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In addition to the operation of the hotel, in addition to the need for good service quality and perfect equipment and facilities, the maintenance and cleaning of the equipment can not be ignored.
Standardized maintenance and cleaning procedures. It can not only give guests a feeling of being like new, but also bring a good reputation to the hotel. In this article, we will take stock of the most common maintenance methods for guest rooms.
Part.1 Routine maintenance of guest room equipment
1. Carpet maintenance
Carpet is one of the more easily damaged items in room facilities, because guests often bring water traces to the guest room when using the bathroom, resulting in damage to the guest room carpet, so special attention should be paid to the daily maintenance and maintenance of the carpet.
(1) Insist on vacuuming every day to keep the carpet clean.
(2) Regularly clean the carpet, especially when there are stains on the carpet, it should be removed in time, otherwise it will be difficult to remove it for a long time.
(3) Clean the carpet once a year. Carpets can be cleaned in two different ways: dry cleaning and wet cleaning, but in either way, care should be taken not to cause damage to the carpet and the right cleaner should be used.
2. Air conditioning maintenance
Generally speaking, the air conditioning of guest rooms can be divided into two types: central air conditioning and indoor small air conditioning, and guest rooms should be maintained separately according to their different structures and functions.
(1) Large air conditioners should pay attention not to splash water on the switch when in use, otherwise it will lead to leakage and cause electric shock accidents. In addition, if the air conditioner makes an abnormal sound during use, the power should be turned off immediately and the engineering department should be notified for inspection and maintenance.
(2) The central air conditioner should be managed and operated by a special person. The blower and conduit should be cleaned regularly, the air inlet filter should be cleaned every three months or so, and the motor bearing transmission part should be regularly filled with lubricating oil.
3. TV maintenance
(1) Place the TV in a place where direct light does not shine, because exposure to the sun will accelerate the aging rate of the TV picture tube, and even crack the case.
(2) Avoid placing the TV in a humid place, and at the same time pay attention to prevent the erosion of acid, alkali and other gases, so as not to cause the metal parts of the TV to rust or the components to break, resulting in poor contact with the TV.
(3) When cleaning the guest room, pay attention to wipe the dust off the TV case with a dry cloth.
(4) When the TV is not in use, cover it with a cloth to prevent dust from falling in, and regularly remove the dust in the machine with a soft brush.
(5) In the rainy season when the weather is relatively humid, attention should be paid to turning on the TV for a period of time every day to dissipate the heat to drive away the moisture.
(6) Try to avoid moving the TV frequently to reduce the occurrence of accidents.
4. Maintenance of refrigerators
(1) Place the refrigerator in a dry, ventilated place with a moderate temperature, preferably about 10 cm away from the wall on the back and side of the refrigerator, so as to facilitate the heat dissipation of the refrigerator and ensure the natural convection of air.
(2) Pay attention to cleaning the refrigerator frequently, especially the rubber edge under the door, which is a very dirty place, and pay more attention to cleaning.
(3) After using it for a period of time, pay attention to cleaning the inside of the refrigerator to avoid the accumulation of dirt and bacteria.
5. Maintenance of other indoor electrical equipment.
For other indoor electrical equipment, such as various lighting lamps and lanterns, it is also necessary to pay attention to proper maintenance, wipe with a dry cloth frequently, and ensure that the power supply is moisture-proof, and ensure the firmness of the socket. For indoor phones, also wipe them down frequently with a dry cloth and disinfect them regularly with alcohol.
6. Maintenance of wooden furniture
For indoor wood furniture, dust removal should be carried out frequently to keep it clean and bright. In addition, it is necessary to pay attention to moisture, water, moth, and heat protection.
(1) Moisture-proof. Wooden furniture is easy to deform and rot after being wet, so the guest room must be ventilated frequently and kept dry.
(2) Waterproof. In the same way as moisture-proof, the wooden furniture in the guest room should also be waterproof. Otherwise, the paint surface of the furniture will be wrapped and even moldy. Therefore, extra care should be taken not to allow water to splash on the surface of the furniture, and if it does, it should be removed immediately.
(3) Mothproof. Place mothballs or spray them to prevent moths from multiplying in wooden furniture.
(4) Heat-proof. Sunlight can cause the color of wooden furniture to fade, so the curtains in the room should generally be closed.
7. Maintenance of sanitary equipment
The sanitary equipment in the guest room should be washed and wiped frequently to keep it clean and shiny. When cleaning, it is necessary to pay attention to choosing the right detergent, generally a neutral detergent, not a strong acid or a strong alkali, etc., because the latter will cause damage to the enamel of bathtubs, washbasins and other facilities, destroy the luster of the magnetic surface, and also corrode the sewer.
8. Maintenance of doors and windows
(1) During a thunderstorm or windy day, pay attention to close the windows of the guest room to prevent the glass from being broken or rainwater from entering the room.
(2) When opening and closing windows, you should develop the habit of opening and closing lightly.
9. Maintenance of the wall
Generally speaking, the walls of hotel rooms are wallpaper, and the following points need to be paid attention to in order to maintain the wall.
(1) In order to ensure the cleanliness of the wall, the wall should be vacuumed frequently, and the number of daily cleaning can be reduced.
