To maintain the clarity of the market environment, and at the same time to create a business environment, the Changning District Market Supervision Bureau continues to fill in new strokes for this answer sheet.
In 2023, the "Changning District Innovation Cross-departmental Joint Supervision" was awarded the best case of "double random, one open" regulatory innovation in the field of market supervision; At the same time, Changning District ranked first in the central urban area in the third-party assessment of the city's "double random, one open" regulatory reform. From the "nothing to disturb" of entering the door once and checking multiple things, to the "ubiquitous" that can be checked without coming to the door, to the "all-encompassing inspection" of construction sites, elevators and other scenes, the regulatory reform continues to deepen.
"Nothing to disturb": enter the door once and check many things
What are the steps required to open a "double random, one open" spot check?
In the office of the Market Entity Supervision Section of the Changning District Market Supervision Bureau, the staff showed the reporter the "Internet + supervision" system platform in Changning District, which is actually the "behind-the-scenes strategist" of the spot check work plan. Enter information such as the basis of the spot check, the lead department, the collaborative department, and the scope of the spot check, and set the random grouping and proportion of the supervision objects, and a spot check plan will be automatically generated.
There are more than 200 items that can be spot-checked, but there are only two principles - for the units that can be integrated, they should be included in the list of items to be inspected; When the subject is randomly checked, the same enterprise is no more than twice a year.
Prior to this, the Changning District Market Supervision Bureau took the lead in formulating the "2024 Shanghai Changning District Market Supervision Department Joint Spot Check Work Plan". This year's work plan has reached 55 items, including many new items added this year, such as joint inspection of maternal and infant product stores, Internet access service business premises, Internet e-commerce joint inspection, etc., involving 58 types of inspection objects and 244 random inspection items.
According to the District Market Supervision Bureau, the randomness in "double random, one open" refers to the random selection of inspection objects and the random selection of law enforcement personnel. In 2021, the District Market Supervision Bureau took the lead in piloting a "double random, one open" spot check on the "one industry, one certificate" catering industry. In 2022, the district government office will further deepen the combination of "one industry, one certificate" and the department's joint "double random, one open", and make it clear that the comprehensive supervision of "one industry and one certificate" will be carried out in the form of joint departmental spot checks.
Cross-departmental joint inspections
The District Market Supervision Bureau and various departments in Changning have formed a joint meeting system, and each department has continuously reduced the burden on enterprises and continuously optimized the regional business environment through methods such as "entering one door and checking multiple things". "More and more units have found that inspections can be carried out together and have taken the initiative to ask to join the joint meeting system," the staff of the District Market Supervision Bureau told reporters with a smile. From 2020 to the present, the number of participating departments in Changning District has expanded from 15 to 27, the number of joint spot check areas has increased from 11 to 55, and the number of random inspection items of various departments has increased from 83 to 243.
Nowadays, from "management matters" to "management of industries", the frequency of spot checks by various departments in Changning on market entities in their jurisdictions has been greatly reduced, from the original 2,518 households in a single department to 630 households now, a decrease of 74.98%.
"Everywhere": You can check it even if you don't come to your door
At the same time, regulation is becoming more and more "more" in invisible places.
"We will check the background regularly, for example, if we see that there is no hat on it, and the trash can does not have a lid, we will contact the restaurant to rectify it," said a staff member from the Food Safety Supervision Department of the Changning District Market Supervision Bureau, pointing to the real-time monitoring of a restaurant.
The reporter saw at the scene that no matter when, the supervisors only need to enter the food safety supervision system to observe the kitchen situation of some restaurants in the district in real time. This stems from the demonstration of "Internet + Bright Kitchen and Bright Stove" of catering food implemented by the market supervision department in the city in 2022, and was included in the 2023 Shanghai Municipal Practical Project for the People.
