The double standard treatment of Chinese consumers by foreign brands is not new.
All content in this article is based on official and reliable sources, and the specific information is detailed in the article.
Haoliyou is a favorite childhood snack for many children, and they say "Haoliyou, good friend" every day.
But in 2022, the brand was exposed to only target China and Russia to raise prices, and even fell into the suspicion of "double standards for raw materials".
Although it was later clarified, it still did not save the reputation in the hearts of the people.
This article was originally published in Beijing Business Daily on March 2, 2022 about "Hot Search No. 1! Holiyou has raised prices in China and Russia? Last year's events ......".
If there is a problem with a snack, it is a big deal that we will not eat it, but there is a foreign brand that is deeply rooted in all aspects of residents' lives and will not be easily distinguished.
What's more, when the United States and other places were found to contain carcinogens in the products of this brand, it recalled all the problematic products, but only "missed" China.
What's going on? Who is this brand?
The largest daily chemical company
This company is Procter & Gamble, and the name may be a little unfamiliar at first, but its sub-brands will definitely be in your home.
What Pantene Head & Shoulders, what Skin-Comforting Tide, the common washing brand is almost half contracted by it.
But who would have thought that when consumers carefully selected and selected suitable cleaning products based on their own needs, they had already fallen into the trap of Procter & Gamble.
In 2021, the U.S. Consumer Rights Group published a report in which they detected benzene, a carcinogen, in several of the company's products.
The original article was published on CCTV Finance on December 19, 2021 about "Pantene and other products were detected with first-class carcinogen benzene, Procter & Gamble urgently recalled!" In response to the report that benzene-containing cleaning and care products do not involve the Chinese market".
As early as 2017, benzene has been defined as a class of carcinogens with strong irritation and toxicity, and long-term exposure will greatly increase the risk of cancer.
Benzene is not an essential ingredient in the production of these detergents, but there are contamination issues and residues in the packaging material during the production process.
As a result, benzene was detected in a number of cleaning products such as Pantene and Head & Shoulders.
As soon as the matter was exposed, Procter & Gamble immediately took action and immediately recalled the related products sold in the United States.
In order to occupy the high ground of public opinion in advance, when Canada has not yet had any reaction to this matter, it also issued a statement saying that it is recalling relevant cleaning and care products.
However, as a global daily chemical giant, the company has consumers all over the world, and China is an important overseas market.
However, when the safety of related cleaning and care products was exposed, Procter & Gamble only recalled the relevant products in North America.
However, there has been no action in the Chinese market, which has caused strong dissatisfaction among domestic consumers.
Public opinion is very loud, and Procter & Gamble specially issued a statement in order to reassure Chinese consumers.
But instead of dispelling the doubts of Chinese consumers, this statement has caused a crisis of confidence in Procter & Gamble.
Procter & Gamble issued a statement saying that the recalled products only involve dry hair spray products sold in North America.
Since such products are not sold in the Chinese market, there is no need for a recall, and they also emphasize that the products sold in China are qualified.
Obviously, this is not convincing, since the products are produced by the same company, they are highly similar in terms of production process and the use of packaging materials.
Why is there no need to recall it here in China?
In fact, this is not the first time that P&G has had similar problems.
In addition to their product safety issues, they also have the problem of being very seriously insulting to women.
Eating and "smashing the bowl"
On March 13, 2022, a media account of Procter & Gamble published an article that incited confrontation and focused on women's "feet".
The whole article has no scientific basis, but relies on trampling on women to provoke gender antagonism, and the adjectives against women in the article are even more insulting.
As a world-renowned "big consumer" of daily chemicals, its female consumers account for the majority, and the company has the courage to use so many insulting words to describe consumers!
In response to the carcinogen problem in the product, Procter & Gamble issued a statement saying that all products comply with national regulations.
So is it also in line with the law to insult Chinese female consumers in the Chinese market?
Coincidentally, another foreign brand had an accident in March this year.
The rhetoric is unprecedentedly unanimous
The reason for the incident is that an independent laboratory in the United States released experimental data on a batch of products, and the experimental data showed that carcinogen-benzene was found in the detected products.
Related brands not only involve Estee Lauder, but also cover L'Oreal, Reckitt Benckiser, Wal-Mart, Johnson & Johnson and other well-known brands.
Relevant brands will stand up for public relations as soon as the experimental data is released.
L'Oréal said that the products involved in the incident are not sold in China, so consumers can rest assured.
Reckitt Benckiser's response to this matter is that there will be no safety concerns if consumers follow the instruction manual.
The PR of these brands all has the same thing in common, clarifying that the products sold in China comply with laws and regulations, and that as long as consumers follow the instructions for use, there will be no problems.
If there is any problem with the use of such a product by the consumer, it must be a problem with the product produced in the Chinese market or improper use by the consumer.
Major brands did not find the cause of the safety problems in their products, but immediately put the blame on the Chinese market and Chinese consumers.
Why is it always the Chinese consumer who is hurt?
There are many similar things, such as recalls of car brands.
A total of 1.12 million vehicles were recalled in the Toyota counterfeiting incident, but none were recalled from the Chinese market.
These companies all say the same thing when things go wrong, and the Chinese market is an independent market.
All products produced in the Chinese market are safe and safe for consumers.
However, the answer has been made public, and how can Chinese consumers rest assured that such a double-standard solution by major companies can be reassured?
epilogue
Many foreign companies like Procter & Gamble put the safety of consumers first in other countries when problems arise.
The first time to solve the problem, and in China it has become a lot of double standards, such problems can be found in Apple, Volkswagen and Samsung can be found in the same example.
Is this just the mercenary desire of foreign capitalists?
China is the world's largest consumer market, but the international corporations have always maintained a second attitude towards China, all of which seems to remind us that we should "clean the house".
Only by cleaning the house can the foreign capitalists be less mercenary.
Only by cleaning the house can the rights and interests of the people be fundamentally protected.