Standing on Laohe Mountain, looking down, Hangzhou's once reeds are now rising from the ground. At the foot of this mountain, 4.64 square kilometers of Gudang Street in West Lake District, with many buildings and prosperous business districts, has gathered a number of digital economy enterprises such as new finance, new retail, and scientific and technological information, with 56 platform economy enterprises, 8 listed companies, and 10 (quasi) unicorn enterprises. In 2023, Gudang Street will achieve a tax revenue of 10.1 billion yuan, of which the tax revenue of platform economy enterprises will reach 8 billion yuan, accounting for more than 79%, ranking first in West Lake District.
Gudang Street is the "main force" of the development of the platform economy in West Lake District. In recent years, the street has focused on the integration of industry and city, and is committed to integrating "cloud innovation, cultural creativity, and science and technology" into the pulse of urban development, and striving to build the "first street of platform economy" in West Lake District.
Behind the growth of economic data of Gudang Street Platform, it is inseparable from the escort of the "large comprehensive integration" administrative law enforcement reform. In the process of promoting the implementation of the administrative law enforcement reform of the "comprehensive integration" of the whole district, the Xihu District Comprehensive Administrative Law Enforcement Bureau closely focuses on the important article of helping to optimize the business environment, and classifies the 11 towns and streets in the district into urban lines, suburban lines and suburban lines according to the characteristics of regional structure and resource endowment, so as to drive the supply of the regional side with the "three lines in parallel", provide the most solid guarantee for "promoting more comprehensive reform" and help create a better business environment. The area under the jurisdiction of Gudang Street belongs to the old city of Xihu District, which is a comprehensive composite street where modern urban functional communities and traditional village models coexist, modern commercial housing residential areas and traditional old communities are staggered, and a large number of floating populations are organically embedded. With the service and guarantee of the business environment of each jurisdiction as the fundamental traction, we should make good use of the existing resource elements in the street area, improve the "embroidery" of reform in the regional pattern of the old city, and create a characteristic grassroots governance system. To this end, Gudang Street combined with the needs of work integration, power sinking, and law enforcement linkage in grassroots governance, explored the linkage between the law enforcement command center and the "141" grassroots governance system, and deeply integrated the "large comprehensive integration" administrative law enforcement reform with the practical experience of "five-level tower defense" of street social governance, and made every effort to solve the problem of grassroots law enforcement team integration, intensive law enforcement resources, and law enforcement efficiency improvement, so as to help the "soft environment" of business become a "hard support" for the high-quality development of Gudang Street.
(Tenmeri)
Command integration, efficient management, new excellence
Gudang Street in the economic development of the West Lake District in the area of "gold content" is quite high - a gathering of wealth of the "Golden Flat", a listed company "golden belt", a "golden key" of scientific and technological development, here brings together Ali Z space, Tianmuli, Lotus Business Center, Zhejiang Venture Capital and other building clusters, the total number of enterprises in the jurisdiction, the population density is large, administrative law enforcement inspection is difficult, how to solve the problem of "a team to manage law enforcement"?
In the past two years, Gudang Street has taken the initiative to change, and in the new plastic and excellent law enforcement system, it has organically embedded the "five-level tower defense" digital command, "six elements" closed-loop management, and "government-enterprise co-management" law enforcement scenarios, and built a better law enforcement system with Gudang characteristics in the existing experience and resource advantages.
Online, Gudang Street relies on digital platforms such as West Lake Code, four grassroots platforms, digital urban management, enterprise service pass, law enforcement pass, etc., to find problems, report problems, and then analyze and judge by the command center, and coordinate various departments to deal with them as a whole according to the fields involved.
"Enterprise inspection involves human resources and social security, market supervision and other departments, a complete set of three or four times, now through consultation and judgment, the overall integration of functional departments inspection plan, the production of inspection forms, as long as the 'large comprehensive integration' law enforcement supervision digital application platform upload form, determine the inspection content, the enterprise information system association, check the law enforcement departments, personnel, you can carry out cross-departmental joint inspection." With the empowerment of digital intelligence, the law enforcement of Gudang Street has become smarter, more transparent and more efficient. According to statistics, in 2023, the street has accumulated 4,317 West Lake codes, 34,536 Ping An passes, 7,915 grid passes, and 12,657 smart three-piece alarms.