At the same time, with the help of the AI algorithm of the surveillance camera, the supervisor can also understand what happens outside the spot check period - whether the staff is not wearing masks and chef hats, or the trash can in the back kitchen is not covered with a lid, and there are traces of rats, the AI will find and issue an early warning of abnormal situations, effectively improving the coverage and efficiency of supervision.
This kind of work is not new to the Special Equipment Supervision Section. Supervisors only need to enter the Shanghai smart elevator management system, and they can see the general information of all elevators in use in the whole area (maintenance, use, inspection, supervision and other data information), as well as maintenance overdue, inspection overdue, rectification overdue, emergency rescue work order, fault emergency repair work order, battery car into the car and other pre-warning alarm information. The subsequent work is to screen the information and conduct a preliminary check, and push the relevant information to the elevator supervision department involved, organize on-site verification, and file a case for investigation and punishment if the verification is an illegal act.
The joint conference units have also added digital regulation to their daily work. During the 2023 CIIE, the Convention and Exhibition Customs will use remote video supervision to carry out online verification and inspection, so as to achieve safe and efficient entry and exit of exhibits for exhibition. The District Civil Affairs Bureau launched the "Digital Civil Affairs" project to continuously improve the service quality of elderly care institutions in the district according to the daily monitoring indicators of the service quality of elderly care institutions in the district.
Intelligent supervision such as mobile phone remote supervision, "AI + Internet" supervision, and digital supervision can break through barriers in technology and are becoming a new trend in market supervision. From "running the road section" to "running the data", the "no entry, paperless, zero interference" type of joint supervision is becoming a reality.
This year, in order to adapt to this series of changes, the Changning District Government Office, with the support of the Municipal Big Data Center, has developed a mobile "Comprehensive Supervision Handheld" platform based on the construction of "Digital Changning". At present, the "Comprehensive Supervision Handheld" has been synchronously connected to the "Sui Bid" government cloud APP, and the law enforcement personnel of various departments can conduct pre-surveys, check data entry and other operations on the platform, that is, check and record, and the inspection results are clear at a glance; At the same time, the person in charge can review and query the results through the "comprehensive supervision handheld" to ensure the fairness and impartiality of the inspection.
"Everything": Broaden the regulatory scene
In addition to "doing subtraction", the District Market Supervision Bureau also further broadens the regulatory scene from the perspective of avoiding loopholes.
"The routine daily inspection is mainly to manage the enterprise, and by checking the implementation of various safety management systems of the enterprise, to force the enterprise to fulfill the main responsibility of safety", focusing on the ontological safety of the equipment, the District Market Supervision Bureau has launched the "smart elevator" management, and the whole process of equipment registration, regular maintenance, and cancellation and withdrawal is supervised.
The District Construction Management Committee and the District Market Supervision Bureau jointly included the site in the scope of inspection through the transformation from the subject type to the object type, and took the lead in carrying out the "double random, one open" spot check of construction market supervision and law enforcement.
From "managing the subject" to "managing the object", the new breakthrough achieved by the objects of random inspection can further achieve precise supervision and effectively improve the efficiency of the department's joint "double random, one open" supervision.
Recently, the General Office of the Municipal Government revised and formed the "Implementation Opinions of the Shanghai Municipal People's Government on Deepening the Joint "Double Random, One Open" Supervision of Departments in the Field of Market Supervision, and continued to deepen the joint "Double Random, One Open" supervision of departments in the field of market supervision.
Next, the Changning District Market Supervision Bureau will continue to actively explore the comprehensive regulatory reform of "one industry, one certificate + double random", cross-departmental comprehensive regulatory reform, and continuously reduce the interference to business entities and continuously improve the efficiency of comprehensive supervision by innovating "one industry and one certificate" comprehensive supervision to highlight "comprehensive management", innovating digital supervision to achieve "remote management", and innovating spot check and supervision methods to devote to "professional management".
Part of the picture comes from the Changning District Market Supervision Bureau
Written by Mao Yiyun
Editor: Cheng Qian
Editor-in-charge: Gao Qin
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