one, and governing one". Improve the "four major platforms" for judicial openness, lawfully disclosing judgment documents and live-streamed court hearings, to meet the diverse needs of the public for legal education. In conjunction with the county education bureau, the "Xunyi County Juvenile Law School" was established in the court organs, and the "Xunyi County Juvenile Law Station" was established in six grassroots courts, to further promote the work of juvenile legal education, and held 15 activities (times) such as rule of law report meetings, mock courts, and rule of law lectures, to strengthen minors' concept of the rule of law, prevent school bullying incidents, and protect the healthy growth of minors. Hold court (court) open day activities, increase the force of legal popularization and publicity, let the Constitution and Civil Code enter thousands of households, and educate and guide the masses to consciously abide by the Constitution and laws.

Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era

Persist in having basic level courts as the root, and truly respond to the judicial needs of the masses. With the in-depth development of the establishment of the "Fengqiao-style people's courtrooms in the new era" as the carrier, earnestly implement the orientation of strengthening the foundation, persist in facing the rural areas, the grassroots, and the masses, comprehensively strengthen the construction of the "two modernizations" of the basic-level courtrooms, and forcefully promote the establishment of the "Fengqiao-style people's courtrooms" in the new era, and truly increase the professional, skilled, and scientific and technological level of the courtroom team. Promote the establishment of "one court, one product", giving full play to the unique advantages of people's courtrooms in the governance of the sources of conflicts and disputes, actively integrating into the county-level social governance system, and promoting the socialization, legalization, and professionalism of grassroots governance. Actively promote the creation of "lawsuit-free campuses", "lawsuit-free communities", "lawsuit-free village groups" and "lawsuit-free communities" to reduce the rate of lawsuits per 10,000 people.

Polishing and upgrading the "first window" of justice for the people, and creating a court that satisfies the people in the new era

Adhere to the construction of a strong foundation, and earnestly change the style of work to warm the hearts of the people. Taking the opportunity of carrying out in-depth party discipline study and education activities and rectifying the unhealthy tendencies around the masses, we will conscientiously implement the "three regulations" and take the "six ones" (treat each other with integrity, greet each other with a smile, and ask each other with a warm word; A cup of hot water, a chair to sit on, and a blessing to each other) as the carrier, comprehensively strengthen the construction of a strong team, establish a "strong politics, strong responsibility, strong style, strong discipline, strong integrity" litigation service center team image, and comprehensively enhance the credibility of the judiciary. At the same time, it has adhered to the establishment of rules and regulations, and has successively improved the work systems such as pre-litigation mediation, judicial recommendations, judicial appraisals, litigation circulars, and the transfer of appeal cases, so as to manage people and affairs with the system, effectively standardize judicial behavior, improve judicial quality and efficiency, and comprehensively promote the high-quality development of judicial work in the new era. (Source: Xunyi Court)