Offline, Gudang Street will be the law enforcement command center and the "141" grassroots governance system linkage, the formation of "1 command center, 2 risk prevention and control circles, 4 emergency management circles, 7 joint law enforcement circles and 105 grassroots grid circles" of the "five-level tower defense" system, through the formation of public security, comprehensive law enforcement, traffic police, market supervision and other more than 40 members of the "one team", organically embedded in 7 joint law enforcement circles, the "comprehensive integration" of administrative law enforcement reform and street social governance has been effective experience and deep integrationto achieve the efficient governance goals of 1-minute response, 3-minute circulation, and 5-minute on-site disposal.
With the joint efforts of various departments, Gudang Street has continuously improved the operation mechanism of the six elements of law enforcement coordination and command, law enforcement team supervision, law enforcement incident handling, law enforcement process recording, law enforcement personnel assessment, and law enforcement data decision-making, and reshaped the whole process closed-loop system of law enforcement. For example, the "law enforcement coordination and command elements" realize intelligent and efficient command and dispatch such as visualization of resources in the whole street area, multi-terminal, flexible voice, and fast location; The "Elements of Law Enforcement Incident Handling" realizes the closed-loop of the whole process of law enforcement incident disposal through the working mechanism of self-inspection and self-handling of active discovery and rapid disposal, and the management mode of supervision separation and high-level supervision.
In order to reduce the burden on enterprises and create a first-class business environment, Gudang Street continuously optimizes the "government-enterprise co-management" scenario, changes the passive participation of enterprises to active action, fully integrates and taps the resource potential of both government and enterprises, and explores a new model of enterprise co-management and shared law enforcement. In view of the problem of illegal parking of bicycles on the roadside of buildings in the area, the street organized bicycle enterprises to jointly set up a street bicycle rectification team to realize the quick investigation and handling of illegal parking of non-motor vehicles. In 2023, more than 40,000 shared bicycles will be disposed of, saving more than 20 yuan in governance costs for the three bicycle companies of Meituan, Haro, and Qingju.
(The "five-level tower defense" system architecture of Gudang Street opens up the whole grassroots intelligent governance.) ）
(Photo by Sun Boyu, Gudang Street Digital Integrated Command Center)
Law enforcement joint sinking forces to promote coordination
On March 6, a law enforcement team wearing different uniforms conducted a labor relations inspection at the Zheshang Fortune Center, which was the second inspection this year. The head of human resources of Hangzhou Landai Property Management Co., Ltd. said.
The "root" of urban management is at the grassroots level, and the "force" is also at the grassroots level. In order to realize the same frequency resonance of the institutional system and the sinking force, Gudang Street has continuously consolidated the infrastructure for the operation of law enforcement services, and has settled on the side of multi-cross, multi-event and multi-domain "collaboration" to promote team aggregation, personnel integration, disposal integration, and law enforcement integration.
To this end, Gudang Street set up a comprehensive administrative law enforcement team, with Wensan West Road as the boundary, the jurisdiction is divided into two areas in the north and south of the slice supervision, the establishment of a command center, comprehensive coordination, legal review of three offices, market supervision, comprehensive law enforcement, emergency law enforcement forces multi-cross coordination, the preparation of one, two, three and support team a total of four squadrons, at the same time with the "five-level tower defense" system of organic integration, to achieve "a group of two pieces of three offices four teams five levels" covering the whole street law enforcement personnel physical integration pattern, The physical immersion of personnel layout is the first to effectively concentrate law enforcement resources and improve the overall law enforcement efficiency.
In view of the key goals, key projects, and key tasks, Gudang Street takes the "four-level regular meeting" council and consultation mechanism as the entry point, summarizes the needs of the command center, urban construction line, urban management line, safety office, administrative law enforcement squadron, market supervision office, labor inspection squadron and other line problems, and analyzes, researches and disposes of the street grassroots law enforcement work through the "daily meeting + weekly research and judgment + monthly analysis + irregular consultation" mode. Since the beginning of this year, Gudang Street has carried out more than 30 consultations, realizing comprehensive research and collaboration of multiple matters and problems, and continuously stimulating the chemical reaction of team integration in the consultation and gathering wisdom.
