"I didn't expect to submit the materials online only once, and I got three licenses before I got to the office hall, which is really convenient!"
Recently, Mr. Hu received three brand-new "Industry Comprehensive Permits", "Business Licenses" and "Public Sanitation Permits" from the Yangpu District Government Affairs Service Center at one time, and he was delighted with such efficient and convenient services.
It turned out that not long ago, Shanghai Wanhuan Beauty Skin Management Consulting Co., Ltd. needed to change its legal representative due to the adjustment of internal personnel of the enterprise. Mr. Hu, the clerk, considered that the change of legal representative meant that the original licenses had to be changed, and according to the previous service process, when handling multiple license changes, enterprises often needed to carry multiple sets of materials to go back and forth at the windows of various departments several times, during which there would be problems such as repeated submission of application materials and long application cycles. Mr. Hu was not sure about the process for a while, so he took the initiative to call the comprehensive window of the Yangpu District Government Affairs Service Center for consultation.
After checking through the system, the window staff found that the enterprise already had an industry comprehensive license under its name, which could be changed synchronously.
Hello, have you completed the change of business license and public place health permit?
Not yet, but I've been a little busy lately and don't have time to go to the window, and do I have to make three trips with three certificates?
No, you can apply for the "one thing" on the platform of the enterprise high-frequency license change, and after the review is passed, the new industry comprehensive license and other relevant licenses will be given to you at one time.
That's great!
Subsequently, under the guidance of the staff, Mr. Hu logged in to the "All in One Network" platform and submitted an application for changing the legal representative through the "One Thing" joint office for the change of high-frequency licenses of the enterprise. After the Yangpu District Market Supervision Bureau receives the relevant materials through the online platform for enterprise registration, it is transferred to the business window of the Yangpu District Health Commission through the internal system for acceptance, and after the business departments review and produce the certificates, the relevant licenses are uniformly attributed to the "one industry, one license" window of the Yangpu District Government Affairs Service Center, and the window staff will formulate and issue the "Industry Comprehensive License", and the three licenses involved will be sent to Mr. Hu by post.
It is reported that in order to comprehensively deepen the reform of "one network for all" and further optimize the business environment, Yangpu has thoroughly implemented the requirements of the "Notice on Further Deepening and Expanding the Reform of "One Industry and One License", and actively promoted the "one-time completion" of the change and cancellation of business licenses and industry comprehensive licenses. Individual permits are handled simultaneously.
The introduction of "hard measures", but also the refinement of "soft services". In order to further improve the efficiency of government services and improve the sense of service experience of the enterprise masses, the Yangpu District Government Affairs Service Center, together with the service departments in the hall, has integrated and optimized the windows, personnel and equipment in the center hall, and set up a window commissioner of "one industry and one certificate" to provide one-on-one and point-to-point explanations for the enterprise personnel who come to work on what permits are needed to open the door and how to fill in the form. At the same time, the center carries out key training for window staff for the content of the application form, flow chart and list of service materials for the "joint application for licenses and licenses" and "one industry and one license", so as to improve the ability of the commissioner to assist in an all-round way. The relevant person in charge of the Yangpu District Government Affairs Service Center said, "How to accurately grasp the service needs of the enterprise masses is an important consideration of our government service work, and the establishment of such a 'specialist doctor' greatly reduces the cost of learning and time for the enterprise, and can also effectively improve the efficiency and level of service for the enterprise masses." ”
In the next step, Yangpu will continue to make efforts in integrated services such as "one industry, one certificate" and "one thing", further optimize business processes, strengthen information sharing, and promote more cross-departmental service items with strong relevance and high demand to achieve one-time completion without running and doing things at one time, so as to activate reform and promote development with vitality, and help Yangpu District's business environment reach a new level.
Editor: Wu Baixin
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