The WBO has recently learned that some importers are destroying some imported wines that have not yet been cleared in the bonded zone. It is understood that some entry-level wines are no longer suitable for drinking because of the long storage time, in order to reduce losses, the importer will choose to apply for destruction in the state that the wine has not been cleared. Some of the products were mid-range wines, which broke out due to quality problems, and the importer chose to destroy them because of their unsuccessful claims.
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Dispute over wine quality: The importer and the manufacturer failed to negotiate and chose to destroy it
Mr. Chen (pseudonym), an importer from Ningbo, told WBO that he had recently imported a container of Italian wine, but during a customs inspection, he found that the batch had quality problems. "The FOB price (FOB) of this batch is 5 euros per bottle, which is a mid-range product. When I opened some of the wine, I found that it had turned brown and was like muddy water, and it was impossible to sell at all. The manufacturer said that the same batch of wine was sold to other countries, but only the batch I entered showed this phenomenon. I think it is obviously the quality problem of the manufacturer's production, if it is cleared and sold in this way, the loss will be greater. ”
When it comes to compensation and other issues, the importers are also very helpless, "When contacting the manufacturer to negotiate compensation, the manufacturer once denied that there was a quality problem with the batch of wine, and instead pointed the problem to storage. I have a total of tens of thousands of bottles of wine in my warehouse, but only this batch of wine has problems, but the manufacturer still shirks its responsibility, in order to reduce the loss, I can only apply to the customs for destruction. ”
In addition, Mr. Chen also said: "If you choose to destroy, according to the relevant regulations, a professional company will be responsible, and at the same time charge a service fee of 2,700 yuan/ton, and the relevant staff of the customs will supervise the entire destruction process, my batch of wine is about 20 tons, and the destruction service fee is also 80,000 yuan, plus storage fees, the high cost is unacceptable." ”
Mr. Hu (pseudonym), an importer from Guangdong, said: "I imported a batch of French wine a few years ago, and during the inspection, I found that the wine had problems such as precipitation, and the color was also earthy yellow after opening, which was obviously a quality problem. ”
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Poor production quality, transportation and other problems led to the need to destroy the wine
Mr. Sun (pseudonym), a wine distributor from Shanghai, explained that there is a cost in the storage process of wine in the bonded warehouse, which may be converted into a part of the price, and for low-end wines, aside from the change in the quality of the wine, due to the low added value, applying for destruction without customs clearance can minimize losses, which is also a helpless move for importers.
Mr. Wang, an importer in Guangzhou, said: "In addition to the quality of low-end wines, the most noteworthy thing is the transportation, and the means of preservation during transportation are equally important. This also proves that the importer must have a certain degree of professional ability and product production and processing capacity, if they do not grasp these links, then they will buy some poor quality wine, and it is reasonable to be damaged. ”
"If the wine has been damaged and the manufacturer refuses to compensate, then whether it is to continue to clear customs and receive the goods, or to return the goods, it is worthless, and it is better to apply for destruction to reduce the loss." Mr. Wang said, "This also reflects from another aspect that importing wine is a 'technical work', which has very high requirements for importers, whether it is a bottling plant or a original winery, they must do a full research and fully understand their quality control process, so that it is possible to enter a batch of better wines." ”
Mr. Wang further said: "Some low-end wines themselves are of average quality, plus long-distance shipping, there may be some precipitation and other quality problems, because it is an entry-level wine, so it is almost impossible to claim upstream, except for some large quantities, long-term cooperation companies will deal with it in a timely manner, if the amount of imports is relatively small, the strength of the other party is not strong, there is almost no possibility of claims, of course, insurance can not cover, in this case, choose to declare destruction, It is a helpless move to reduce losses. ”
Zhang Haixiao, the person in charge of Shanghai Cloud Wine Warehouse, recently cleared a batch of entry-level Australian wines, "Before importing, we asked the winery to do cold and stable filtration before bottling, so that the quality of the wine would not be affected too much." ”
Therefore, in addition to the quality problems of the manufacturer's own wine, filling requirements and transportation are equally important, as long as there is an error in one link, then it is easy to have the above situation.
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When importing, we should pay attention to quality control: understand the reputation of the manufacturer, and do a good job of retaining samples and sealing them when importing
Mr. Wang, an importer in Guangzhou, told WBO that such problems can only be solved from the source, and it is necessary to find a more professional, authoritative and sound control system supply chain company to purchase goods, so as to screen out some low-end wines of poor quality. "But now when most importers import entry-level wines, many people don't understand the quality control, or don't have awareness, and pursue low prices too much, thus ignoring the quality, which is easy to cause this situation."
Wang Jianyong, head of Jiangsu Shengguo Liquor, said: "Because domestic wine is still mainly entry-level and low-end, the profit of these wines themselves is very small, once there is a problem, whether it is importers, exporters or consumers can not bear the consequences, which also requires importers to have a good control over the procurement process, production process and brewing process, to reduce the emergence of these risks, otherwise it is easy to appear that the wine is damaged in the bonded area, and the ultimate damage is their own." ”
Mr. Zhao, a wine importer, suggested: "When selecting wine, importers must keep samples and seal them, so that they can not only compare the goods they have received, but also use the samples they take as evidence to protect their rights after quality problems." ”
At the same time, Mr. Zhao also suggested that when selecting partners, importers should ask their peers who have cooperated with them and whether the manufacturers have had problems such as quality control. In this way, you can "clear mines" for yourself, screen out manufacturers with poor quality control, improve the reliability of imported wines, and reduce possible losses.