In order to further strengthen the training of the law enforcement team and improve the quality and case-handling ability of law enforcement personnel, Gudang Street innovated the "sub-field case-handling" model of law enforcement team members, divided the law enforcement team into five case-handling groups, including the basic group, the natural resources and environmental protection group, and the human and social security archives group, carried out the "Bauhinia Lecture Hall", and invited case-handling experts in related fields to conduct training, and selected ten common areas to compile the "Gudang Street Sub-field Law Enforcement Guide", so as to promote the rich improvement of professional case-handling experience and ability in various subdivisions, and focus on the subdivision of fields" Multi-domain collaboration", promote information sharing and experience exchange through team change practice or training meetings, promote the gradual transformation of law enforcement personnel from "specialty" to "general practice", and continuously enhance the joint force of actual combat.
(Gudang Street Comprehensive Administrative Law Enforcement Team Conducts Joint Inspection of Enterprises in the Jurisdiction Photo by Zhou Yueyun)
Functional integration Strengthen linkage and improve efficiency
"As soon as we moved here, we received a checklist, and we checked ourselves first, so that there would be no major problems if we checked it well, and we didn't have to deal with frequent inspections." The person in charge of Zhejiang Yinjian Decoration Engineering Co., Ltd. said with emotion.
In order to optimize the business environment and accurately focus on the construction of the platform economy, on the basis of the integration of the command system and the joint law enforcement force brought about by the "comprehensive integration" administrative law enforcement reform, Gudang Street focuses on the reform and practice measures such as "overall planning of administrative inspection plan" and "one thing" of law enforcement supervision, carries forward the overall government concept of functional integration, boosts the linkage efficiency of various regulatory and law enforcement forces, innovates to help optimize the business environment "one step ahead" pre-service brand building, and continues to improve the linkage mechanism of audit and management. Vigorously promote the pre-approval guidance, risk mitigation, scenario design and other work, to achieve accelerated approval landing, risk resolution in advance, effective prevention of hidden dangers, and continuously promote the standardization, standardization and facilitation of approval and regulatory behavior.
In the early stage, Gudang Street will provide pre-guidance according to the fields involved in the project of each enterprise to help enterprises understand the project approval requirements, improve the preparation of project applications, speed up the approval process procedures, and organize experts to provide guidance and technical support in key areas such as hazardous chemicals and fire protection, so as to make up for the lack of grassroots business capabilities, insufficient supervision capabilities, and insufficient disposal capabilities. For the legal problems encountered in the approval process, the street has also established a cooperation mechanism with law firms, and the lawyer team will provide professional legal guidance on the problems encountered, so as to avoid duplication and waste of resources in the process of project preparation to the greatest extent.
According to statistics, since the pre-guidance work was launched, Gudang Street has served and guaranteed more than 30 approval projects such as the transformation of Chinese commercial plots and the oral drainage of Dongao. For example, the approval process for the renovation of Chinese commercial plots involves earthwork disposal, drainage and sewage, safety pre-evaluation and other aspects, and there are as many as 12 materials that need to be prepared in advance, and under the guidance of the staff of comprehensive law enforcement, environmental protection and other departments, the approval preparation cycle is shortened to 80% of the original, saving a lot of time and energy for enterprises.
For the illegal risks and consequences that may occur in the operation of regulatory law enforcement matters, Gudang Street will try its best to resolve the risks in advance, and make a one-time notification in advance, such as safety production, muck transportation, noise disturbance and other issues in the implementation of construction projects, carry out pre-warning education, policy interpretation and legal publicity, and improve the administrative counterpart's own law-abiding awareness and risk management and control ability through "pre-event law popularization + in-process usage", "traceable" to curb illegal behaviors, and avoid post-event rectification, construction interruption, Administrative penalties affect the smooth operation of the project. Since 2023, Gudang Street has effectively prevented as many as 260 risk points in 6 categories.
(Check the fire safety of the decoration construction site)
(Enforcement officers persuade non-motorized vehicle owners to park illegally)
(Photo provided by Gudang Street, West Lake District)
Source: Zhejiang Daily (Yu Lin, Qian Juxiang, He Zhenqiu, Gao Xinyi)