(2) When cleaning the wall, you should wipe it on a small piece of wallpaper with a damp cloth before cleaning to see if the wallpaper has faded, and then determine whether to clean it with water or use a paste stain remover.
(3) If there is a ceiling leakage and other phenomena, the engineering department should be notified in time to come for maintenance. to prevent the wall from falling off or mold.
10. Maintenance of cleaning equipment
The price of housekeeping equipment is not low. And often used, its maintenance is particularly necessary, maintenance work is done well, can control the operating costs of the guest room. Therefore, when maintaining housekeeping equipment, it is necessary to pay attention to the following points.
(1) When using cleaning equipment, it must be carried out in strict accordance with the relevant operation system, and the equipment cannot be damaged due to illegal operation.
(2) After using the cleaning equipment, it should be cleaned in a timely and comprehensive manner, as well as the necessary maintenance.
(3) The condition of the equipment should be checked regularly to confirm whether it is in good condition, and problems should be dealt with in a timely manner.
Part.2 客房日常清洁
1. Clean the hotel screen
The dust on the hotel screen needs to be cleaned regularly, how can it be cleaned without removing the screen? You can wet the waste newspaper with a rag, and then stick the wet newspaper to the back of the screen, and after five minutes, remove the newspaper from the screen, and you will find that the wet newspaper is covered with dust stains on the screen. This method of cleaning the screen window saves time and effort.
2. Hotel furniture cleaning
(1) Chayu
You can sprinkle some water on the table, wipe it with tin foil from the cigarette case, and then scrub it with water to wash off the tea stains.
Brewed tea bags can also be used to remove stains from furniture. You can wrap the tea bag with gauze or wipe it with a dry cloth dipped in cold tea, which can ensure the original color of the furniture. (Note: After wiping the furniture with tea, wipe it again with water to avoid tea stains affecting the original color of the furniture.) ）
If the hotel has white furniture and it is difficult to wipe off the surface stains with a rag, you can squeeze the toothpaste on a clean rag and the stains on the furniture will be removed with a light wipe. Be careful not to use too much force to avoid hurting the paint.
(2) Cracks
Cracks in the hotel floor or wooden furniture. You can cut up the old newspaper, add an appropriate amount of alum, boil it into a paste with water or rice soup, embed it in the cracks with a knife, and smooth it, it will be very firm after drying, and then apply the same color paint, and the furniture can be restored to its original appearance.
(3) Scalding
Burns on the surface of the hotel's wooden furniture. If you put a teacup with hot water directly on the furniture, the paint will often leave a circle of burn marks. You can use a rag dipped in alcohol, toilet water, iodine or strong tea and gently wipe the scalds; Or apply a layer of petroleum jelly oil to the burn marks and wipe them with a rag every two days to eliminate the burns. In addition, you can also use lemon to beautify the furniture, for the burns on the furniture, you can use a rag dipped in lemon juice to wipe it, and then wipe it with hot water again, you can restore the original bright color of the furniture.
(4) Burn marks
Scorch marks on the surface of the hotel's wooden furniture. Incendiary materials such as fireworks, soot or unextinguished matches can sometimes leave scorch marks on the paint surface of furniture. If only the paint surface is burned, you can wrap a hard cloth on the toothpick, gently wipe the marks, and then apply a layer of wax to remove the burnt marks.
(5) Ink
Furniture contaminated with ink can be wiped with a solution of white vinegar mixed with hot water in a ratio of 1:1, and acetic acid can effectively remove stains.
3. Clean hotel switches, sockets and lampshades
Leave a handprint mark on the light switch, wipe it with an eraser, and it will be as clean as new. If there is dirt on the socket, you can unplug the power supply first, and then wipe it with a soft cloth dipped in a little detergent. When cleaning a wrinkled cloth lampshade, use a soft-haired toothbrush as a tool that is less likely to damage the lampshade. To clean the acrylic lampshade, apply detergent, rinse off with water and then dry. Ordinary light bulbs can be wiped with salt water.
4. Clean the stubborn stains of the toilet
Under normal circumstances, you can use a toilet brush dipped in detergent to remove the stain, but for the toilet bowl that is not easy to clean, the circle of dirt can not work, you can stick the toilet paper on the dirty place, sprinkle the detergent wet compress for a while, and then brush to easily remove the stain.
5. Basin stains
The dirt on the side of the hotel basin can be wiped with a small handful of messy hair dipped in toothpaste, which can quickly remove the dirt.
6. Clean the corners of guest rooms, carpets and joints of walls
This is the most difficult area to clean, and it is very prone to mold, so try to clean it with a disposable old toothbrush. If you encounter dirt that is difficult to clean, you can use a toothbrush dipped in detergent to brush it off, and then wipe it clean with water to keep it dry.
7. Clean the dirt on the teacup
Ceramic tea sets that have been brewed in hotel rooms often deposit a layer of brown dirt that is difficult to wash. If you use a muslin cloth dipped in a small amount of toothpaste and scrub gently, it will be washed off quickly and will not damage the porcelain surface.
Due to the different conditions of the hotel and the different sources of guests, these details must be taken into account in the daily health management in order to improve the satisfaction of the settled customers with the hotel.