Cracking down on such illegal acts requires not only the supervision of relevant departments, but also the supervision and reporting of consumers. Only by forming a joint force can we earnestly maintain market order and safeguard the legitimate rights and interests of consumers. This time, the market supervision department of Haizhou District was able to respond quickly, and immediately carry out investigation and handling, and worked closely with the Municipal Public Security Bureau to quickly solve the case, which also benefited from the active reporting and supervision of the majority of netizens.
1. Cause of the incident.
On May 16, a netizen posted a video on social platforms, in which he found a merchant short of two pounds while shopping at a market, and made a real-name report on the spot, but instead of receiving the support he deserved, he was forcibly snatched from the mobile phone by the staff of the market and driven out of the market.
As soon as this incident was exposed, it immediately attracted great attention from the majority of netizens, who left messages on it, accusing the market of serious management loopholes, and expressing great indignation at the violent law enforcement behavior of its staff.
2. Investigation and handling.
In response to the problems reported by the majority of netizens, the relevant departments of Haizhou District attached great importance to it, and quickly set up a joint investigation team to investigate and deal with the incident, and quickly carried out the work, through a large number of surveillance videos, and finally locked the merchant concerned, and conducted an in-depth investigation. After verifying the facts, the market supervision department immediately imposed an administrative penalty on him, ordered him to immediately suspend business for rectification, and also conducted a comprehensive inspection of the management of the market.
In the whole process of investigation and processing, the market supervision department has also received strong support from the Municipal Public Security Bureau, and the public security organs have investigated the criminal responsibility of Cao, a staff member involved in snatching mobile phones, in accordance with the law, and quickly brought them under control.
3. Work together to protect rights.
It is worth affirming that in this incident, the staff involved in snatching the mobile phone were photographed and reported by netizens, and they were also strongly supported by the public security organs, and finally successfully arrested and brought them to justice, and also gave consumers a certain warning, no unit or individual can use violent means to obstruct the report, only by abiding by the law, can we get the corresponding support.
And this incident once again highlights that "darkness is our worst enemy, sunshine is our best weapon", only through active reporting and supervision, can better provide clues and help for combating all kinds of illegal and criminal acts, and also hope that the majority of consumers in the discovery of similar problems, do not choose to passively accept, but to stand up bravely, protect their legitimate rights and interests, can also be reported through the 12315 hotline or the official reporting mailbox of the relevant departments, I believe that as long as everyone works together, We will certainly be able to make due contributions to maintaining social harmony and stability.